Outschool Reviews 

3,600
•
TrustScore 4 out of 5

4.1

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Review summary

Created with AI, based on recent reviews

Evaluating 302 reviews, reviewers had a great experience with this company. Customers frequently praise the incredible variety of engaging classes available for kids of all ages, covering everything from core subjects to creative arts. Families consistently love the wonderful, knowledgeable teachers who guide students patiently and provide a safe, highly supportive space for learning at home. Some reviewers were not happy with the new payment system, mentioning that buying credits and managing rolling weekly subscriptions can be quite confusing and difficult. A few users also noted billing concerns and expressed ongoing frustration with trying to navigate the complex credit structure instead of straightforward payments.

What people talk about most

User experience

Users describe positive interactions with user experience, highlighting great teachers and the ability to... See more

Payment

Customers expressed deep dissatisfaction with payment methods, frequently citing frustration over the... See more

Service

Reviewers mention positive feedback about service, expressing deep satisfaction and appreciation for the wide... See more

Product

Consumers find product to be positive, highlighting an unsurpassed variety of classes and deep concepts that... See more

Reviews shaping this summary

Rated 4 out of 5 stars

I was lucky to find a good teacher for my child.Outschool montlhy subscription $40 is high compared to other platforms where it's included with classes. Credit system is a bit confusing. Why not use... See more

Company replied

Rated 5 out of 5 stars

As a parent, Outschool is an amazing space. It doesn’t matter if your child goes to public school or is homeschooled… there is something for everyone at almost every time of the day. So if you need fu... See more

Company replied

Rated 5 out of 5 stars

Outschool is such an amazing website with a wide range of classes. As a learner on Outschool, the teachers are just so amazing and guide you patiently. The concepts are pretty deep and broad as well.... See more

Company replied

Rated 5 out of 5 stars

Outschool has been an amazing experience for my five year old Granddaughter! She has participated in a K-Pop dance class and she weekly joins Miss Brittany for a princes imaginative play group where s... See more

Company replied


Company details

  1. Tutor
  2. also in
  3. Class
  4. Education Centre
  5. Learning Centre
  6. Private Tutor

Written by the company

Outschool is an innovative education platform that offers a variety of engaging, small-group classes online to kids ages 1-18. Unlike traditional classes, Outschool classes give kids the unique opportunity to explore their interests in-depth via interactive, live video by experienced, independent educators. You may select private 1:1 and small classes (size is up to teacher's discretion, usually fewer than 10 kids).


Contact info

4.1

Great

TrustScore 4 out of 5

4k reviews

5-star
4-star
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1-star

Asks customers to review

This company invites their customers to review, whether positive or negative

Replied to 95% of negative reviews

Typically replies within 1 week

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4.1

All reviews

(3,600)

286 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 1 out of 5 stars

SCAMMMMMMMM!!

SCAMMMMMMMM!!! They kleep charging your card and charging your card even if you have left them. Stay away.

6 September 2026
Unprompted review
Outschool logo

Reply from Outschool

We’re sorry to hear about your experience. A member of our Support team has reached out directly to follow up and assist further. We appreciate you taking the time to share your feedback.

Rated 5 out of 5 stars

We have had such a great experience…

We have had such a great experience with Outschool. Extremely easy to sign up for, learn about and explore new classes that fit in our homeschool family’s schedule. The teachers are welcoming, supportive, experienced and caring.

1 April 2026
Unprompted review
Outschool logo

Reply from Outschool

Thank you for the wonderful review! We’re so glad Outschool has made it easy to find classes that fit your family’s homeschool schedule. It’s especially great to hear that you’ve had such positive experiences with our teachers. We appreciate you being part of the Outschool community!

Rated 5 out of 5 stars

My family and I have used Outschool for…

My family and I have used Outschool for the last several years and it remains a solid resource that we keep coming back to. My kids have used it for core subjects like math (ex.multiplication boot camp) and my oldest is getting ready to start a cooking class. The class offerings are unmatched.

1 September 2026
Unprompted review
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Reply from Outschool

Thank you for being part of the Outschool community for so many years! We’re so glad Outschool has remained a trusted resource for your family, from core subjects like math to fun new interests like cooking. We love hearing that you’ve found so many options to support your children’s learning!

