Had a Pacsafe when they were first introduced. Excellent five stars then. Used often and is still in perfect condition. Long lasting. Decided to treat myself to a new colour. Would still give it five... See more
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Review summary
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This is the second cross body convertible bag ive bought . The first being a gift for my daughter who loved it. They are expensive handbags , so I have been waiting for a sale before purchasing one fo... See more
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I wanted to buy backpacks for a planned rail holiday in Europe and got an 8L petite and a 26L pack. Both are just what I wanted with secure zips, hidden pockets and the ability to fasten them to a fix... See more
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Great offer delivered carefully and on time. Bought for holiday, excellent anti-theft features, and waterproof. Just the size I wanted, big enough to put a small bottle of water in and all your essent... See more
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Company details
Written by the company
Our vision is to empower travellers worldwide with secure and sustainable journeys. We strive to be the leading provider of innovative anti-theft solutions while minimizing our environmental impact. We envision a future where travelers explore with confidence, knowing their belongings are protected and their adventures leave a positive impact on the planet. Pacsafe specializes in innovative anti-theft technology, making it an ideal partner for security companies, police forces, HMRC, and the Ministry of Defence.
Contact info
United Kingdom
- customercare@pacsafe.co.uk
- pacsafe.co.uk
4.8
Excellent
613 reviews
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Perfect Pacsafe
Had a Pacsafe when they were first introduced. Excellent five stars then. Used often and is still in perfect condition. Long lasting. Decided to treat myself to a new colour. Would still give it five stars. Perfect to keep bits ‘n bobs in designated spaces so therefore easy to find items. Security aspects are perfect. Feel more confident when out and about especially in busy places. Buy it. You won’t regret it.
27 February 2026
Reply from Pacsafe UK
Thank you for your fantastic review and for being with Pacsafe since the early days. It’s great to hear that your original bag has lasted so well and is still going strong, that’s exactly what we aim for with our products.
We’re also delighted you’ve treated yourself to a new colour and that you’re enjoying the organisation features and added peace of mind our security designs provide, especially when travelling or in busy places.
Thank you again for your support and recommendation, it really means a lot to our team. Enjoy your new Pacsafe!
Kind regards
The Pacsafe Team
I was after their EXP 12 bag for many…
I was after their EXP 12 bag for many months in slate. When it finally became available, I ordered the black one by mistake. I realised my mistake and ordered the slate one as well. I emailed Pacsafe customer services email and explained my error. They replied the same day by cancelling the black one, refunding me and informing me to ignore the dispatch email for the black item. This is a display of excellent customer service as I didn't need to do anything further and I was fully confident of what was happening in the background was in my interest. The slate bag duly arrived by Royal Mail. The bag is excellent and has become my new daily use bag.
25 February 2026
Reply from Pacsafe UK
Thank you so much for taking the time to share this, we really appreciate it.
We’re delighted we were able to sort everything quickly and make the process straightforward for you. It’s important to us that our customers feel confident and looked after, especially when simple mistakes happen.
We’re also thrilled to hear the EXP 12 in Slate has become your new daily bag, that’s fantastic to know!
Thank you again for your support and kind words.
Kind regards,
The Pacsafe Team
I had been waiting for a re-stocked…
I had been waiting for a re-stocked item and, as soon as I received the email saying it was back in, I ordered it ... it was delivered within a couple of days ... fab service & great products... thank you !
25 February 2026
Reply from Pacsafe UK
Thank you so much for your lovely review!
We’re really pleased you were able to grab the item as soon as it came back into stock and even happier to hear it reached you so quickly. That’s exactly the service we aim to provide.
Thank you again for your support and kind words, it truly means a lot.
Kind regards,
Brad
The Pacsafe Team
Great Service
Brad and the team gave the best level of customer service despite the logistics delays regarding Exp12.
25 February 2026
Reply from Pacsafe UK
Thank you so much for your kind words, we truly appreciate it.
We’re sorry again for the logistics delays with the EXP 12, it sold out so quickly, but we’re really pleased we could support you and keep things moving in the right direction. Providing clear communication and the best possible service is always our priority.
Thank you again for your patience and support.
Kind regards,
The Pacsafe Team
Love everything about the cross body…
Love everything about the cross body bag. Great features. Comfortable. Peace of mind. Excellent travel companion.
11 February 2026
Reply from Pacsafe UK
Thank you so much for your fantastic review.
