Ox Securities Reviews 

900
TrustScore 4.5 out of 5

4.7

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Rated 5 out of 5 stars

I have used other brokers, and by far and away, the best one is Ox. It was a little difficult to get an account based where I'm at, but I easily made multiple deposits of $20,000, which typically is... See more

Company replied

Rated 5 out of 5 stars

I have used many brokers . One stands out in the crowd. Ox gets my endorsement for excelling in these 8 important categories ! A plus in each!! User experience , super easy to navigate low-co... See more

Company replied

Rated 5 out of 5 stars

I had a really good experience with Ox Securities, I was using Ridge Capital as an investment platform and then Ask was the brokerage They’re pretty responsive given it’s via chat and email for Supp... See more

Company replied

Rated 5 out of 5 stars

Customer service support is incredible. My questions were answered and resolved almost immediately. I’m new to this broker and it will take a little time adjusting to the app they use rather than MT... See more

Company replied

Company details

  1. Finance broker
  2. Gold and silver trading company
  3. Investment company
  4. Stock broker

Written by the company

OX Securities is a financial services company founded on the principles of integrity, honesty, and transparency. Since 2013, we have been providing access to the world’s most tradable markets, including foreign exchange currency pairs, CFDs, commodities, and indices. Our customers benefit from top-tier technology and superior customer service through a variety of platforms and devices, always guided by our core values. At OX Securities, the safety of client funds is paramount. We adhere to the high standards set by global financial regulators, strictly complying with all relevant rules and obligations, and holding funds in tier 1 regulated banks. Our commitment to providing excellent online trading solutions for our clients is paramount. We connect traders to the world’s leading liquidity providers and broker channels, enhancing our customers' liquidity. The Straight Through Processing (STP) trading model allows our clients to leverage OX Securities’ institutional strengths, utilizing our trading software to maximize transaction efficiency. Traders are at the heart of our company. To provide the best trading environment possible, we offer low spreads, competitive commissions, and the latest technology, ensuring an exceptional trading experience for our clients. Risk Warning: Over-the-counter derivatives, including Contracts for Difference (CFDs) and margin foreign exchange contract are complex financial products, the trading of which involves significant risks. You may incur losses that are significantly greater than your initial investment. Trading CFDs is not appropriate for all investors. Please ensure you understand the risks involved. When acquiring our OTC derivative products, you have no entitlement, right or obligation to the underlying financial asset. 


Contact info

You should know

4.7

Excellent

TrustScore 4.5 out of 5

900 reviews

5-star
4-star
3-star
2-star
1-star

Asks customers to review

This company invites their customers to review, whether positive or negative

Replied to 83% of negative reviews

Typically replies within 2 weeks

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4.7

All reviews

(900)

378 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Abigail did an excellent job of fixing…

Abigail did an excellent job of fixing my account glitch and had me back online. She was very pleasant to speak with and professional.
Thank you Abigail. 🙂

13 March 2026
Ox Securities logo

Reply from Ox Securities

Hi Andrew,

Thank you for your wonderful feedback! We are delighted to know that you had such a positive experience with Ox Securities.

Should you have any questions or require assistance in the future, don’t hesitate to reach out. We value your trust and are excited to continue providing the best services possible.

Best regards,

Ox Securities Team

Rated 5 out of 5 stars

So far you guys have been amazing

So far you guys have been amazing. I appreciate your attention to my requests.

6 March 2026
Ox Securities logo

Reply from Ox Securities

Hi Customer,

Thank you for your wonderful feedback! We are delighted to know that you had such a positive experience with Ox Securities.

Should you have any questions or require assistance in the future, don’t hesitate to reach out. We value your trust and are excited to continue providing the best services possible.

Best regards,

Ox Securities Team

Rated 5 out of 5 stars

I like your fast response and help me…

I like your fast response and help me to solve all my questions

12 March 2026
Ox Securities logo

Reply from Ox Securities

Hi Customer,

Thank you for your wonderful feedback! We are delighted to know that you had such a positive experience with Ox Securities.