Rated 5 out of 5 stars

Outschool is great for homeschoolers!

Outschool has been a great addition to our homeschool. There are so many classes and subjects to choose from. My son has taken writing classes, music appreciation classes and even took some classes about building in Minecraft. The teachers have always been kind and patient with him. He is on the spectrum and sometimes needs a little more help and his teachers have always been willing to give extra support when needed. There are even one-on-one classes which have been excellent when my son needs them. We will continue using Outschool.

25 August 2026
Unprompted review
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Reply from Outschool

Thank you for sharing such a thoughtful review! We’re so glad Outschool has been a valuable part of your homeschool journey and that your learner has found classes that support both his interests and learning needs. It’s wonderful to hear that his teachers have been kind, patient, and supportive, and that the one-on-one options have been a great fit. We’re so happy to have your family learning with us!

Rated 5 out of 5 stars

Outschool has been a complete game…

Outschool has been a complete game changer and life saver. Outschool allows my children to takes classes that meet they interests as well as socialize with like minded kids. Outschool is also the only platform that has been able to engage my autistic son.

18 February 2026
Unprompted review
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Reply from Outschool

We’re so glad Outschool has been a game-changer for your family and that your children have been able to explore their interests while connecting with like-minded peers. It means so much to hear that your son has found classes that truly engage him.

Rated 5 out of 5 stars

It’s for everyone!

As a parent, Outschool is an amazing space. It doesn’t matter if your child goes to public school or is homeschooled… there is something for everyone at almost every time of the day. So if you need full curriculum, topic support, a social club, or anything else… Outschool is for you. We’ve loved history classes, violin lessons, and more!

31 August 2026
Unprompted review
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Reply from Outschool

Thank you for sharing! We’re so glad Outschool has been such a valuable resource for your family, whether you’re looking for academic support, a social club, or something new to explore. It’s wonderful to hear your family has enjoyed everything from history classes to violin lessons!

Rated 5 out of 5 stars

Outschool is great

My son have taken 2 math camp classes before starting school for refresh and he likes it. I like that he can participate. No complaints. I will keep using Outschool.

11 August 2026
Unprompted review
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Reply from Outschool

Thank you so much for the feedback! We're delighted your son is finding his math classes so helpful before the school year.

Rated 3 out of 5 stars

The classes are really hit or miss

The classes are really hit or miss. Some my kids have really loved, other are just okay and the cost does not reflect what you are getting. The cost of some classes are way over priced. We honestly pay quite a bit for a quick socializing class through Outschool but there really aren't any other options.

8 April 2026
Outschool logo

Reply from Outschool

Thank you for sharing your feedback. We’re glad to hear that your learners found some classes they’ve really enjoyed, and we understand that the value and price can vary from class to class. We appreciate you choosing Outschool and sharing your perspective; it helps us continue working to improve the experience and value we provide.

Rated 1 out of 5 stars

Not working at all

Signed up, paid and the video link didn't work, no way to contact anyone, no online help that dealt with the problem of the online classroom not working. Now going to have to go through a long drama of getting a refund and my daughter has missed her class. very annoying.

1 August 2026
Unprompted review
Outschool logo

Reply from Outschool

We’re sorry to hear about your experience. A member of our Support team has reached out directly to follow up and assist further. We appreciate you taking the time to share your feedback.

Rated 5 out of 5 stars
Outschool logo

Reply from Outschool

Hi Anass,

Thank you for your review! We're glad to hear that you found the sign-up process easy and the platform simple to use. We appreciate your support and hope you continue to enjoy using our service.

Rated 3 out of 5 stars

Love Outschool

Love Outschool! Used it for many years!!! Every class the kids have taken has been great! Fantastic teachers. Not a single complaint with teachers or classes. However, my biggest complaint is paying for the classes. They now require you to buy “credits”. You buy these “credits” to pay for the classes. This convolutes how much you are actually paying for a class-by design…. And, also want monthly credit subscriptions. Ugh, I despise it so bad that I quite using Outschool. I miss the way it used to be when it was just stated a specified dollar amount for each class.

