This is my third purchase from paddle outlet and has always they are top for one of my online stores great communication and super fast delivery at great prices. You couldn't wish for any more
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Company details
- #9 of 21 best companies in Adventure Sports
- #50 of 87 best companies in Outdoor sports shop
Written by the company
We specialise in selling premium paddle sports equipment within the UK and the EU.
Contact info
Unit 2, New Line Industrial Estate, The Sidings, OL13 9RW, Bacup, United Kingdom
- 01202 237306
- info@paddleoutlet.store
- paddleoutlet.store
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Replied to 100% of negative reviews
Typically replies within 24 hours
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Great customer support
Mistake with the web shop meant what I ordered was not available - team reached out and talked me through other options, great service.
Great company to buy from
Great company to buy from, very fair prices, not the fastest delivery but I think this was more to do with the delivery company. Recommended.
Excellent price and service
I needed a manually operated and discrete coloured lifejacket for working close to deep and fast moving waters. After checking Paddle Outlet’s website, I saw exactly what I needed in green colour and it had a considerable discount applied, making it cheaper than anywhere else I could find. Ordering from the website and paying was easy, and delivery very quick. Item was well packaged and arrived in perfect condition.
Great experience from start to finish
Needed a new paddle for wider kayak, website was easy to use with plenty of advice and availability, great seller 👍
Great product and good value
Easy to order and came quickly
Easy to order and came quickly. Kept up to date with emails.
Good delivery
Item was delivered in good time but the packaging was rather excessive. As the item is a gift can’t review the actual item yet..
Purchased inflatable kayak - super fast delivery.
Purchased inflatable kayak which was on offer at very good price with free delivery. Package received within 24 hours of placing order. Very impressed
It arrived in Japan in just 3 days!
I was able to purchase from Japan!
I have the same product (Aquagride Blackfoot 130).
I use it every weekend and it's been 4 years since I ordered it, so I wanted to replace it.
I appreciate the quick response from customer support.
It was international shipping, but they responded quickly to my estimate of the shipping cost.
After paying online, it arrived from GB to JP in just 3 days.
I ordered it on a Monday, and I was able to use it over the weekend.
That’s great!

Reply from Paddle Outlet
Fantastic service
Fantastic service, had a problem ordering, but it was soon sorted by Paddle outlet... Thanks guys!!

Reply from Paddle Outlet
Had a small problem with my new kayak…
Had a small problem with my new kayak but dealt with Conor who was very approachable and keen to help resolve the issue. Always contactable by phone and email and kept me updated whilst sending out a replacement bladder. You can have problems wherever you purchase from but it’s how they respond in sorting the issues out that matters, oh and they were the best price as well so I would highly recommend using this company.

Reply from Paddle Outlet
Great shipping and customer service
I live in the US and the kayak seat I purchased made it here before the kayak from the US arrived. Great service - Impressed!

Reply from Paddle Outlet
Great prices and really quick free…
Great prices and really quick free delivery also able to track item with ease
Best store support I've ever had
Best store support I've ever had, the two persons I have talked to (Conor and Scott) gave always quick response to all my questions. You get what you pay, but at the best price.
Most important thing I learned with this experience, these guys respect the costumer.
Five starts to all the team at paddle outlet.

Reply from Paddle Outlet
Very good response time to any questions, and great in solving situations.
Very helpful service center, quick dispatch and products well received.
Amazing service...
Amazing service the delivery was super fast.. I'm very happy with the
quality of the products..
I will continue to use paddle outlet.. I've already put another order in.

Reply from Paddle Outlet
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