Pack Mule products are top-notch—reliable, durable, and built to last. The performance and efficiency of their electric vehicles have made a significant difference in our operations. Customer service... See more
While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
See what reviewers are saying
We have been open here at FedEx Ground in Austell for 4 years and Pack mule has catered to our every need from rentals, repairs, and spare parts. A huge thanks to Jeff and Linda for always answering q... See more
This company in itself is a joke. The upper management is incompetent. They couldn't care less about their customers or employees. They will make tons of promises and pay you just enough to where you... See more
I never have a problem with getting what I ordered in less than two days. Always helpful with any questions concerning their equipment and products they sell. They respond back in a timely manner anyt... See more
Company details
Information provided by various external sources
We know that our customers depend on us to provide equipment and support that is vital to the success of their mission critical operations. For this reason, we are dedicated to serving them with the very best products and service. We measure our success by the feedback our customers provide rather than by our profits. Although our customers tell us we already provide the best products, warranty, and service, we are constantly trying to do better. But don’t take it from us, please read what our customers say.
Contact info
3680 Chestnut St, 30079, Scottdale, GA, United States
- info@wesleyintl.com
- packmule.com
Great product, great service...
Professional and courteous during every call, I will recommend this company to anyone looking for a stock chaser or burden carrier.
29 March 2019
Unprompted review
Ease of ordering & communication
25 March 2019
Unprompted review
Great company to do business with
Great company to do business with. Parts were ready for customer pickup and my technician was able to install and we now have a "like" new" pallet mule.
THANKS!!
19 March 2019
Unprompted review
Very responsive
Very responsive
Pack Mule does an Excellent job at providing pricing and leadtime. Their specialty equipment is made to high quality standards. Pack Mule honors their pricing and fulfills their commitment to providing good materials handling products.
13 March 2019
Unprompted review
We ordered a custom pallet jack
We ordered a custom pallet jack, and it was delivered as promised. It worked great for the application, and we were really happy with everything.
8 March 2019
Unprompted review
Great service on difficult request
Great service on difficult request. I had a customer with a very obsolete machine and despite issues with documentation of the configuration of the geriatric machine, Wesley Packmule went above and beyond to make sure my customer received the part they needed.
8 March 2019
Unprompted review
Great Product and great to work with
7 March 2019
Unprompted review
My experiences with Pack Mule have been…
My experiences with Pack Mule have been pleasant. they have met the needs and answered any questions I may have.
They are efficient and always meet their dates.
26 February 2019
Unprompted review
I would recommend this company to…
I would recommend this company to anyone.
22 February 2019
Unprompted review
GREAT SERVICE AND PRODUCTS
GREAT SERVICE AND PRODUCTS. ALWAYS VERY PROMPT. HIGHLY RECOMMEND.
22 February 2019
Unprompted review
The Towable Order Picker
The Towable Order Picker arrived crated extremely well and was ready for use right out of the crate. No set up or assembly required. Great product. I would recommend for any warehouse operation looking for efficiencies.
19 February 2019
Unprompted review
Very courteous customer service
Very courteous customer service. I received my package in two days as promised.
18 February 2019
Unprompted review
over all great product
del. time getting a lot better.
still wish they would go back to the heaver frames
but over all great product.
14 February 2019
Unprompted review
Great product
Great product, helpful people and speedy service.
Can't ask for anything more!
13 February 2019
Unprompted review
Needed parts for an old pallet mule
Needed parts for an old pallet mule. They were able to find what I needed and get it to me quickly. Also, followed up after I received parts to make sure I was satisfied.
13 February 2019
Unprompted review
The Trustpilot Experience
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.
Learn more about other kinds of reviews.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.