Company offered "deal" for $10 off and Free shipping. Still charged me for shipping and refused to honour shipping discount. Followed up with company three times, they weren't even reading emails or p... See more
Company replied
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Company offered "deal" for $10 off and Free shipping. Still charged me for shipping and refused to honour shipping discount. Followed up with company three times, they weren't even reading emails or p... See more
Company replied
I recently needed to replace an old printer due to a maintenace issue, and as I'd just spent $160 on new ink cartridges tried to buy a similar model. I google searched and found that Oztoner had the s... See more
Had a printer die and needed immediate replacement. Oz Toner had the model I needed at cheapest price on Google. Website said "In stock", but I've been burnt before other sites' advertised stock lev... See more
Amazing experience with Oztoner! We bought the same printer our office has had for the past few years (the old printer never missed a beat until it died out of the blue one day) for a super cheap pric... See more
Asks customers to review
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Replied to 50% of negative reviews
Typically replies within 1 month
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The turn around was quick to get me out of trouble.
I shoppef around and price was the best.
Highly recommended
Printer arrived quickly, it was well packed and it worked 5 mins after unpacking I was printing away. What more could I ask for :)
Product arrived and delivered promptly and as described
I recently purchased an Epson F160 from Oztoner, and I couldn’t be happier with the experience. The customer service was exceptional, especially with Peter’s assistance. His knowledge of the product was evident, and he took the time to answer all my questions, ensuring I had everything I needed to get started. Peter’s guidance was invaluable, making the purchase process smooth and stress-free. The printer works perfectly and meets all my expectations. If you’re looking for a reliable supplier with fantastic support, I highly recommend Oztoner. I’ll definitely be returning for future purchases. Thank you, Peter, and the Oztoner team!
Staff assistance.
Good price
Let's see how we go :)
Able to collect the products rather than delivery and the products are correctly priced
The product and price were great but the experience with the pickup was crazy. From the nominated address I was directed to two other locations before finding the premises where I could collect the item.
Placed an order online and same day wanted to add another item. Enquired through the contact us link, got a reply that it can be done on the next working day. Next day they added the items I wanted with the same order and sent a link for payment (no need to disclose card information over the phone), paid it, got the order delivered in 1 day.
There was a delivery charge but didn't delivery in the premises needs to be picked up.
The EDIBLE epson machine quality is not good.
It's just new but the quality of the ink when it prints is not good.
The product was delivered in the specified time
The product was exactly as advertised and ordered
Fast delivery, good customer service. Will buy again from Oztoner.
Confidence in a company that, although it has changed its trading name to OZ Toner, provides the same quality of service.
Fast and efficient ordering and delivery. Product as described.
Good service door to door. The printer arrived safely and as described. The site was easy to use.
BEWARE! this website lies about their "easy returns" and "100% customer satisfaction". They simply won't reply, thank god I paid via Paypal and was able to open a dispute that way.
terrible experience will never ever buy from them again.
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