We’re delighted to hear you love everything about your crossbody bag, especially the comfort and peace of mind it provides. That’s exactly what we aim to deliver, so it’s wonderful to know it’s become such a great travel companion for you.
We really appreciate you taking the time to share your experience.
Kind regards,
The Pacsafe Team
Considered purchase but well worth it!
Husband touring Vietnam, Cambodia & Thailand so needs secure day bag. This backpack is brilliant. Very secure roobar locking on main compartment & middle compartment (found it easy to use)
Well made lightweight bag. Well padded straps.
2 internal pockets in main compartment. One rfid pocket - fits passport although pocket is not deep enough to be able to secure the velcro fastening.
Really roomy to use as a day touring bag. Ideal size for carry on bag on plane.
I may have to commandeer it when he comes home!
24 February 2026
Reply from Pacsafe UK
Thank you so much for your wonderful review!
It sounds like the backpack is getting a proper test across Vietnam, Cambodia and Thailand, what an amazing trip. We’re delighted to hear it’s proving secure, comfortable and roomy enough for day touring, and that the Roobar™ locking system is working well for you.
We also appreciate your feedback on the RFID pocket depth — that’s helpful insight and something we’ll share with our product team.
Can’t blame you for considering commandeering it when he gets home! 😄
Wishing him an incredible trip, and thank you again for choosing Pacsafe.
Kind regards,
The Pacsafe Team
I am always happy with every purchase…
I am always happy with every purchase of bag here. I feel secure and ease my mind especially going out. In the same time, all my things like camera, tripod and other things.
16 February 2026
Reply from Pacsafe UK
Thank you so much for your continued support, it really means a lot to hear you’re always happy with your purchases.
We’re delighted that your bag gives you peace of mind when you’re out and about, while still comfortably carrying your camera, tripod and other essentials. That balance between security and practicality is exactly what we aim for.
Thank you again for taking the time to share your experience.
Kind regards,
The Pacsafe Team
Good service
Good service, excellent product and informative website.
20 February 2026
Unprompted review
Reply from Pacsafe UK
Thank you very much for your kind review.
We’re delighted to hear you found the service good, the product excellent, and the website informative, that’s exactly what we aim to deliver.
We really appreciate you taking the time to share your feedback.
Kind regards,
The Pacsafe Team
Quality product
Very happy with new pacsafe bag, big enough for me but larger available. Fast delivery. Quality product.
23 February 2026
Reply from Pacsafe UK
Thank you for your lovely review, we are so pleased to hear you’re happy with your new Pacsafe bag.
It’s great to know the size works well for you and that it arrived quickly. We’re glad you’re enjoying the quality too.
Thanks again for taking the time to share your feedback.
Kind regards,
The Pacsafe Team
Very pleased with my bag …
I made a couple of email enquiries before my purchase and received prompt and friendly replies. I bought the Go anti-theft cross-body bag a couple of weeks ago and I’m very happy with it. It took me a little while to work out the ziplock but am happy with that now. It is surprisingly capacious for its size and it the anti-theft elements give me a lot of confidence.
11 February 2026
Reply from Pacsafe UK
Thank you so much for your lovely review.
We’re really pleased to hear you found our replies helpful before purchasing and that you’re enjoying your Go anti-theft crossbody bag. It’s great to know it’s proving surprisingly spacious and giving you that added confidence with the security features.
The zip lock can take a moment to get used to, but once familiar it becomes second nature, we’re glad it’s working well for you now.
Thank you again for taking the time to share your experience.
Kind regards,
The Pacsafe Team
Looks smart and quick delivery
delivered quickly with information about every step clear and accurate.
The product looks smart, well made and as per the website.
It will hopefully make a nice birthday gift for my daughter who likes to travel and hopefully it will help to keep her personal belongings safe.
19 February 2026
Reply from Pacsafe UK
Thank you so much for your lovely review.
We’re delighted to hear the delivery updates were clear and that the bag met your expectations. It sounds like a wonderful birthday gift, we hope your daughter loves it and that it brings her both style and peace of mind on her travels.
Thank you again for taking the time to share your experience.
Kind regards,
The Pacsafe Team
Reply from Pacsafe UK
Thank you very much for your review, we are delighted to hear you’re happy with the quality and that your order arrived promptly.
We really appreciate you taking the time to share your feedback.
