I paid a King's ransom for this service and a week later I get an e-mail wondering if I received my data, did not receive my data or I cancelled my order. Well, that means that you have no idea what i... See more
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After my technical skills were exhausted trying to resurrect my brother’s failed hard drive I sent it to Outsource Data Recovery. Within 3 weeks I downloaded the files and I was impressed. All the i... See more
As a Manager Service Provider, my clients trust me to provide them with quality service. Having Outsource in my team assures that any data recovery will be handled professionally. I appreciate that... See more
Getting your data back isn't cheap, but it's either that or say goodbye to it. Whether it's your pirated Pirates of the Caribbean from Piratebay or getting your Netscape logs back, you can make damn w... See more
Company details
Information provided by various external sources
Outsource Data Recovery was formed by senior experts in the computer forensics and data recovery industry. Based in Cleveland, OH, we serve governments, businesses and individuals worldwide. We design, engineer, and manufacture top of the line data recovery tools and equipment, for industry professionals. Our sister company – Donor Drives LLC – is the world’s largest data recovery parts supplier. Bottom line, we have our hands on every possible tool, gadget, and part, therefore saving you a big buck on your data recovery project. With access to top-of-the-line equipment and years of experience in the data recovery industry, Outsource is more than confident, when working with hard drives of any brand, any capacity and every file system. If you are not a professional and require assistance or guidance to resolve an issue with your hard drive, don’t hesitate to call us for help. All of our agents will gladly go over any specific questions you may have and assist you to the fullest extent of our expertise.
Contact info
41 Alpha Park, 44143, Cleveland
- 1-800-573-4909
- info@outsourcedatarecovery.com
- outsourcedatarecovery.com
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I would definitely recommend this company
The first and most immediately obvious was the rapid response to emails. I emailed several times with questions and I got a response within an hour - well done. Clarity of cost and work was accurate and timely. Fees for services were well in line with other companies. Good communication with each phase of the project. Well done!
Failed to provide emergency recovery services
We had a client who paid us to send her drive off for emergency recovery. It took over two weeks to get a partial recovery of the data because of the request for emergency recovery that was paid for, did not get communicated to their lab. They did refund the emergency recovery fee, but that didn't help our client, who needed the recovered data sooner. Really made us look bad.
Complete pros
I needed data recovery services for my hard drive and a friend recommended Outsource Data Recivery. One of the technicians and I had our first conversation on the phone. His professionalism, attentiveness, and ability to deal with a distressed customer all gave me confidence that if my data could be recovered, this is the place to accomplish it. I can't say enough positive things about Outsource Data Recovery. My hard drive and data were completely recovered in less than one week.
USB connector broke off.
The USB connector on the flash drive had broken off. ODR successfully retrieved all the data. While it took longer than I had expected (I'll have to read more carefully), in the end I am completely satisfied.
Data recovered & back to normal again
My hard drive locked up Windows and could no longer be accessed. Since I've had previous positive experience using Outsource Data Recovery, I started a project online and sent my drive in. All my data was recovered and copied to another drive that I supplied. Note: I did have a backup but it was 3 months old - from now on backups will be scheduled much more often.
Thank you Outsource Data Recovery (again) for your prompt service.
All went as advertised and received…
All went as advertised and received completed job quickly. I would only suggest that it was not clear that the new hard drive that would hold the recovered files was not in the quoted price. Makes a very expensive recovery but files were recovered and that was paramount.
Hidden fees
Happy with their ability to recover my files, but don’t like all of the mandatory hidden fees to get your data back once they have your files held hostage. All of the pricing is not upfront.
The recovery was successful
The recovery was successful, but this recovery started as a bait and switch.
Once the recovery was completed, there were a lot of add on charges that other data recovery services I've used included with the price. Shipping, back up data drive, having my original drive returned to me (seriously WTFV).
I may refer people there because their price is more reasonable than some, but I am hesitant because of the shadiness they exhibited.
Thanks to the team for the professional…
Thanks to the team for the professional work and efficiency!!! Also, the prices are very affordable! I'm glad that I made the right choice to solve my hard drive problem!
Excellent company
Excellent company, Excellent Service. They were professional, quick, and kind. They were able to assist me with my request by recovering photos and memories from my parents-in-law's mechanically failed hard drive. I highly recommend them for anyone looking for data recovery options!
Great service and advice!!
Thank you for re-uniting us with our photos that we thought were lost to us. I was really hesitant about sending my hard drive by mail, but the excellent service and assistance made it worthwhile. Thanks once again.
Great service and communication
Great service and communication, will use again if needed.
I was very happy with the data recover…
I was very happy with the data recover work that was perform, which I believe was at a fair and reasonable cost.
I am very happy with the data . . .
. . . recovery process from my old hard drive and the transfer to a new drive. I stood to lose 300/+ GB of photos, back ups etc. and it looks to me that it is all there. I couldn’t be happier. Thanks Outsource
This is the first time using this…
This is the first time using this company. Since I have a lot of data on this hard drive it took some time to review it. I am pleased with the outcome but towards the end of the drive all my jpg's are overlapped and duplicated on top of each other rendering the picture useless.There are hundreds of them in this way. I am going to contact them to see what can be done about this since it cost me over $1,400.00 I think it should be taken care of I hope.
Solid work at a reasonable price
Outsource Data Recovery is where I send all of my recovery jobs where hardware or firmware is compromised. They provide a solid service at a reasonable price. Highly recommended!
Camron and Ashley are doing good…
Camron and Ashley are doing good customer relationship.
The most important is the high level of their recovery Team.
Good service and awesome recoveries
Good service and awesome recoveries. A little expensive but it works
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