When the four Paw Paw arrived, they were badly bruised and mainly inedible. They had been placed loosely and open in a box with no packaging support, thus, they obviously banged around (against one... See more
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See what reviewers are saying
The fruit and veges were lovely, colourful and fills the gap when feeling peckish, my family really enjoyed it all. The food was healthy, nutritious and so delicious, served my family well through out... See more
Company replied
Terrible, missed order items, no one answers the phone, lady who finally did said she is from the shop which is different, her name is kiran, I’ve been excitedly waiting for the scotch steaks to arriv... See more
Company replied
I have been the fortunate recipient of over 5 of these beautiful baskets in the last few years . Sent by a friend in London who wanted to send me something healthy and interesting. I have had two o... See more
Company details
- Gourmet Grocery Shop
- Corporate gift supplier
- Gift basket shop
- Grocery delivery service
- Grocery Store
- Wine shop
Written by the company
Your Grocery Store & More! Local Produce, Export Quality Meat, Deli, Beer, Wine & Groceries. What makes us different is we don't only have the brands you'd expect in a Supermarket, but we have specialty items (Gluten Free, Organic, Dairy Free, Gourmet, Artisan) that can make the difference to your cooking masterpiece. Add Barista Coffee, Award winning Gelato Ice Cream, Flowers & Gourmet Gift Boxes.... why wouldn't you want to stop in? Did I mention easy free Parking!
Contact info
Corner of Linwood and Blackbridge Roads, Karaka, 2580, Auckland, New Zealand
- +64 9 291 9364
- karaka@kennerley.co.nz
- paddocktopantry.co.nz
Replied to 33% of negative reviews
Typically replies within 24 hours
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Got my order put during cyclone Gabriel…
Got my order put during cyclone Gabriel on Valentine’s Day, above and beyond service
Highly recommend
User friendly website and easy to make online order. Super fast delivery and well presented goods. Highly recommend
Birthday gift
Beautifully packaged boxed red wine ,one bottle from two paddocks central otago and the other from Italy.
Fabulous gift,highly recommend.
Exceptional service
Delivered on time and since ordering from overseas, the gift box was exceptional. Beautifully displayed
A Mandarin had mold on it and…
A Mandarin had mold on it and disappointed with the amount of veges for the price.

Reply from paddocktopantry.co.nz
Product delivered to correct address on…
Product delivered to correct address on the nominated date.
Great service
Great service, fast delivery. The fruit is such good quality! Absolutely love this company and ive been recommending it to everyone
Great all round
Fast delivery, reliable, liked the photo evidence of delivery, good selection and service.
Birthday hamper
Placing the order was nice and easy there are many great gifts on the site. There was an issue with the deliver not any fault of theirs. But the team were great with dealing with my enquiry especially Brittany who helped me.
The hamper was great with amazing quality good inside
you where tru to your word
you where tru to your word. you deliverd excatly what i orderd.and delived when you said you would i wont hesitate to use you again M Wing
Fantastic customer service
Fantastic customer service, Melanie and the team went over and above to get a Hamper delivered to my client in Wiri before their office closed for Christmas. They worked within a very tight turnaround. Very much appreciated!
expensive but good quality
The food was fresh and of a high quality. I do not think this was good value for money though.

Reply from paddocktopantry.co.nz
William Bendall
Our son William and his wife Siobhan and family were thrilled with the basket of fruit, chocs and flowers that you delivered for Christmas. Perfect gift from Mum and Dad in U.K. thank you
Helpful service
Service experience was great as they reached out to me to advise about not being able to send basket on over night courier and offered to box it or refund, I went for the box. When I came down to see the people I had gifted they showed it all to me and was beautifully done.
Very happy with my purchase and my…
Very happy with my purchase and my parcel arrived very quickly. Am very happy
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