Ovationtaxgroup Reviews 

88
•
TrustScore 4.5 out of 5

4.3

While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

Review summary

Created with AI, based on recent reviews

Evaluating 63 reviews, reviewers overwhelmingly had a great experience with this company. Customers frequently praise the knowledgeable staff and dedicated tax professionals for providing professional, reassuring support throughout the entire process. Consumers note that the team is exceptional at handling stressful situations and communicating clearly to make everything easy to understand. Some reviewers were not happy with the communication and response times, mentioning that getting timely updates was quite difficult. A few other people also felt that the payment terms and required upfront fees were frustrating when expected results were lacking. Conversely, a small portion of people felt disappointed by unreturned calls and a complete lack of progress on their cases.

What people talk about most

Staff

Consumers find staff to be exceptionally helpful and knowledgeable, frequently highlighting their... See more

Service

Customers had positive experiences with service, frequently highlighting the professional and stress-free... See more

Customer service

Users describe positive interactions with customer service, often praising prompt communication,... See more

Response time

Reviewers express mixed feelings regarding response time. While many consumers praise the prompt... See more

Payment

People report ambiguous experiences with payment, as some consumers highlight professional assistance that... See more

Reviews shaping this summary

Rated 4 out of 5 stars

I appreciate the staff taking on my case with the IRS when all I was doing was spinning my wheels and getting nebulous answers to my questions. From John Monaco, Maya London and Alex Trinidad, they h... See more

Rated 5 out of 5 stars

John Monaco at Ovation Tax Group was outstanding. He helped me quickly confirm the exact amount due to the IRS for my 2024 tax year. We even called the IRS together and spoke directly with the agent... See more

Rated 5 out of 5 stars

Rohit Puri, one of Tax Preparers here at Ovation Tax Group, completed the documentation thoughtfully and carefully. Unlike the previous tax group that I used, communication was efficient, they closed... See more

Company replied

Rated 5 out of 5 stars

I was skeptical at first when thinking about hiring a company to help me with my tax issues, but Ovation has been excellent. And this nice young lady Elayna helped me save $700 on my state taxes. Than... See more

Company replied


Company details

  1. Tax Preparation
  2. also in
  3. Tax advisor
  4. Tax preparation service

Written by the company

Ovation Tax Group is a tax relief company built on a foundation of transparency, integrity, and unwavering client advocacy. We are a passionate, close-knit team of seasoned tax professionals who don’t just handle tax problems—we take them personally. Our mission is to bring clarity and confidence to a process that can often feel overwhelming and intimidating. We thrive on tackling the complex issues others avoid, and we do so with urgency, compassion, and an open, honest approach. At Ovation, transparency isn’t just a value—it’s a promise. From your first consultation to the resolution of your case, we make sure you understand every step, every option, and every outcome. Our clients aren’t left in the dark; they’re empowered with knowledge and supported by a team that genuinely cares. Whether you’re facing challenges with the IRS or state tax authorities, you’ll have a team of dedicated experts in your corner—committed to resolving your tax problems and helping you take control of your financial future with confidence and clarity.


Contact info

4.3

Excellent

TrustScore 4.5 out of 5

88 reviews

5-star
4-star
3-star
2-star
1-star

No recent history of asking for reviews

This company hasn't invited customers recently, so reviews may not be representative

Replied to 22% of negative reviews

Typically takes over 1 month to reply

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

4.3

All reviews

(88)

61 reviews in the last 12 months

Write a review
Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Mona Yazdanpanahasmarz is #1

Mona was courteous and patient with all my concerns- she made it clear to me that no questions was insignificant and explained the entire Ovation process thoroughly. She even searched for any loop holes after we ended our call & verified the information with me-she really cares about the client!!

5 August 2026
Unprompted review
Rated 5 out of 5 stars

Elda Garza is Awsome!