23 December 2025
Outschool logo

Reply from Outschool

We’re sorry to hear about your experience. A member of our Support team has reached out directly to follow up and assist. We appreciate your feedback and look forward to helping.

Rated 5 out of 5 stars

Amazing teachers

Amazing teachers, kids were engaged.

4 March 2026
Outschool logo

Reply from Outschool

Thank you for your feedback. We are glad to hear that our teachers made such a positive impact and kept the children engaged.

Rated 1 out of 5 stars

Don’t Waste Your Time

Unfortunately it’s more of a money machine than a legitimate teaching platform. The teachers are encouraged to act more like mindless robots than humans with thoughts and opinions.

The teachers are also not vetted by real humans. Applications are instantly accepted or rejected by an algorithm, so don’t get the idea that the person talking to your child has been approved by an actual human who cares. They haven’t.

Spend your money elsewhere and spare your child the wasted time.

7 July 2026
Unprompted review
Outschool logo

Reply from Outschool

Hi Adam,

We’re sorry to hear about your experience. A member of our Support team has reached out directly to follow up and assist. We appreciate your feedback and look forward to helping.

Rated 5 out of 5 stars

We love using Outschool

We love using Outschool. My elementary-aged son recently took a geography class he loved and got so much out of it!

11 June 2026
Unprompted review
Outschool logo

Reply from Outschool

Thanks for sharing your experience! We're so glad your son enjoyed his geography class and had a great learning experience. We appreciate you being part of the Outschool community!

Rated 5 out of 5 stars

Wonderful teachers on Outschool

Outschool has been wonderful for our family, particularly with the variety of elective classes my grandchildren have attended. Both of them love art, and they have learned color theory, drawing, different techniques of painting and composition with some incredible artists who teach on Outschool. My oldest one is working on a portfolio to apply for a fine arts magnet school, and these instructors have really helped her focus and refine her work.

22 June 2026
Unprompted review
Outschool logo

Reply from Outschool

Thank you for sharing your family's experience! We're so glad your grandchildren have enjoyed exploring their creativity through Outschool, and it's wonderful to hear our teachers have helped your oldest refine her portfolio. We wish her all the best with her fine arts magnet school application!

Rated 5 out of 5 stars

Outschool has been an amazing source of…

Outschool has been an amazing source of outsourcing educational needs but in a fun engaging way.

2 June 2026
Unprompted review
Outschool logo

Reply from Outschool

Thank you for sharing this feedback. We’re glad to know Outschool has been a valuable resource for your learner’s educational needs while keeping the experience fun and engaging.

Rated 5 out of 5 stars

I love Outschool for my child

I love Outschool for my child. He gets very attached and they are very patient with him. Great vetting process

6 July 2026
Unprompted review
Outschool logo

Reply from Outschool

Thank you so much for sharing this feedback! We’re glad to hear that your child feels comfortable and supported on Outschool.

Rated 4 out of 5 stars

Variety!

I love that there are so many class choices for so many different subjects, everything from nature classes to sports to math. I love that you can pay for each class as needed, they don't lock you into a membership, unless choose a membership.

6 July 2026
Unprompted review
Outschool logo

Reply from Outschool

Thank you for your review! We're glad you're enjoying the wide variety of classes and the flexibility to choose the payment option that works best for your family. We appreciate your support and hope you continue discovering new favorites on Outschool!

Rated 5 out of 5 stars

Outschool continously provides access…

Outschool continously provides access to high quality, live tutoring and classes for my students!

6 July 2026
Unprompted review
Outschool logo

Reply from Outschool

Thank you so much for the feedback! We are thrilled to hear that your learners are enjoying and benefiting from our live tutoring and classes.

Rated 1 out of 5 stars

Terrible company

Terrible company, terrible customer service. Platform is also unclear to use. We never got to take the class that my daughter was keen on because it kept being cancelled.
Signed up for a month's membership that we never got to use. Cancelled it, and then got charged for the individual classes, even the one that didn't run.
Predatory company, providing no value, very poor customer service.

30 June 2026
Unprompted review
Outschool logo

Reply from Outschool

We’re sorry to hear about your experience. A member of our Support team has reached out directly to follow up and clarify further. We appreciate you taking the time to share your feedback.

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