absolutely love this ring! The quality exceeded my expectations, and it looks even better in person than in the photos. It’s well made, comfortable to wear, and has a unique style that really stands... See more
Company replied
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Review summary
Created with AI, based on recent reviews
What people talk about most
Reviews shaping this summary
Amazing team in investigating my lost peice in transit, totally respectable and understandable. Swift responses and was great at what they do. Couldn't fault this company. Always true and faithful ✨️... See more
Company replied
the experience with outlaws was brilliant. not only were they super friendly throughout (thank you Joanna and Jack) but they gave me a 30% discount on my purchase. the jewellery i got was great qualit... See more
Company replied
I LOVE my piece, I got 2 of the Together Forever for me & my fiance, he hasn't seen them yet we go on vacation soon and I plan to give it to him then. I also got Ancient 13 ring for my brother as a fa... See more
Company replied
Company details
Information provided by various external sources
OUTLAWS. Amsterdam, is an Amsterdam based webshop, established in 2018 by two young entrepreneurs from Amsterdam. Thinking about life and bringing value to people, we realized that nowadays it’s all about exclusive brands. However, we think different. We believe you don't need expensive brands to express who you are. You express yourself by your style and the person behind that style. “If evolution is outlawed, only outlaws will evolve.”
Contact info
Amsterdam, Netherlands
- info@outlaws.amsterdam
- outlaws.amsterdam
4.7
Excellent
3k reviews
Asks customers to review
This company invites their customers to review, whether positive or negative
Replied to 100% of negative reviews
Typically replies within 1 week
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Very quick shipping
Very quick shipping. Great products,great customer service
8 June 2026
Unprompted review
Reply from OUTLAWS. Amsterdam
John,
We appreciate you taking the time to share this, brother.
Great to hear your order arrived quickly and that both the products and our customer service lived up to your expectations.
Thanks for your trust, and we’re glad to have you with us.
Shopping on your website was easy
Shopping on your website was easy
Prices were really good
I bought 6 pieces but there is only 1 that wasn't what I expected so overall very happy with my purchases
13 June 2026
Unprompted review
Reply from OUTLAWS. Amsterdam
Lee,
We appreciate you taking the time to share this.
Great to hear you found the website easy to use and that you were happy with your pieces overall. It means a lot that you trusted us with six of them.
Thanks for your honest feedback as well. We appreciate your support.
Ordered a bracelet
Ordered a bracelet, very slow delivery, bracelet way too small, offered 50% refund, what good is that when it doesn't fit, buyers beware
12 June 2026
Unprompted review
Reply from OUTLAWS. Amsterdam
Lee,
I'm sorry to hear this was your experience, brother.
I completely understand how frustrating it is to wait for your order only to find the bracelet doesn't fit.
I'd really appreciate it if you could reach out to us via info@outlaws.amsterdam so I can personally take another look at your case. I'd rather continue the conversation and see if we can find a solution together than leave things like this.
Great things
The jewelry is made very well and the quality is amazing. Especially for the price. I am verysatisfied with the service and fast delivery.
Petrik Moll
26 June 2026
Unprompted review
Reply from OUTLAWS. Amsterdam
Hearing that the jewelry delivers on amazing quality and great value for the price is a solid win for the crew.
We work hard to provide excellent craftsmanship alongside fast delivery and reliable service, so knowing you are very satisfied means everything to the team.
Enjoy rocking your new gear.
Great bracelets
Great bracelets on offer here. Decent quality for the price. Look great. Fairly heavy, which is also fantastic. My only gripe is that I purchased a twisted (solid) bracelet, and it was quite small. Had to open it up to fit it on my (rather large) wrist.
25 June 2026
Unprompted review
Reply from OUTLAWS. Amsterdam
Hearing that the bracelets look great, deliver decent quality for the price, and have that fantastic heavy feel is a solid win for the crew.
We work hard to make sure our pieces carry a premium weight, so knowing they hit the mark overall means everything to the team. Sorry to hear the twisted solid bracelet felt a bit small initially, but we are glad you were able to carefully adjust it to fit your wrist comfortably.
Enjoy rocking your new bracelets.
