Product appears to be okay but was disappointed with delivery. Ordered on a Saturday but wasn’t dispatched until the Wednesday, eventually arriving on the Saturday. Seems very slow and at £4.29, quite... See more
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Having shopped at pabo before when I saw an email promising a free gift I thought why not! Ordered and arrived quite quickly! No free gift! Thought the offer might have expired and I hadn't noticed so... See more
Company replied
Having been really pleased with previous orders from pabo I thought I would order again. I placed my order on the 19/05/2016 and payment went straight out. Received an email saying items will be despa... See more
Company replied
Loved the variety of items to choose from and all from the comfort of my home. Easy website to navigate and given a realistic idea of delivery times and options. My box of joy arrived quickly and was... See more
Company details
Written by the company
Be a pioneer. Be independent. Break down conventions. Do the right thing from the start - even when society is not ready for it. This is what Beate Uhse stands for, in the past, the present, and even the future. Beate Uhse does not only fulfil their customer’s wishes but also inspires and encourages them to pursue their dreams and desires, and to embrace their sexuality. This is the case for all of Europe. After all, with more brands alongside Beate Uhse, such as Pabo and Adam & Eve and with affiliates in the Netherlands, France, Belgium, Austria, Czechia and Great Britain, we are there for our customers.
Contact info
Phoenixweg 6, 9641 KS, Veendam, Netherlands
- +31 85 130 847 8
- helpdesk@beate-uhse-group.co.uk
- pabo.com
great thanks x
7 May 2019
Unprompted review
I placed an order last month iv emailed…
Delivery and update of shipping was bit poor but all in all quality was great packaging great and will order again
5 May 2019
Unprompted review
Reply from Pabo UK
Dear Allana,
If you would be so kind to send an email to onlineserviceteam@Beate-Uhse.co.uk with your details then we can have a look.
Kind regards,
Pabo Online Team
Customer service is just not replying emails
The instructions for registering a product is not clear, I followed the instructions but the website layout has already changed. Emailed the customer service waited for two weeks, no response. Student voucher could be applied, enquire customer service, again, no response.
2 May 2019
Unprompted review
Reply from Pabo UK
Dear,
Sorry for the late respons on your email.
There is being sent a reply today.
Kind regards,
Pabo Online Team
My parcel finally arrived since…
My parcel finally arrived since ordering on the 15th up.on receiving parcel they were damaged the box was opened my products on show for every body to see
29 April 2019
Unprompted review
Reply from Pabo UK
Dear Kizzy,
We sincerely apologise for the damaged packaging.
Yesterday we sent you an e-mail to provide you a solution. Please be so kind te reply to that e-mail.
With kind regards,
Pabo Online Team
Good stuff!
Always a good experience with the items bought with pabo.com - highly recommended
27 April 2019
Unprompted review
Fantastic
Fantastic, quick and friendly. I've ordered from Pabo for years and keep coming back as their customer service is second to none.
23 April 2019
Unprompted review
Avoid!
Avoid!! Wasn’t made clear goods are shipped from overseas. After 10 days no news on delivery so chased. Very poor customer support, just pointed me to DHL website which told me nothing. Eventually discovered the driver had taken my parcel to a local delivery centre but neither Pabo or DHL can tell me where!! I am contacting credit card company for reimbursement
23 April 2019
Unprompted review
Reply from Pabo UK
Dear Jon,
In the FAQ we state that we are based on the continent and not in the UK.
You can see the address on the DHL site. I also requested the pick up code to be sent to your e-mail address. We also provided the address of the parcelshop in the e-mail.
We understand this is frustrating. We will send DHL a complaint for the fact that the driver left no card in your mailbox, because they should have done so.
Again our apologies.
With kind regards,
Pabo Online Team
Excellent Service and prompt delivery.
21 April 2019
Unprompted review
Excellent products excellent value
18 April 2019
Unprompted review
the order was delivered in a couple of…
the order was delivered in a couple of days
but didn,t tell us when it was going to turn up
13 April 2019
Unprompted review
Would use again
Good experience. Ordered Tuesday. Arrived Saturday. There was a problem with one item (error in description) but Pabo resolved it quickly and efficiently. Overall I’m happy
11 April 2019
Unprompted review
My order did not arrive
My order did not arrive. I emailed the company and although their website said they would get back in 48 hours but they did not. I then phoned and they couldn’t not help or understand why I didn’t receive my package or get a calling card. They could only tell me they assume the package will come back to their warehouse and if so they will contact me. They couldnt reassure me that if I ordered again I would get my package.
4 April 2019
Unprompted review
Reply from Pabo UK
We are sorry to learn that the parcel was not delivered.
Unfortunately we cannot do anything at this moment, the parcel was sent back.
I have just sent you an update to your e-mail address.
Our apologies for the inconvenience.
With kind regards,
Online Team Pabo
Pabo cater very well for the 'adult'…
Pabo cater very well for the 'adult' market and are good at what they do.
I've recently returned to Pabo after being an existing customer around ten years ago.
There are certain things that I miss however. I miss the paper catalogue, the gorgeous shoes they used to sell (they don't sell *any* now) and I also miss the good range of fashion clothing they sold.
Still, I was able to buy a couple of nice fashion items and it's more clothes and shoes that I need; not nipple clamps!
1 April 2019
Unprompted review
Reply from Pabo UK
Thanks for the feedback Mrs T
Good news, if you keep an eye on us over the next 12 months, we are adding additional Lingerie and Fashion lines every month and hopefully shoes will be back before the end of 2019 as well - please let us know you favourite brands..
Craig - CEO@Pabo by Beate Uhse
Awesome ordered delivered within a few…
Awesome ordered delivered within a few days great discreet service very happy
1 April 2019
Unprompted review
Excellent customer service there was an…
Excellent customer service there was an issue and they resolved it straight away sent out a new product. and the wife loved the products they fit fine. Only issue was not many choices in her size
27 March 2019
Unprompted review
Great items, poor packaging
Items finally arrived after I had to contact customer service. I only then found out that they could not find my address but no one informed me. The parcel was very battered and ripped open on one corner. Packaging is very poor considering how personal the items are. Please consider placing the box in a sealed bag.
Items are great though.
20 March 2019
Unprompted review
Good quality merchandise
11 March 2019
Unprompted review
Pabo service was quite good
Pabo service was quite good . Internal communication i required a product to be returned to me however got lost in the system which was a straight forward request
3 March 2019
Unprompted review
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