When the four Paw Paw arrived, they were badly bruised and mainly inedible. They had been placed loosely and open in a box with no packaging support, thus, they obviously banged around (against one... See more
While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
See what reviewers are saying
The fruit and veges were lovely, colourful and fills the gap when feeling peckish, my family really enjoyed it all. The food was healthy, nutritious and so delicious, served my family well through out... See more
Company replied
Terrible, missed order items, no one answers the phone, lady who finally did said she is from the shop which is different, her name is kiran, I’ve been excitedly waiting for the scotch steaks to arriv... See more
Company replied
I have been the fortunate recipient of over 5 of these beautiful baskets in the last few years . Sent by a friend in London who wanted to send me something healthy and interesting. I have had two o... See more
Company details
- Gourmet Grocery Shop
- Corporate gift supplier
- Gift basket shop
- Grocery delivery service
- Grocery Store
- Wine shop
Written by the company
Your Grocery Store & More! Local Produce, Export Quality Meat, Deli, Beer, Wine & Groceries. What makes us different is we don't only have the brands you'd expect in a Supermarket, but we have specialty items (Gluten Free, Organic, Dairy Free, Gourmet, Artisan) that can make the difference to your cooking masterpiece. Add Barista Coffee, Award winning Gelato Ice Cream, Flowers & Gourmet Gift Boxes.... why wouldn't you want to stop in? Did I mention easy free Parking!
Contact info
Corner of Linwood and Blackbridge Roads, Karaka, 2580, Auckland, New Zealand
- +64 9 291 9364
- karaka@kennerley.co.nz
- paddocktopantry.co.nz
Replied to 33% of negative reviews
Typically replies within 24 hours
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
The service they offer is truly…
The service they offer is truly outstanding. With thanks Paula
Items were of good quality
Items were of good quality. Would like to know if I can exclude certain items in future.

Reply from paddocktopantry.co.nz
Awesome basket Product and service including delivery…
Product and service including delivery seamless and the person who received very impressed and will check you out also I understand and likely use . Well done
Quick to arrive
Quick to arrive. Haven’t tasted it yet. Have to wait till after Christmas!!
Excellent phone manner
Excellent phone manner. Fantastic service. Great product.. great communications. I can strongly recommend paddock to pantry.
Easy website to use and found what I…
Easy website to use and found what I wanted and the amount I wanted to spend. So that was perfect. They were also able to deliver on the same day and that was great!
Easy, fresh and reliable
It was easy to order online and select dates. However the payment system charged me delivery costs even though my order was entitled to free delivery. I would also have preferred a wider selection of chocolates such as Whitakker's minis which come individually wrapped in share packs as these are more suitable for health and safety at work environments.

Reply from paddocktopantry.co.nz
Not fresh
Looked like the box had been packed days before - tomato’s soft, capsicum yuck , carrots with splits down them. Won’t be buying again sorry

Reply from paddocktopantry.co.nz
Easy to order
Easy to order, the basket was beautiful!
When it didn't show up we had great customer service in sorting out.
Would have been 5 stars but unfortunately the courier side let the team down.
Very easy to order website very clear…
Very easy to order website very clear however delivery times were a bit misleading as order wasnt delivered in time for a birthday which was disappointing
I sent this gift to my Son for his…
I sent this gift to my Son for his birthday. Unfortunately due to bad weather the delivery was 5 days late but he loved it!! Thankyou
two 5kg fruit boxes to be…
Arranged for two 5kg fruit boxes to be delivered. They arrived without incident and were well received.
Definately a 5 star rating
Definately a 5 star rating, however, delivery driver left parcel with wrong buisness but when I emailed your company you got back to me quick and got on top of straight away, apologized for the inconvenience. Pretty stoked with purchase and experience. Definately will be ordering through your company again. Thanks.
Awesome!!
They sent out the wrong bottles of wine (ordered white but received red) I found out from the person I bought them for (bday present) 2 days after it was delivered that it wasn’t what I ordered, so I called up straight away and the lady who answered was really nice and fast to fix the issue - the right bottles were delivered the very next day and they even got to keep the bottles of red wine! :)
First time with this company
First time with this company. And man I was so blown away with their gorgeous produce, gifts for my father inlaw. I got a hamper of fresh fruits and snacks for a Fathers day gift for my Father inlaw. I purchased it the night before. They delivered the next day..the timing was PERFECT too. From the beginning to end was a great experience. Definitely won't be the last for sure. HIGHLY RECOMMEND THEM.
Excellent
Excellent. Super friendly staff. Father's day gift basket was beautifully presented :)
Ordered a Fathers Day basket …
Ordered a Fathers Day basket and was very happy with the ease of ordering, the quality of the product and on time delivery
Absolutely fantastic no problem…
Absolutely fantastic no problem ordering and delivery was spot on would definitely use you again
The Trustpilot Experience
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.
Learn more about other kinds of reviews.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.