We had the privilege of working with Elda Garza/Ovation Tax Group. Although slightly pricey, it was worth every dollar, as it gave us peace of mind, knowing that we were being correctly represented to the IRS. Our taxes have been resolved and Elda has held our hand through the process and with her assurance and experience, we really felt taken care of! Thank you ever so much!!!

29 July 2026
Unprompted review
Rated 5 out of 5 stars

Best Tax Help Ever

To say that this was a great experience is an understatement! From the very beginning with Trent Morgan to Terri Carr, Demetrios Charalambous, Alan Becker I felt very secure with me decision to go with Ovation. Then with her superb work with assisting me in decisions that would greatly affect my payment, Samira Mahzad carried me to the finish line. I am also very grateful for the help and gentle guidance of Abigail Ross, as she helped to finalize the completion of this journey. I would recommend the group to anyone who has ever had tax problems, but especially to those of you who might be in tax trouble for the first time. Thank you Ovation Tax Group!!

14 July 2026
Unprompted review
Rated 5 out of 5 stars

I am totally satisfied with Ovation's…

I am totally satisfied with Ovation's preparation of our taxes. Mona Yazden explained things carefully and answered all the questions I had. Our phone appointment gave me the reassurance I needed to file.

16 July 2026
Unprompted review
Rated 5 out of 5 stars

I called in today and spoke to John…

I called in today and spoke to John Paul and one of their lawyers. They called the IRS to see if they could help me get penalties waved for years taxes were filed late due to Helene. They spent over two hours on the phone with the IRS with me on the line so they invested a significant amount of time into trying to help me. When they realized that my situation was more complex they told me honestly that they would not be able to help me (vs dragging things on or charging me for the time they spent making this assessment). Refreshingly honest. Based on that I would absolutely recommend them. That said I’m going to have to file a letter for consideration and hope for the best. Thank you again for all of your time!

16 July 2026
Unprompted review
Rated 5 out of 5 stars

So far my experience with Rohit Puri…

So far my experience with Rohit Puri with Ovation Tax Group has been very good. He is kind, polite, professional and knowledgeable. He is doing our 25 taxes and then reviewing our 23 & 24 taxes next. If the rest of my experience with him is the same as it has been so far I would recommend him to anyone. Thank you Rohit.

7 July 2026
Unprompted review
Rated 1 out of 5 stars

I would rate this lower if I could

I would rate this lower if I could. Would not recommend using this service. Poor communication for the entire duration. They will not schedule a time to talk; they call at random times so if you miss the call, its two days until you get another call. No emails and they don't provide any updates.

7 July 2026
Unprompted review
Rated 5 out of 5 stars

I had an excellent experience working…

I had an excellent experience working with Rohit Puri for my taxes. He was highly professional, prompt, and made the entire process smooth and stress-free. He answered all of my questions clearly and provided outstanding customer service from start to finish. His friendly attitude and attention to detail made me feel confident that everything was handled correctly. I truly appreciate his expertise and would highly recommend him to anyone looking for reliable and professional tax assistance.

30 June 2026
Unprompted review
Ovationtaxgroup logo

Reply from Ovationtaxgroup

Our goal here at Ovation Tax Group is always to make the tax process as smooth and stress-free as possible while ensuring every question is answered clearly. Thank you for your trust and for recommending our services. We look forward to assisting you again in the future!

Rated 5 out of 5 stars

Fast and Result driven

There are 2 things I would expect from a legal team. That they are quick and produce results. Kristine Ciccone was both of these and more with my state tax issue, providing me with a reinstatement of a dropped payment plan within hours.

6 out of 5 starts.

Kevin B
A happy client

26 June 2026
Unprompted review
Ovationtaxgroup logo

Reply from Ovationtaxgroup

We truly appreciate you taking the time to share your experience with Ovation Tax Group. We’re thrilled to hear that Kristine Ciccone was able to provide the quick, effective support you needed and help resolve your state tax issue by reinstating your payment plan so promptly.

