I have used other brokers, and by far and away, the best one is Ox. It was a little difficult to get an account based where I'm at, but I easily made multiple deposits of $20,000, which typically is... See more
Company replied
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I have used many brokers . One stands out in the crowd. Ox gets my endorsement for excelling in these 8 important categories ! A plus in each!! User experience , super easy to navigate low-co... See more
Company replied
I had a really good experience with Ox Securities, I was using Ridge Capital as an investment platform and then Ask was the brokerage They’re pretty responsive given it’s via chat and email for Supp... See more
Company replied
Customer service support is incredible. My questions were answered and resolved almost immediately. I’m new to this broker and it will take a little time adjusting to the app they use rather than MT... See more
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Company details
Written by the company
OX Securities is a financial services company founded on the principles of integrity, honesty, and transparency. Since 2013, we have been providing access to the world’s most tradable markets, including foreign exchange currency pairs, CFDs, commodities, and indices. Our customers benefit from top-tier technology and superior customer service through a variety of platforms and devices, always guided by our core values. At OX Securities, the safety of client funds is paramount. We adhere to the high standards set by global financial regulators, strictly complying with all relevant rules and obligations, and holding funds in tier 1 regulated banks. Our commitment to providing excellent online trading solutions for our clients is paramount. We connect traders to the world’s leading liquidity providers and broker channels, enhancing our customers' liquidity. The Straight Through Processing (STP) trading model allows our clients to leverage OX Securities’ institutional strengths, utilizing our trading software to maximize transaction efficiency. Traders are at the heart of our company. To provide the best trading environment possible, we offer low spreads, competitive commissions, and the latest technology, ensuring an exceptional trading experience for our clients. Risk Warning: Over-the-counter derivatives, including Contracts for Difference (CFDs) and margin foreign exchange contract are complex financial products, the trading of which involves significant risks. You may incur losses that are significantly greater than your initial investment. Trading CFDs is not appropriate for all investors. Please ensure you understand the risks involved. When acquiring our OTC derivative products, you have no entitlement, right or obligation to the underlying financial asset.
Contact info
Suite 305, Griffith Corporate Centre, Beachmont, Kingstown, St. Vincent & Grenadines
- +1 (213) 459 3544
- service@oxsecurities.com
- oxsecurities.com
You should know
4.7
Excellent
900 reviews
Asks customers to review
This company invites their customers to review, whether positive or negative
Replied to 83% of negative reviews
Typically replies within 2 weeks
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The withdrawal process is a bit slow
The withdrawal process is a bit slow.
In the modern world and high tech industries it's no reason for the withdrawal process takes 2-3 days to process to be completed.
The customer service is great but the system needs improvement.
25 February 2026
Reply from Ox Securities
Hi Glen,
We can see your request was processed on the same day. Please note that bank wire withdrawal may take a few days to be received on your end depending on the bank processing time, however on our side it was done in a timely manner.
Please let us know if you require help or further information.
Best regards,
Ox Securities Team
Withdrawal Process
I had a question about how to go about the withdrawal process as this was my first withdrawal made on ox securities.
Abigail helped me through the process and was instrumental in my success. I appreciate you!
26 February 2026
Reply from Ox Securities
Hi Jordan,
Thank you for your kind review! We're pleased to hear that the service at Ox Securities met your expectations. We're always here to help, and we appreciate your continued trust.
Best regards,
Ox Securities Team
Reply from Ox Securities
Hi Heather,
Thank you for your kind review! We're pleased to hear that the service at Ox Securities met your expectations. We're always here to help, and we appreciate your continued trust.
Best regards,
Ox Securities Team
Zyron Garcia was great help!
Zyron Garcia was great help!
He solved my request. Very good costumer service, nice to talk to, eager to help right the way.
4 March 2026
Reply from Ox Securities
Hi Rita,
Thank you for your kind review! We're pleased to hear that the service at Ox Securities met your expectations. We're always here to help, and we appreciate your continued trust.
Best regards,
Ox Securities Team
The team was responsive and worked with…
The team was responsive and worked with me until my question was answered.
4 March 2026
Reply from Ox Securities
Hi Customer,
Thank you for your kind review! We're pleased to hear that the service at Ox Securities met your expectations. We're always here to help, and we appreciate your continued trust.
Best regards,
Ox Securities Team
Great customer service
The customer service from Reida D was what I needed today. She was very helpful and patient. Reida D keep up the excellent service.
4 March 2026
Reply from Ox Securities
Hi CB,
Thank you for your kind review! We're pleased to hear that the service at Ox Securities met your expectations. We're always here to help, and we appreciate your continued trust.
Best regards,
Ox Securities Team
Bernadette Centeno was my customer…
Bernadette Centeno was my customer representative, she was very knowledgeable and very patient with me. She stayed with me until I fully understand and completed my task,
4 March 2026
Reply from Ox Securities
Hi Debbie,
Thank you for your kind review! We're pleased to hear that the service at Ox Securities met your expectations. We're always here to help, and we appreciate your continued trust.
