Oxford Fencing Supplies Reviews 111

TrustScore 4.5 out of 5

4.7

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Review summary

Created with AI, based on recent reviews

Looking at 79 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the staff for their exceptional helpfulness, friendliness, and extensive product knowledge, making every interaction pleasant and informative. The delivery service is frequently highlighted as punctual and efficient, with many appreciating the drivers' willingness to assist with unloading and placing items conveniently. The overall service is described as excellent, with a straightforward online ordering process and a wide range of high-quality products readily available. However, some customers mentioned minor issues such as delivery costs being higher than the product price or a lack of advance notification for delivery times, though these were generally resolved or considered minor inconveniences.

What people talk about most

Staff

Reviewers consistently highlight the positive aspects of the staff, describing them as friendly,... See more

Delivery service

Consumers find delivery service to be positive, frequently praising its speed and efficiency, with many... See more

Service

People report positive experiences with service, consistently describing it as great, excellent, and awesome... See more

Product

Clients share positive opinions on product, consistently praising the great quality and competitive prices.... See more

Order

Customers consistently note positive experiences with order, highlighting the ease and straightforwardness of... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Im a total novice to feather edge , soon as i walked through the door at oxford fencing and explained, the guys just took me under their wing, looked at my plans , organised my parts and gave me so... See more

Rated 5 out of 5 stars

I purchased fencing materials, including feather edge boards and gravel boards. The delivery was punctual, and the driver kindly unloaded everything close to my work area, which was very convenient.... See more

Rated 5 out of 5 stars

I was looking to buy wooden sleepers for my new garden project. My son had used Oxford Fencing earlier in the year and recommended them to me. The order was actioned quickly and delivery dates met. Sh... See more

Company replied

Rated 5 out of 5 stars

Order was spot on. They had everything I needed, so I could order it all in one place, unlike several other sites I tried. Delivery driver was a true gent and helped me carry everything round to... See more


Company details

Written by the company

Established in 1986, Oxford Fencing Supplies is one of the most respected specialist fencing suppliers in the UK. Open to the public as well as to our long-standing trade customers, we pride ourselves on offering an informed, personal and professional service to every visitor to our branch in Abingdon. In 2022, we became part of Lawsons, a 4th Generation family-owned timber, fencing and building supplies merchant.


Contact info

4.7

Excellent

TrustScore 4.5 out of 5

111 reviews

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Asks customers to review

This company invites their customers to review, whether positive or negative

Replied to 100% of negative reviews

Typically replies within 1 month

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Rated 5 out of 5 stars

Purchasing was easy and delivery…

Purchasing was easy and delivery although was a day later was brilliant ‘Taff’ was very pleasant and gave great advice especially when dealing with my wife who had our 9 month old with her.

25 April 2025
Rated 3 out of 5 stars

Materials were good but delivery was…

Materials were good but was told delivery was scheduled for midday, didn't arrive until 4pm which put the job back a day.

28 April 2025
Oxford Fencing Supplies logo

Reply from Oxford Fencing Supplies

I apologise if there was any confusion with the delivery date. I have spoken to the branch and they were under the impression that the delivery was for the following day. I hope that you were not overly inconvenienced, Oxford Fencing has been serving the community for 40 years and we pride ourselves on our service. I hope that you will use us again and give us the opportunity to demonstrate our quality of service.

Rated 5 out of 5 stars

Great service

Great service, great communication, keeping me up to date with the delivery
Very nice friendly delivery driver too

23 April 2025
Rated 5 out of 5 stars

Highly recommended.

I ordered everything I needed online & chose my delivery day. I telephoned the day before to check when I needed to be onsite to accept delivery & my order was delivered at the estimated time.
An excellent service and I would definitely order again.

1 April 2025
Rated 5 out of 5 stars

Helpful

Helpful, quick and friendly, needed to wait a little longer than I planned but was kept up to date and I wasn’t in a rush.

21 March 2025
Rated 5 out of 5 stars

Good value and efficient service.

Although I had only a small (well-priced) order for fencing materials it was processed swiftly and efficiently online and I was contacted by phone the next working day to confirm its readiness for collection. On arrival at the depot, customer directions were clear and my order was processed and loaded very quickly.

2 March 2025

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