Oxford Online Pharmacy  Reviews 

34,398
TrustScore 4.5 out of 5

4.7

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Review summary

Created with AI, based on recent reviews

Considering 5,357 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the excellent service, highlighting the efficiency and helpfulness of the team, and their focus on patient care. Many appreciate the quick processing of orders, combined with fast and reliable delivery, often arriving sooner than expected. People also find the ordering process straightforward and the products effective, noting the fair pricing and good value, making it a trusted choice for their needs. However, some customers also noted occasional issues with delivery, specifically experiencing delays or items not being received as expected. A few people mentioned that delivery dates were sometimes unclear, leading to inconvenience or unexpected re-arrangements.

What people talk about most

Service

Customers consistently note positive experiences with service, describing it as great, excellent, and... See more

Delivery service

Consumers find delivery service to be positive, with many reviewers highlighting fast and quick delivery,... See more

Order

Customers had positive experiences with order, praising the ease of ordering, quick processing, and efficient... See more

Product

Reviewers mention positive feedback about product, highlighting its effectiveness and quality. Customers... See more

Price

Reviewers highlight positive aspects of price, with many finding them fair, reasonable, and competitive.... See more

Reviews shaping this summary

Rated 5 out of 5 stars

As ever great service. I have been using Oxford online Pharmacy for just over a year now. They have never let me down. I do 97% of shopping online and they are the best company that I buy from. Al... See more

Company replied

Rated 5 out of 5 stars

I’m extremely happy with O.O.P The service is excellent. They truly care about my health and are always so friendly & helpful. My orders are processed quickly and any queries are dealt with pro... See more

Company replied

Rated 5 out of 5 stars

Extremely quick service. The website is easy to navigate and their medicine related questions were easy to answer. All told it was both cheaper and faster to get my medication than going throu... See more

Company replied

Rated 5 out of 5 stars

Very efficient, helpful service. I value the advice given. The item was swiftly dipatched, and arrived safely within 48 hours. The product has proved to be highly effctive, and was just what I was... See more


Company details

  1. #39 of 115 best companies in Online Pharmacy
  2. #11 of 18 best companies in Chemist
  3. #15 of 37 best companies in Online Prescription Medication Vendor
  4. #44 of 108 best companies in Pharmacy
  5. #27 of 74 best companies in Weight-Loss Service

About Oxford Online Pharmacy

Written by the company

Patient safety is our number one priority and our aim is to deliver the highest level of customer service to each and every patient who visits our site.

In our efforts to represent the gold standard in online pharmacy, our service was recognised as "safe, effective and well-led" across all categories of care by the Care Quality Commission (CQC), in its recent round of inspections for digital healthcare providers. We are one of only a handful of online pharmacies to have met the high standards required to gain the CQC stamp of approval. Please do not hesitate to contact us.

Written by the company

FREE Delivery
On all orders over £40
Professional Medical Advice
From our Online Doctors or Expert Pharmacists

Contact info

4.7

Excellent

TrustScore 4.5 out of 5

34k reviews

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4.7

All reviews

(34,398)

4,869 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 4 out of 5 stars

Great aftercare…

The service is always excellent and the aftercare is always good. Delivery is prompt but the pricing is still a little high. Still cheapest on the market though.

9 July 2026
Oxford Online Pharmacy  logo

Reply from Oxford Online Pharmacy

Thank you so much! We're glad you had a smooth and pleasant experience with our team.

Rated 5 out of 5 stars

Great service

Super quick delivery

6 July 2026
Oxford Online Pharmacy  logo

Reply from Oxford Online Pharmacy

We're so glad the delivery met your expectations! Speedy service is one of our top priorities.

Rated 5 out of 5 stars

Quick delivery

Quick delivery, no issues

9 July 2026
Oxford Online Pharmacy  logo

Reply from Oxford Online Pharmacy

Thanks for noticing! Our team is always working to get medications out fast and efficiently – glad it reached you quickly.

Rated 5 out of 5 stars

Very efficient and extremely helpful.

Very efficient, helpful service. I value the advice given.
The item was swiftly dipatched, and arrived safely within 48 hours. The product has proved to be highly effctive, and was just what I was looking for.

I wholeheartedly recommend Oxford Online Pharmacy.

13 July 2026
Rated 5 out of 5 stars

Great communication

Great communication, regular discount codes and super fast delivery. All products arrive in first rate condition and are well packaged.

9 July 2026
Oxford Online Pharmacy  logo

Reply from Oxford Online Pharmacy

Thank you! We work hard to ensure prompt delivery and we're happy to hear it made a difference for you.

Rated 5 out of 5 stars

Always a great service

Always a great service
Great selection of items
Excellent price point
Postage quick
Highly recommend Oxford Online Pharmacy

18 July 2026
Oxford Online Pharmacy  logo

Reply from Oxford Online Pharmacy

Hearing that you were satisfied with our service makes our day - thank you for your support!

Rated 5 out of 5 stars

Good reliable service

Good reliable service

18 July 2026
Oxford Online Pharmacy  logo

Reply from Oxford Online Pharmacy

Your satisfaction means everything to us. Thanks for recognising the effort we put into customer care!

Rated 5 out of 5 stars

Very fast delivery

Very fast delivery

18 July 2026
Oxford Online Pharmacy  logo

Reply from Oxford Online Pharmacy

Thank you for your kind words! We know how important timely delivery is, and we're thrilled to hear your order arrived quickly.

Rated 5 out of 5 stars

Fast delivery works great

Service and delivery

18 July 2026
Oxford Online Pharmacy  logo

Reply from Oxford Online Pharmacy

It's great to know our fast delivery helped you get what you needed on time. We appreciate your feedback!

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