This is one of the last great companies…
This is one of the last great companies around. They truly care about their customers, they have great quality products, offer great customer service and just generally do things in ways that are rarely done anymore in this world. They even reached out and refunded me as a random pick, letting me keep the excellent ring I purchased as a GIFT!! Then followed up with a personal note of thanks!! They are simply excellent in a world of just ok…buy from them..you will not regret it!!!
VR
25 June 2026
Unprompted review
Reply from OUTLAWS. Amsterdam
Hearing that our service, quality, and surprise refund made you feel that we truly care is a solid win for the crew.
We always want to go above and beyond to do things differently, so knowing that the surprise gift, personal note, and ring hit the mark means everything to the team.
Enjoy rocking your new piece with pride.
Excellent quality, real value for money fantastic customer service - what's not to like? Feel valued and appreciated
From initial search through to a very comprehensive and robust customer service.
23 June 2026
Unprompted review
Reply from OUTLAWS. Amsterdam
Hearing that the excellent quality, real value, and comprehensive customer service made you feel truly valued and appreciated is a solid win for the crew.
We pour a lot of energy into building a seamless, robust experience from the very first search all the way through to aftercare, so knowing we hit the mark means everything to the team.
Enjoy rocking your new gear.
Perfect
From browsing to purchase to after care absolutely amazing. Very happy and impressed with my items and the team😎
25 June 2026
Unprompted review
Reply from OUTLAWS. Amsterdam
Hearing that your entire experience from browsing to purchase and aftercare was absolutely amazing is a solid win for the crew.
We pour a lot of energy into making sure every step of the journey is seamless and that our pieces deliver, so knowing you are happy and impressed means everything to the team.
Enjoy rocking your new items.
I did not receive any order…
I did not receive any order confirmation, so I wrote an email quite late in the afternoon, and to my surprise I got an answer within minutes. I’m really impressed by the speed at which they replied! So I give them maximum score for customer support!
24 June 2026
Unprompted review
Reply from OUTLAWS. Amsterdam
Hearing that our lightning-fast response late in the afternoon turned your experience around after a missing order confirmation is a solid win for the crew.
We work hard to stay sharp and available whenever you need us, so knowing our support team earned your maximum score means everything to the team.
Enjoy rocking your new gear once it arrives.
From start to finish I have had a great…
From start to finish I have had a great experience! Every email was answered within an hr. I ordered 3 Saint Michael pendants and 1 came missing a clasp, rather then making me send the whole thing back they sent me a whole new one and let me keep the broken one. I will recommend them to anyone !
24 June 2026
Unprompted review
Reply from OUTLAWS. Amsterdam
Hearing that you had a great experience from start to finish and that our fast email responses hit the mark is a solid win for the crew.
We always want to handle mistakes smoothly, so letting you keep the original piece while rushing out a replacement was the least we could do to make things right. Knowing that this approach earned your recommendation means everything to the team.
Enjoy rocking the Saint Michael pendants.
Very pleased with my purchase
Very pleased with my purchase, well packaged and i was kept informed about my order throughout.
24 June 2026
Unprompted review
Reply from OUTLAWS. Amsterdam
Hearing that you are very pleased with your purchase, the packaging, and our order updates is a solid win for the crew.
We pour a lot of energy into keeping you informed and ensuring everything arrives in perfect condition, so knowing we hit the mark means everything to the team.
Enjoy rocking your new gear.
Terrible company been waitIng nearly 4…
Terrible company been waitIng nearly 4 weeks and suddenly gone quiet. silly worded emails trying to be cool when it is just a SCAM
SCAM SCAM SCAM SCAM SCAM
24 June 2026
Unprompted review
Reply from OUTLAWS. Amsterdam
Matt,
I completely understand the frustration, brother.
I've reviewed your case and can see the original shipment appears to have been lost by the carrier. We immediately arranged a replacement, and unfortunately that shipment is currently experiencing an issue as well, which we're actively investigating.
That's obviously not the experience we wanted for you.
That said, we're not going anywhere. We're here, we're responding, and we're working to get this sorted for you.
Appreciate your patience while we figure out what's causing the delay and get this resolved ⚔️
Sam
The rings are very comfortable
The rings are very comfortable, very qualitative and they send it quickly. I recommand it !
3 June 2026
Unprompted review
Reply from OUTLAWS. Amsterdam
Hearing that the rings deliver on comfort, exceptional quality, and quick shipping is a solid win for the crew.
