The stopped working after a month. It says renew your subscription/ subscription expired despite me buying a year of subscription. The customer service doesn't provide refund nor resolution and leave... See more
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See what reviewers are saying
Warning, this is not a serious VPN-provider. They lie to their costumers, save your payment info, charge you money fore things you havn't ordered and refuse to pay you back. Real thieves! They relea... See more
Terrible customer service, these people don't know what they are doing. I've been talking to them about my issue for 1 week and then they decided to close my ticket citing that they got "no repl... See more
Worst VPN - they has all servers on blacklist, so you cant log in almost on any sites who has add-on that blocks VPN servers.. I tried multiple servers and had the same problem so it has no sense... See more
Company details
Information provided by various external sources
Become anonymous online with OVPN. VPN service with unlimited bandwidth, no logs, strong encryption and an uptime guarantee of 99.5%
Contact info
August Wahlströms väg 19, 182 31, Danderyd, Sweden
- ovpn.com
Replied to 30% of negative reviews
Typically replies within 48 hours
How this company uses Trustpilot
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Keep charging my card after cancelling…
Keep charging my card after cancelling subscription..
They just need to pull their %¤#" together
I have been a customer with them for some time now, half a year to be exact. Unfortunately due to the low quality of service i have been forced to look for a different provider.
Their service just does not work as well as they want to, i keep getting disconnected on many of my clients on daily bases, getting all kind of different authentication problems all out from the blue.
When creating a ticket they kindly state that "its a kickstarter company" so that they are low on personell. Well they are selling a product and people expect some level of service.
They dont respond to mail's on weekends nor are you able to call their support.
Warning!
Warning, this is not a serious VPN-provider. They lie to their costumers, save your payment info, charge you money fore things you havn't ordered and refuse to pay you back. Real thieves!
They release "transparency-reports" stating that they have never responded to any requests from law enforcements, even though there is evidence that they routinely disclose costumer data to Swedish Police in Swedish Court Documents.
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