P1 Travel Reviews 9,557

TrustScore 4.5 out of 5

4.6

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Review summary

Created with AI, based on recent reviews

Reviewers overwhelmingly had a great experience with this company. Customers consistently praise the service for its efficiency, with many highlighting the timely delivery of tickets and clear communication. People frequently mention receiving their tickets well in advance, often with excellent seat locations, contributing to a seamless and enjoyable user experience. Many consumers express their intention to use the service again due to the positive overall experience. However, some customers also noted concerns regarding pricing, with a few feeling that tickets were overpriced, especially when compared to face value or local costs. A small number of people were dissatisfied with certain "hospitality packages," describing them as not meeting expectations or being inconveniently located. Additionally, a few reviewers experienced issues with seating arrangements upon arrival or found the communication regarding specific event rules to be misleading.

What people talk about most

Service

Users describe positive interactions with service, highlighting excellent communication, timely ticket... See more

Order

Clients share positive opinions on order. Many customers report receiving their tickets on time, often a few... See more

Location

Customers consistently note positive experiences with location, often praising excellent stadium seats and... See more

User experience

Consumers find the overall user experience to be very positive. Many describe it as smooth, seamless, and... See more

Price

Reviewers highlight ambiguous aspects of price. Some customers found tickets to be overpriced, with some... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Would highly recommend. Purchased tickets for AC Milan, recieved them the day before the game, great seats, and got 5 together! also gave us fast track entry, which we weren’t expecting, nor did we pa... See more

Rated 5 out of 5 stars

Part of me was concerned when booking, however it definitely worth it! From UK and booked tickets only for Napoli vs AC Milan. I received email update that the game had changed, slightly concerned... See more

Rated 5 out of 5 stars

They helped me get 2 tickets to the Barcelona vs. Espanyol match. The process was very easy and they did a great job setting expectations regarding timing of when tickets would be received. They sent... See more

Rated 5 out of 5 stars

We booked a trip to Liverpool through this organization for the Everton - Liverpool match. Everything was well-organized, with great communication via email. The hotel vouchers and match tickets arriv... See more


Company details

  1. Event ticket seller
  2. Sport tour agency

About P1 Travel

Written by the company

24/7 Event Emergency Hotline Event Guarantee Largest Official Ticket Reseller

P1 Travel gives you the opportunity to attend your favorite sports or music events anywhere in the world.

We ensure you of the best possible experience, thanks to our official partnerships with the biggest international football clubs, event venues, and sports tournaments.

With a wide range of official tickets and travel packages, we'll take you to the event of your dreams!


Contact info

4.6

Excellent

TrustScore 4.5 out of 5

10K reviews

5-star
4-star
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1-star

Replied to 94% of negative reviews

Typically replies within 2 weeks

How this company uses Trustpilot

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Rated 1 out of 5 stars

It could be great to have the…

It could be great to have the possibility to sell eventhough to a lower price tickets when, for example we can’t come due to an unexpected events (our flight has been canceled).

15 April 2026
P1 Travel logo

Reply from P1 Travel

Hi Frédéric,

Thank you for sharing your feedback and suggestion. We completely understand how frustrating it can be when unexpected events, such as a canceled flight, cause you to miss a match.

Unfortunately, due to the nature of official event tickets, they are issued as non-refundable and non-resellable through our platform, which is clearly explained during the booking process. That said, we do appreciate your idea and will take it into consideration as we continue working on improving our service.

Rated 5 out of 5 stars

Review

Exceptional service from the company, providing tickets in less than 16 hours. Had a really sublime experience on multiple occasions at Villa Park as well as Wembley. Couldn’t have asked for any better.

18 April 2026
Rated 5 out of 5 stars

Great experience

Was looking for tickets for a charity football match and P1 Travel came up in my search, I was sceptical at first as the price was good but I messaged them with the few questions I had and the responses were fast and super helpful. I booked the tickets, they were emailed over when they said they would be and everything was great. Plus the seats were amazing and I got a gold star for mum of the year! Would definitely use them again

15 April 2026
Rated 5 out of 5 stars

Bought tickets for sidemen for my sons…

Bought tickets for sidemen for my sons birthday. The experience was amazing from start to finish. He had the best time and loved the hospitality box! Thank you for making my sons birthday a memorable experience!

18 April 2026
Rated 5 out of 5 stars

Great service

The communications were excellent and we received our tickets in plenty of time. Their agents are very quick to respond and we will use them again.

13 April 2026
Rated 1 out of 5 stars

No luck for us

P1 Travel is not at fault, but we took the plane at 6:30 PM instead of 12:30 PM. So we missed the match in Milan.

11 April 2026
P1 Travel logo

Reply from P1 Travel

Dear Christophe

We’re truly sorry to hear that you missed the match – we completely understand how disappointing that must have been. However, as you mentioned yourself, the situation was not caused by P1 Travel, which makes it hard for us to understand why a 1-star review was left.

We always strive to provide the best possible service, and your feedback is very important to us. If there’s anything we can still do to assist or make your experience better, please let us know at info@p1travel.com.

Rated 4 out of 5 stars

A good experience

Very good seats although it was a little bit cramped. The post-match experience was nice with good food and drinks.

10 April 2026
Rated 5 out of 5 stars

Great Service!

They helped me get 2 tickets to the Barcelona vs. Espanyol match. The process was very easy and they did a great job setting expectations regarding timing of when tickets would be received. They sent the tickets to my email and we were able to get into the stadium with no issues. I would definitely recommend P1 Travel.

10 April 2026
Rated 5 out of 5 stars

San Siro and London

It has been a fantastic experience. First time my wife and I went to a West Ham United game in London, and now we are in Milan for San Siro. Overall, fantastic experiences that are life-long memories.

10 April 2026

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