Kristine’s dedication to delivering responsive, knowledgeable, and results-driven service is exactly the standard we strive for with every client. Your “6 out of 5 stars” means a great deal to our team, and we’re grateful for the trust you placed in us.

Rated 5 out of 5 stars

Samira Mahzad was so professional to…

Samira Mahzad was so professional to work with, and I had an AMAZING experience. Thank you so much!!

18 June 2026
Unprompted review
Ovationtaxgroup logo

Reply from Ovationtaxgroup

We're thrilled to hear you had such an amazing experience. We'll be sure to share your kind words with Samira—she takes great pride in providing professional, attentive service, and she'll truly appreciate your recognition. Thank you for trusting Ovation Tax Group, and we look forward to assisting you again in the future!

Rated 5 out of 5 stars

Rohit Puri

Rohit Puri, one of Tax Preparers here at Ovation Tax Group, completed the documentation thoughtfully and carefully. Unlike the previous tax group that I used, communication was efficient, they closed the loop frequently to make sure nothing had been missed, and the responses were timely and complete in the accuracy of the answers. It does help when you have Tax Lawyers inviolved in every step of the process. Recommend without any reservation.

22 May 2026
Unprompted review
Ovationtaxgroup logo

Reply from Ovationtaxgroup

Thank you for your thoughtful review and recommendation. We’re delighted to hear that Rohit Puri provided the thorough attention to detail, clear communication, and timely support that you deserve throughout the process.

Rated 5 out of 5 stars

Keith Johnson was very professional and…

Keith Johnson was very professional and helpful with my tax situation. He was sincere about my concerns and advised me in the right direction. Did not ask for any fee for his time into looking at my tax issues. I would recommend Keith Johnson to anyone looking for tax resolution.

14 May 2026
Unprompted review
Ovationtaxgroup logo

Reply from Ovationtaxgroup

Thank you for your kind words and recommendation. It's our pleasure to assist you with your tax situation. We're so happy that Keith could help address your concerns and provide guidance in the right direction. Helping clients understand their options and find solutions is always our priority.

Rated 5 out of 5 stars

This company got me out of a horrible…

This company got me out of a horrible situation with my 2024 taxes. Things were not going too smoothly in my eyes because each month passing by costed me more money from penalties and interest. I had words with several individuals of the firm that wasn`t pretty. Fortunately Michael Howitt took over my case and miraculously saved me from my nightmare. I would recommend this company 100%

20 April 2026
Unprompted review
Ovationtaxgroup logo

Reply from Ovationtaxgroup

Thank you for sharing your experience and for your recommendation. We understand how stressful tax issues can be, especially when penalties and interest continue to accumulate. While we're sorry to hear that parts of the process were frustrating for you, we're grateful for the opportunity to help resolve your situation.

We're especially pleased to hear that Michael Howitt was able to step in and provide the guidance and support you needed to achieve a positive outcome. We will be sure to share your kind words with him and the rest of our team.

Thank you again for your trust in our firm. We appreciate your feedback and are glad Ovation Tax Group could help turn a difficult situation into a successful resolution.

Rated 1 out of 5 stars

Ovation Tax Group charged me $5,000 up…

Ovation Tax Group charged me $5,000 up front and immediately became unreachable. I called within 3 days of this payment cancelling their services and left multiple messages with no return calls. If you have tax issues, you should run as fast as you can in the other direction. Their goal seems to be just taking more of your money.

26 March 2026
Unprompted review
Ovationtaxgroup logo

Reply from Ovationtaxgroup

We are disappointed to read your review, as it does not reflect the timeline of events in your case.

After retaining our firm, you contacted us regarding your desire to cancel services. Before we had the opportunity to review your request, discuss your concerns, or explain the cancellation process, you initiated a chargeback with your credit card company the very next day. Unfortunately, this prevented us from having a meaningful conversation to address the issues you raised.

We take client communication seriously and strive to respond promptly to all inquiries. We understand that tax matters can be stressful, and we regret that your experience did not meet your expectations. However, we believe a direct conversation could have helped clarify the situation and potentially resolve your concerns.

