Kyle was amazing working with on this loan as always!! But this was extremely special! It was for my granddaughter and her fiance ❤️ Kyle works diligently on every Loan I send his way and always an... See more
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See what reviewers are saying
Paddio has been great , after being ignored or shunted aside by other mortgage companies when they found out I was self-employed and had a little bit complicated credit Denaye Spurling at Paddio alon... See more
Christopher Coon was an absolute pleasure to work with. He was incredibility helpful and professional throughout the entire process of securing the loan. I was able to buy my house because of him and... See more
I have worked with many VU/Paddio lenders and I must say that Michael has been my favorite to work with hands down. Not only is he dedicated to his clients by working off the clock, he provides quick... See more
Company details
Written by the company
We started Paddio because we believe homebuying should be less suspenseful. More transparent. Authentic. Where you can be yourself. Take it easy. Rest secure. Paddio is an equal opportunity lender and is not affiliated with any government agencies, including the VA. Customers with questions regarding our loan officers and their licensing may visit the Nationwide Mortgage Licensing System & Directory for more information. NMLS #1907 (nmlsconsumeracess.com)
Contact info
1930 W Bennett St., Suite 100, 65807, Springfield, United States
- 1-800-906-8960
- hi@paddio.com
- paddio.com
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I received the best rate possible
I truly feel that I received the best rate possible and found the portal and e-sign process very handy. My loan officer was knowledgeable and readily available.
25 February 2021
Unprompted review
Reply from Paddio
Thank you so much for your support, Cindy! Here at Paddio, we always strive to create the best possible experience for our clients! Our online portal is just one of many tools we use to deliver exceptional results, and we are so happy to hear that we were able to leave such a positive impact on you during your time with us. Welcome to the Paddio family, Cindy!
- Shane W., Support Specialist
Very professional and reactive Team!
Very professional and reactive Team!
We recommend 100%!
Christopher, our Loan officer, did an amazing job to get our credit approved, he is very professional, reactive and always ready to help. Outstanding!
24 February 2021
Unprompted review
Reply from Paddio
This is the kind of review we love to see! We pride ourselves on our exceptional service here at Paddio, and it brings us great joy to hear that not only did your loan team meet these expectations, but it sounds like they knocked this one out of the park! I'll make sure to pass this along to Christopher; he will be delighted to see these kind words from you! Enjoy your new home, Jocelyne!
- Shane W., Support Specialist
Paddio was a great company to work…
Paddio was a great company to work with. They were transparent throughout the entire process and answered any questions I had along the way. They made sure I understood each step of the process. The staff and kind and courteous. I would definitely recommend.
13 February 2021
Unprompted review
Reply from Paddio
We're happy to have helped, Tiffany! That's awesome that you understood what was going on the whole time, and that your loan team was professional. Thank you for the recommendation! And thank you for choosing Paddio! May your home bring you happiness in the years ahead. -Jeff C., Support Specialist.
10/10 would recommend
Derian was phenomenal to work with as well as Kathryn. Both of them took their time explaining any questions I had to make sure I understood every step of the process, and I definitely had a lot. Emails were responsed to so quickly and if I asked for a call I got one within minutes usually. Would definitely recommend Paddio to anyone looking to purchase a home.
10 February 2021
Unprompted review
Reply from Paddio
Hi Olivia! Thanks a bunch for the five stars and 10 out of 10! We appreciate you dropping by to leave us this review. Seeing that Derian and Kathryn did such a great job for you confirms that they lived up to our values and made your home-buying experience a good one, as it should be. We're glad they were there for you with helpful explanations, keeping you informed. Congratulations on your new home! May it provide decades of joy for you and your family. -Jeff C., Support Specialist
Deceptive practices
Online processes for documentation and signatures are quite good. Significant issue however in transparency and honesty in quoted rates and terms. First internet "hook" quote 1.98%. Then quoted 2.35% but couldn't lock. Then sent GFE showing escrow about 2 weeks before closing even though I have an 800 credit rating and 20% downpayment. I complained and he came back saying escrow is waived....no mention ever of points or higher rate. Then just 1 week to closing told 2.75% because "rates went up". I twice sent trend graphs for my loan details (15 yr, 20% down) that did NOT show any significant change. All of this within 6 weeks if initial contact mid Dec 2020 thru January 2021. Then came back with a ridiculous set of points I could pay to lower rate. Ultimately I went ahead and closed and they still had another surprise I had to pay taxes due 2021 4 months early (effectively an escrow).
3 February 2021
Unprompted review
Reply from Paddio
Darrell--
I am sorry to read that this was your experience! It sounds like some of these parts of the loan process could have been better communicated, and I apologize for any confusion. I sent your review to a Michael, member of my team, and he has already left you a voicemail to get more details about your experience, as well as go over any questions or additional concerns you may have. Please do not hesitate to contact us here on the Client Advocate at 833-919-1183 or ClientAdvocate@paddio.com. -Jillian J., Client Advocate
I would recommend Paddio to anyone
I would recommend Paddio to anyone interested in buying a house. Our Loan Officer Chris Compton was hands down the best. He made everything in purchasing our house the best. Words can’t describe how dedicated and passionate he was about finding our dream home. He was always available and was in constant contact with us when anything came up or was needed. Again, he was unbelievable and Paddio is hands down a 10/10 company!! Thank you for everything and giving my family their dream home!!
31 January 2021
Unprompted review
Reply from Paddio
Colby, we are so pleased to hear that you had such a great experience with Chris! Chris is an amazing loan officer and has a huge passion to make sure his clients have everything they need to prepare for their new home. Thank you so much for your recommendation, and congratulations on your new home! -Cal G., Support Specialist
If you are a first time home buyer and…
If you are a first time home buyer and shopping for a mortgage, Paddio is a great place to start. They really worked with me and made my dream of buying a home come true. Shelby and Gina were fantastic and their professionalism was outstanding.
31 January 2021
Unprompted review
Reply from Paddio
I am so happy to hear that Shelby and Gina were so great during your home purchase, Gomochachi! Thank you so much for your review and congratulations on your first home! -Cal G., Support Specialist
Paddio is a very good mortgage company
Paddio is a very good mortgage company, they have good loan officer, good loan coordinator and they also recommend you to an awesome real estate agent. My experience with them was a very smooth one, and I’m glad I decided to get my first home with them.
17 January 2021
Unprompted review
Reply from Paddio
That's wonderful to hear! We want you to have a great experience with us from start to finish. Getting you in touch with a real estate agent to fit your needs is just one step in making the process smooth. Thank you for allowing us to help you purchase your new home! - Zeb J., Support Specialist.
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