Should you have any questions or require assistance in the future, don’t hesitate to reach out. We value your trust and are excited to continue providing the best services possible.

Best regards,

Ox Securities Team

Rated 5 out of 5 stars

awesome company awesome service thank…

awesome company awesome service thank you so much,customer service rep. was very fast to service me,and very knowledgeable on understand my questions,Thanks very happy customer :)

12 March 2026
Ox Securities logo

Reply from Ox Securities

Hi Michael,

Thank you for your wonderful feedback! We are delighted to know that you had such a positive experience with Ox Securities.

Should you have any questions or require assistance in the future, don’t hesitate to reach out. We value your trust and are excited to continue providing the best services possible.

Best regards,

Ox Securities Team

Rated 5 out of 5 stars

Excellent service extremely…

Excellent service extremely knowledgeable got right to the point of the problem and solved it. Very respectful extremely happy with the service.

12 March 2026
Ox Securities logo

Reply from Ox Securities

Hi Michael,

Thank you for your wonderful feedback! We are delighted to know that you had such a positive experience with Ox Securities.

Should you have any questions or require assistance in the future, don’t hesitate to reach out. We value your trust and are excited to continue providing the best services possible.

Best regards,

Ox Securities Team

Rated 5 out of 5 stars
Ox Securities logo

Reply from Ox Securities

Hi Customer,

Thank you for your kind review! We're pleased to hear Ox Securities met your expectations. We're always here to help, and we appreciate your continued trust.

Best regards,

Ox Securities Team

Rated 5 out of 5 stars

Always quick and thorough customer…

Always quick and thorough customer service.

10 March 2026
Ox Securities logo

Reply from Ox Securities

Hi Customer,

Thank you for your kind review! We're pleased to hear Ox Securities met your expectations. We're always here to help, and we appreciate your continued trust.

Best regards,

Ox Securities Team

Rated 5 out of 5 stars

Mohit was excellent patient calm and…

Mohit was excellent patient calm and excellent communication and instructions made it all easier for me to!

11 March 2026
Ox Securities logo

Reply from Ox Securities

Hi Rosie,

Thank you for your kind review! We’re so pleased that your experience with Ox Securities has been so positive. It’s great to know that our services met your expectations.

Please remember we’re here for you whenever you have questions or need help. We appreciate your continued trust and look forward to supporting you again.

Sincerely,

Ox Securities Team

Rated 1 out of 5 stars

Very difficult to fund my account

This is the most difficult exchange to fund. I’ve been trying to fund my account for over a month and I’m not having any luck. My credit union won’t send a wire because they say it’s been tagged as fraudulent. I don’t understand why OX doesn’t have an etransfer option that could take minutes to fund. Way behind the times when it comes to getting money into accounts

2 March 2026
Ox Securities logo

Reply from Ox Securities

Hi Customer,

It seems that your financial institution is the one that is blocking you from transferring the fund to us. We do have other available methods that is shown on client portal.

Kind Regards

OX Securities Support

Rated 5 out of 5 stars

They were real responsive to my request…

They were real responsive to my request and gave very good instructions on how to proceed. I was impressed with their service.

11 March 2026
Ox Securities logo

Reply from Ox Securities

Hi Paul,

Thank you for your kind review! We’re so pleased that your experience with Ox Securities has been so positive. It’s great to know that our services met your expectations.

Please remember we’re here for you whenever you have questions or need help. We appreciate your continued trust and look forward to supporting you again.

Sincerely,

Ox Securities Team

Rated 5 out of 5 stars

Great experience so far!

I just received my first withdrawal which was processed in a reasonably timely manner. The trading platform and customer service I have also found to be more than satisfactory.

11 March 2026
Unprompted review
Ox Securities logo

Reply from Ox Securities

Hi Jonathan,

Thank you for your kind review! We’re so pleased that your experience with Ox Securities has been so positive. It’s great to know that our services met your expectations.