We work hard to provide sharp craftsmanship alongside fast delivery, so knowing the experience earned your recommendation means everything to the team.
Enjoy rocking your new rings.
Pleasant communication
Pleasant communication, quick response to any questions via email
23 June 2026
Unprompted review
Reply from OUTLAWS. Amsterdam
Hearing that you experienced pleasant communication and quick email responses is a solid win for the crew.
We pour a lot of energy into staying available and keeping our service sharp, so knowing our support team hit the mark for you means everything to the team.
Love my Saint Michael chain and pendant.
20 June 2026
Unprompted review
Reply from OUTLAWS. Amsterdam
Hearing that you love your Saint Michael chain and pendant is a solid win for the crew.
We pour a lot of energy into making sure every detailed piece hits the mark, so knowing you are enjoying your new setup means everything to the team.
Enjoy rocking your new gear with pride.
This ring delivers
This ring delivers. I was looking for something I could wear every day since I already have a more formal Masonic ring for dress occasions, and this one fits the bill perfectly.
The craftsmanship is solid, and the ring feels durable without being uncomfortable. One thing that surprised me was the face size. It’s noticeably larger than the photos make it appear, which helps the Square and Compasses stand out and definitely catches people’s attention.
Shipping was incredibly fast, and the ring arrived exactly as advertised. After wearing it daily, I’m impressed with both the quality and comfort. If you’re looking for a sturdy, good-looking Masonic ring that can handle everyday wear, I highly recommend it.
Fraternally, this one has exceeded expectations on all fronts.
23 June 2026
Unprompted review
Reply from OUTLAWS. Amsterdam
Hearing that your new ring hits the mark for daily wear and stands out alongside your formal Masonic ring is a solid win for the crew.
We work hard to balance bold, noticeable details with long-term comfort and durability, so knowing the craftsmanship, fit, and speed of delivery exceeded expectations means everything to the team.
Enjoy rocking your new daily piece with pride.
Outlaw is my new favorite place to get…
Outlaw is my new favorite place to get my jewelry.
I was concerned about the delay in my delivery and sent an email to them.
In record time I received a response, (not automated) but a response acknowledging that they were checking on my delivery.
Then I received a couple more emails, letting me know that they in fact had checked on it.
It’s customer service like this that has made me a new lifelong customer.
I received my package on Monday, very well packaged and prepared.
And I love it!!! 🥰 🫶🏽🥰 The quality and workmanship is beautiful! I will have it forever!
It is exactly as described!
Thank you so very much Outlaw, keep up the exceptional service!
Your New Favorite Customer 😊😊
20 June 2026
Unprompted review
Reply from OUTLAWS. Amsterdam
Cheri,
This was a great read, sister.
Thank you for taking the time to share this. We believe people deserve real updates from real people, especially when they're waiting on something they've been looking forward to.
Glad your piece arrived safely and that it lived up to expectations.
We're grateful to have you with us, and we’ll keep showing you exactly why you chose us in the first place.
Reply from OUTLAWS. Amsterdam
Martin,
Appreciate you taking the time to leave this review, brother.
Great quality, fair prices, and fast delivery is exactly what we aim for.
Thank you for the support. It means a lot to the crew.
A wish come through.
I wanted This ring for mange years and now I got it.
Tanks a lot Outlaws.
23 June 2026
Unprompted review
Reply from OUTLAWS. Amsterdam
Ivan,
Reading this put a smile on our faces, brother.
When a piece has been on your mind for years and finally finds its way to you, that's a special thing.
Thank you for trusting us with it, and welcome to the Outlaws crew.
Amazing team in investigating my lost…
Amazing team in investigating my lost peice in transit, totally respectable and understandable. Swift responses and was great at what they do. Couldn't fault this company. Always true and faithful ✨️ i have ordered rings in the past and the quailty is outstanding. Will never let you down.
18 June 2026
Unprompted review
Reply from OUTLAWS. Amsterdam
Hearing that our team swiftly stepped up to handle the transit issue and that you continue to stand by our outstanding quality is a solid win for the crew.
Shipping hiccups are frustrating, but we always want to ensure our community is fully looked out for with honest, fast communication. Knowing our efforts kept your trust means everything to the team.
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