Kind regards,
The Pacsafe Team
Thumbs up!
Im a returning customer and its always a pleasure dealing with Pacsafe UK, they go above and beyond if an issue arises, speed delivery too, thanks again Brad!
29 December 2025
Reply from Pacsafe UK
Thank you so much for your continued support, it really means a lot to us.
We’re delighted to hear that you’ve had positive experiences with us and that everything arrived quickly. We always aim to go the extra mile whenever we can, so it’s lovely to hear that’s been reflected in your experience.
Thanks again for taking the time to leave a review.
Kind regards,
The Pacsafe Team
Excellent products.
Excellent products. Ordered two bags. Both were exactly as expected from the description on the website. Also appreciated minimal packaging.
16 February 2026
Reply from Pacsafe UK
Thank you very much for your review, we are delighted to hear both bags were exactly as you expected.
It’s also great to know the minimal packaging was appreciated. We’re always looking to balance protection with reducing unnecessary waste.
Thanks again for taking the time to share your feedback.
Kind regards,
The Pacsafe Team
Perfect size
It’s the perfect size for passport, phone and credit cards. Love the colour.
16 February 2026
Reply from Pacsafe UK
Thank you for your lovely review, we are so pleased to hear it’s the perfect size for your essentials and that you love the colour too.
It’s always great to know the bag is working exactly as intended. Thanks again for taking the time to share your feedback.
Kind regards,
The Pacsafe Team
Good selection of items and very fast…
Good selection of items and very fast delivery. Shame they're made in China so will see how long they last
11 February 2026
Reply from Pacsafe UK
Thank you very much for your review, we’re really pleased you were happy with the selection and fast delivery.
Regarding manufacturing, Pacsafe works with carefully selected specialist production partners in Asia who meet strict quality, ethical and sustainability standards. Many of the world’s leading technical and travel brands manufacture in the region due to the advanced materials expertise and specialist construction capabilities available there.
All Pacsafe products go through rigorous quality control and testing to ensure durability and long-term performance, they’re built to last and backed by our warranty for added peace of mind.
If you ever need anything at all, we’re always here to help.
Kind regards,
The Pacsafe Team
Worth every penny.
Bought this wallet to replace a similar one I bough many years ago for my husband. It lasted very well although it is past its best now.
So, although this one was more expensive than a lot of wallets I looked at online I know I’m getting the best so it was worth it.
9 February 2026
Reply from Pacsafe UK
Thank you so much for your lovely review.
It really means a lot to hear that your previous wallet lasted so well over the years, that’s exactly what we aim for in terms of durability and long-term value.
We completely understand that we’re not always the cheapest option out there, so it’s wonderful to know you feel the quality makes it worthwhile. That confidence in the product is something we never take for granted.
We hope your husband enjoys his new wallet just as much as the last one and that it serves him just as faithfully for many more years to come.
Kind regards,
The Pacsafe Team
Thailand trip
We have just purchased this for our Thailand trip and we are impressed , just the right size for all our personal belongings on our travel , great colour and it was fast delivery
5 February 2026
Reply from Pacsafe UK
Thank you for your lovely review. We’re so pleased to hear the bag is just the right size for your Thailand trip, it sounds like it will be the perfect travel companion! Great to know you’re happy with the colour and the fast delivery too.
Wishing you an amazing trip and safe travels!
Kind regards
The Pacsafe Team
All round excellent bag
Excellent bag, love the security features. There is lots of space while the bag is very neat. Customer service is also excellent.
20 January 2026
Reply from Pacsafe UK
Thank you so much for your fantastic review. We’re delighted to hear you’re enjoying the bag, especially the security features and the balance of space while still keeping a neat profile. It’s also wonderful to hear your kind words about our customer service, that really means a lot to us.
Thanks again for choosing Pacsafe and for taking the time to share your experience.
Warm regards
The Pacsafe Team
Great little bag
Great little bag. Handle on top to steady the bag. Large compartment is opened by the large fold over flap. Front zip along front with a zipper dock.
5 February 2026
Reply from Pacsafe UK
Thank you for the great review and for highlighting those details. We’re really pleased you like the design, the top handle, secure fold-over flap, and front zip with the zipper dock are all there to make the bag both practical and secure. Thanks again for taking the time to share your thoughts, it’s much appreciated.
Kind regards
The Pacsafe Team
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