We wish you the best in resolving your tax matters and remain available should you wish to discuss this further.

Rated 1 out of 5 stars

DO NOT USE THIS COMPANY!

We had an extremely negative experience with Ovation Tax Group and strongly urge others to proceed with caution.

We paid this company $9,500 in full on November 15th after being promised they would resolve our business and personal tax issues. From day one, we did everything asked of us—submitting every required document promptly and, in many cases, multiple times. Despite this, we were repeatedly told they “never received” our documents, even though we have clear proof of submission.

Months went by with little to no progress on our case. We had to chase them down for updates, and communication was consistently poor. When we finally demanded answers, we received a call that felt more like gaslighting than customer service—deflecting responsibility instead of addressing the complete lack of results.

This company made big promises upfront, collected a large payment, and failed to deliver on even the most basic expectations. At no point did we see meaningful action taken on our behalf.

We have since hired an attorney to pursue recovery of the $9,500 we paid, and we have also filed a formal complaint with the Better Business Bureau.

Based on our experience, we believe this company operates on misleading claims and lack of follow-through. We would strongly advise anyone considering their services to think twice before trusting them with your money or your tax situation.

29 March 2026
Unprompted review
Ovationtaxgroup logo

Reply from Ovationtaxgroup

We are sorry to hear that you were dissatisfied with your experience. However, we believe your review omits important context regarding the nature of your case.

Your matter involved a very substantial tax liability with both the IRS and state taxing authorities. Cases of this magnitude are often complex and require extensive review, documentation, and negotiations. While we work diligently to move cases forward as efficiently as possible, neither Ovation Tax Group nor any representative can control the timelines, processing speeds, or response times of the IRS or state tax agencies.

Throughout the engagement, our team requested and reviewed documentation, communicated with the taxing authorities, and worked to advance your case. Tax resolution is often not a quick process, particularly when significant liabilities are involved.

We also believe it is important to note that, despite our disagreement with several of the statements in your review, we have refunded your fees.

We understand that tax matters can be frustrating and stressful, especially when government agencies take longer than expected to process requests and provide responses. We wish you the very best moving forward and hope for a successful resolution of your tax matters.

This version is firm, factual, and professional while avoiding personal attacks or statements that could create additional legal exposure.

Rated 5 out of 5 stars

From the first minute I call and spoke…

From the first minute I call and spoke to them they took action, call IRS they got our records took our case signed papers pay the fees and they kept in contact, requested all necessary paperwork and they got to work on our case , attorney Samira Mahzad was in charge and she kept and advised as all the way ,she got the best results we can asked from IRS and she started immediately working on the state issue. Kristine Ciccone work on our case for the state of ca taxes case and she was Apple to reduce our monthly payment by 75% because of our financial situation. I can’t thank them enough for the amount of help my family received from them . For sure is a lot of people in this office I have to thank I spoken to them in the last few months that they took statements and received our records and work on our file. Thank you so much and to anybody thinking of asking help Ovation tax group is a 100% recommend from as . Don’t think just go with them you will not regret it .

27 March 2026
Unprompted review
Ovationtaxgroup logo

Reply from Ovationtaxgroup

Thank you so much for your thoughtful review and recommendation. We are truly grateful that you entrusted Ovation Tax Group with your IRS and California tax matters, and we're delighted to hear that our team was able to provide the support and results you needed.

It is especially rewarding to hear your kind words about Samira and Kristine. We take pride in acting quickly, maintaining clear communication, and advocating for our clients every step of the way. We're pleased that Samira was able to secure a favorable resolution with the IRS and that Kristine successfully reduced your state tax payment obligation based on your financial circumstances.

We also appreciate your recognition of the many team members who assisted throughout the process. Resolving complex tax issues is truly a team effort, and your feedback means a great deal to all of us.

Thank you again for your trust, your kind words, and your recommendation. We wish you and your family continued financial peace of mind and all the best moving forward.

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look