Please remember we’re here for you whenever you have questions or need help. We appreciate your continued trust and look forward to supporting you again.

Sincerely,

Ox Securities Team

Rated 5 out of 5 stars
Ox Securities logo

Reply from Ox Securities

Hi Boaz FX,

Thank you for your kind review! We're pleased to hear Ox Securities met your expectations. We're always here to help, and we appreciate your continued trust.

Best regards,

Ox Securities Team

Rated 5 out of 5 stars

The customer service I have received…

The customer service I have received from Ox Securities has always been top notch - no different this time when I had Zyron take care of my queries and questions.

11 March 2026
Ox Securities logo

Reply from Ox Securities

Hi Customer,

Thank you for your kind review! We're pleased to hear Ox Securities met your expectations. We're always here to help, and we appreciate your continued trust.

Best regards,

Ox Securities Team

Rated 5 out of 5 stars

Great company customer service

Great company customer service. Their response is quick and are always helpful and knowledgeable

4 March 2026
Ox Securities logo

Reply from Ox Securities

Hi TC Geelong,

Thank you for your kind review! We're pleased to hear Ox Securities met your expectations. We're always here to help, and we appreciate your continued trust.

Best regards,

Ox Securities Team

Rated 5 out of 5 stars

Ox Securities is a great company

Ox Securities is a great company. They have never given me trouble and were prompt to reach out when i was having trouble getting into my account and eager to help re reconcile my account. I reccomend.
EFX Algo was the reason I used OX and EFX is a scam. They do not help you when you need them and don't care if you lose money.

9 March 2026
Ox Securities logo

Reply from Ox Securities

Hi Trevor,

Thank you for your kind review! We're pleased to hear Ox Securities met your expectations. We're always here to help, and we appreciate your continued trust.

Best regards,

Ox Securities Team

Rated 5 out of 5 stars

Live Chat works great!

I was able to use the live chat function to chat with one of the service reps and they were able to solve my problem immediately!

6 March 2026
Ox Securities logo

Reply from Ox Securities

Hi Customer,

Thank you for your kind review! We're pleased to hear Ox Securities met your expectations. We're always here to help, and we appreciate your continued trust.

Best regards,

Ox Securities Team

Rated 5 out of 5 stars

It was very easy to set up the account

It was very easy to set up the account, the funds were posted without delays. Thanks

6 March 2026
Ox Securities logo

Reply from Ox Securities

Hi Josefina,

Thank you for your kind review! We're pleased to hear that the service at Ox Securities met your expectations. We're always here to help, and we appreciate your continued trust.

Best regards,

Ox Securities Team

Rated 5 out of 5 stars

Unlike every other customer support in…

Unlike every other customer support in the world these guys are on it. Extremely responsive and are actually very helpful and always fix the issue at hand.
Professional and knowledgeable.

27 February 2026
Ox Securities logo

Reply from Ox Securities

Hi Customer,

Thank you for your kind review! We're pleased to hear that the service at Ox Securities met your expectations. We're always here to help, and we appreciate your continued trust.

Best regards,

Ox Securities Team

Rated 5 out of 5 stars

Past experience has been great and most…

Past experience has been great and most recently I transfered money back to my bank account the Representative was very kind and patient and help me complete the transaction.

5 March 2026
Ox Securities logo

Reply from Ox Securities

Hi Customer,

Thank you for your kind review! We're pleased to hear that the service at Ox Securities met your expectations. We're always here to help, and we appreciate your continued trust.

Best regards,

Ox Securities Team

Rated 5 out of 5 stars

Quick and easy

Quick and easy, solved the problem in a correct way without any problems.

5 March 2026
Ox Securities logo

Reply from Ox Securities

Hi Mattias,

Thank you for your kind review! We're pleased to hear that the service at Ox Securities met your expectations. We're always here to help, and we appreciate your continued trust.

Best regards,

Ox Securities Team

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