Best regards,
Ox Securities Team
Reply from Ox Securities
Hi Edrissa,
Thank you for your kind review! We're pleased to hear that the service at Ox Securities met your expectations. We're always here to help, and we appreciate your continued trust.
Best regards,
Ox Securities Team
Yves Fontanilla listened
Yves Fontanilla listened and truly tried to understand my need. He took the time to produce the report that I needed. I thank him for that concern.
3 March 2026
Reply from Ox Securities
Hi John,
Thank you for your kind review! We're pleased to hear that the service at Ox Securities met your expectations. We're always here to help, and we appreciate your continued trust.
Best regards,
Ox Securities Team
Reply from Ox Securities
Hi Lisandro,
Thank you for your kind review! We're pleased to hear that the service at Ox Securities met your expectations. We're always here to help, and we appreciate your continued trust.
Best regards,
Ox Securities Team
The customer support person was AMAZING…
The customer support person was AMAZING and Very, Very Helpful!!
They were AWESOME!!
25 February 2026
Reply from Ox Securities
Hi Customer,
Thank you for your kind review! We're pleased to hear that the service at Ox Securities met your expectations. We're always here to help, and we appreciate your continued trust.
Best regards,
Ox Securities Team
Quick phone pick up and quickly…
Quick phone pick up and quickly received my end of year statements for Taxes. Thank you.
27 February 2026
Reply from Ox Securities
Hi Chris,
Thank you for your kind review! We're pleased to hear Ox Securities met your expectations. We're always here to help, and we appreciate your continued trust.
Best regards,
Ox Securities Team
ALWAYS THERE WILLING TO ANSWER…
ALWAYS THERE WILLING TO ANSWER QUESTIONS. ASKING IF THERE IS ANYTHING FURTHER THEY CAN HELP WITH. AND ALWAYS A REAL PERSON TO SPEAK WITH
25 February 2026
Reply from Ox Securities
Hi Customer,
Thank you for your kind review! We're pleased to hear that the service at Ox Securities met your expectations. We're always here to help, and we appreciate your continued trust.
Best regards,
Ox Securities Team
Quick easy help
26 February 2026
Reply from Ox Securities
Hi Customer,
Thank you for your kind review! We're pleased to hear Ox Securities met your expectations. We're always here to help, and we appreciate your continued trust.
Best regards,
Ox Securities Team
We had great support from Ox Securities…
We had great support from Ox Securities and they were very helpful
18 February 2026
Reply from Ox Securities
Hi Scott,
Thank you for your kind review! We're pleased to hear Ox Securities met your expectations. We're always here to help, and we appreciate your continued trust.
Best regards,
Ox Securities Team
The customer service team is excellent…
The customer service team is excellent and always answers emails in a timely manner and deliver what they promise.
24 February 2026
Reply from Ox Securities
Hi Prakash,
Thank you for your kind review! We're pleased to hear Ox Securities met your expectations. We're always here to help, and we appreciate your continued trust.
Best regards,
Ox Securities Team
Temporary account.
I was using a demo account, that all of the sudden was not able to acces, so I contacted costumer support and they where able to find the problem for the situation right away, and my shout to Zyron Garcia to help me out to set up a non expiring account, so I don't have to go to the trouble again. Thanks Ox Securities.
24 February 2026
Reply from Ox Securities
Hi FC.,
Thank you for your wonderful feedback! We are delighted to know that you had such a positive experience with Ox Securities.
Should you have any questions or require assistance in the future, don’t hesitate to reach out. We value your trust and are excited to continue providing the best services possible.
Best regards,
Ox Securities Team
Reply from Ox Securities
Hi Freddie,
Thank you for your kind review! We're pleased to hear Ox Securities met your expectations. We're always here to help, and we appreciate your continued trust.
Best regards,
Ox Securities Team
Very helpful when I locked myself out…
Very helpful when I locked myself out of my account.
helped me set up my 2PT authenticator
Thank you Thank you Thank you
23 February 2026
Reply from Ox Securities
Hi Scott,
Thank you for your kind review! We’re so pleased that your experience with Ox Securities has been so positive. It’s great to know that our services met your expectations.
Please remember we’re here for you whenever you have questions or need help. We appreciate your continued trust and look forward to supporting you again.
Sincerely,
Ox Securities Team
"Above and Beyond service"
Provided information requested, and then gave me additional information regarding my account useful for many future returns. "Above and beyond service;" a rare treat.
23 February 2026
Reply from Ox Securities
Hi W Finkbeiner,
Thank you for your wonderful feedback! We are delighted to know that you had such a positive experience with Ox Securities.
Should you have any questions or require assistance in the future, don’t hesitate to reach out. We value your trust and are excited to continue providing the best services possible.
Best regards,
Ox Securities Team
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