Purchased a generator from Outbox, the website says "shipped next day" but the delivery from Hunter Express (their delivery partner) has taken 15 days since I purchased, with no sign of the delivery.... See more
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The end to end process from purchase to deliver was very fluid and transparent with Outbax via their online portal. Value for money product and can’t wait to start the new 3.5KW Gentrax Inverter Gasol... See more
Company replied
Super quick delivery with tracking was great. No surprises. Pricing was comparable to other online stores and way under local store prices. Very well packaged ensured that even with the rough treatmen... See more
Company replied
Spent a lot of time looking at the right generator for myself, and everytime i visited the OUTBAX site there was someone there to talk to me and help me out plus the online purchase set up made an e... See more
Company replied
Company details
Written by the company
We provide your camping and outdoor needs at consistently low prices, without compromising quality.
Contact info
Sydney, Australia
- 02 888 10 333
- support@outbax.com.au
- outbax.com.au
3.9
Great
419 reviews
Hasn’t replied to negative reviews
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
I liked receiving the instruction…
I liked receiving the instruction early! Thank you. Horst Schroeder
15 February 2023
Reply from Outbax
Thanks so much for your review Horst!
Reply from Outbax
Thanks for taking the time to review Aleks!
Purchased a removal spa
Purchased a removal spa the product was great the service from the company and delivery was super fast and
21 December 2022
Unprompted review
Reply from Outbax
Thanks for the review Ross, we're happy to support you at any time :)
Great service as my new generator was…
Great service as my new generator was delivered within a couple of days right to my door. Well done 👍
1 February 2023
Reply from Outbax
Thank you for the wonderful review and for taking the time to share your feedback with Outbax.
Great price plus a great service
Great price plus a great service, plus you know what was going on from the time you bought the battery.
24 January 2023
Reply from Outbax
Thank you for the 5-stars, Roland! Hope to see you again soon!
Good value
Good website which gives good information on products. Quick delivery. Good value.
30 January 2023
Reply from Outbax
Hi Caroline! Thank you again for taking the time to share your experience with us. We're grateful for customers like you.
Super quick delivery with tracking was…
Super quick delivery with tracking was great. No surprises. Pricing was comparable to other online stores and way under local store prices. Very well packaged ensured that even with the rough treatment postage services inflict, it still arrived in great condition. Certainly on my "to use again" list when similar products needed
23 January 2023
Unprompted review
Reply from Outbax
Thank you Ken! We really appreciate you taking the time to share your feedback.
Reply from Outbax
Thanks for taking the time to review Stephen!
Reply from Outbax
Thanks for the review Grahame, we're happy to support you at any time :)
the product arrived promptly and in…
the product arrived promptly and in good condition. the product met the description correctly
18 January 2023
Unprompted review
Reply from Outbax
Thank you for the wonderful review and for taking the time to share your feedback with Outbax.
Easy breezy experience
Easy to use website, payment system was simple and delivery was 1 week faster than anticipated.
10 January 2023
Reply from Outbax
Thank you for the 5-stars, Cyndi! Hope to see you again soon!
Delivery was earlier than expected
Delivery was earlier than expected. Generator was easy to set up and run. Runs my caravan air conditioner at 27% load on the generator. Would definitely recommend.
16 January 2023
Unprompted review
Reply from Outbax
Hi Cliff! Thank you again for taking the time to share your experience with us. We're grateful for customers like you.
parts problem
Good price, good service,BUT.1 year old 2kva, fuel primer has split at 1 year old.don't seem to be able to buy a part anywhere.Correct me if i am wrong.
30 December 2022
Unprompted review
Reply from Outbax
Thank you for your review, Allan. You may contact the Team via 02 888 10 333 and at support@outbax.com.au for part and support requests. You may also share here your Outbax order number and we can help assist. Cheers!
Extremely fast despatch
Extremely fast despatch, was quite surprised. Instruction to the courier were exactly as I requested.
Very happy. Thanks.
11 January 2023
Unprompted review
Reply from Outbax
Thank you Douglas! We really appreciate you taking the time to share your feedback.
VOLTX LiFePo4 battery
Great service and great battery, already put to use in the camper a big improvement from the AGM. Also has lessened the hitch weight
9 January 2023
Unprompted review
Reply from Outbax
Thanks so much for your review John!
Ordered two 200ah lithium batteries
Ordered two 200ah lithium batteries, one arrived and other was lost in transit. Customer services were very responsive and the 2nd battery arrived a few days later.Can't fault the service.
8 January 2023
Reply from Outbax
Thanks for taking the time to review Stephen!
New Generator and previously Spare parts.
This is 2nd time i have had dealings with outbax and both times for this day and age i have been pleasantly surprised by your expediency and the follow up is the best i have had from any company in a long time.
1 January 2023
Unprompted review
Reply from Outbax
Thanks for the review Geoffrey, we're happy to support you at any time :)
Reply from Outbax
Thank you for the wonderful review and for taking the time to share your feedback with Outbax.
Gentrax Delivers
My second alternator purchase. Delivery into country Queensland was three days. That is awesome and hard to believe.
Perfect packaging.
VERY easy to follow first start instructions. 5 Gold stars
5 January 2023
Unprompted review
Reply from Outbax
Thank you for the 5-stars, Davydd! Hope to see you again soon!
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