Paint & Paper Library Reviews 611

TrustScore 4.5 out of 5

4.5

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Review summary

Created with AI, based on recent reviews

Looking at 146 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the high quality of the paint, noting its rich and creamy consistency, excellent coverage, and beautiful, intense colors that often require only one or two coats. Many appreciate the efficient service and prompt delivery, with items frequently arriving quickly and securely packaged. The packaging itself is often highlighted as beautiful, sometimes including thoughtful additions like a paintbrush with sample pots. However, some customers experienced issues with orders not arriving or being significantly delayed, causing inconvenience. There were also instances where the paint color in the larger tin did not match the tester pot or the online images, leading to dissatisfaction. A few people also noted that the paint required more coats than expected or that the finish was not as durable as desired.

What people talk about most

Product

Customers had positive experiences with product, frequently praising the high quality, rich colors, and... See more

Quality

Reviewers mention positive feedback about quality, with many praising the paints for their rich, refined... See more

Delivery service

People report positive experiences with delivery service, often highlighting quick and speedy delivery, with... See more

Order

Customers consistently note ambiguous experiences with order. Many reviewers found the ordering process on... See more

Service

Clients share positive opinions on service, consistently highlighting excellent service, quality, and speedy... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Since I tried Paint and Paper Library paints in one of my room, I just do not wish to use any other brand. The decorators love the paint too due to its low VOC and due to owning an older home, I n... See more

Company replied

Rated 5 out of 5 stars

My only issue is the waste - time, lids, paint , packaging and postage. It would be far more environmentally friendly if we had the option of paper samples, as Crown paints have now perfected - they u... See more

Company replied

Rated 5 out of 5 stars

This is the third time I have bought paint from Paint and Paper Library and I have never been disappointed. There is no question this it is pricey, but you definitely get what you pay for. The densit... See more

Company replied

Rated 5 out of 5 stars

Easy to order, tester pots came quickly and were packaged well with a little brush. No postage fees which was really helpful as we had to order another different tester a few days later. Paint seems v... See more

Company replied


Company details

  1. #19 of 32 best companies in Paint Manufacturer

Written by the company

We offer a refined palette of 180 unique paint colours in five superlative finishes, all of which are manufactured to exceptionally high standards in the UK.


Contact info

4.5

Excellent

TrustScore 4.5 out of 5

611 reviews

5-star
4-star
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1-star

Asks customers to review

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Rated 5 out of 5 stars

P&P paint is incredible

P&P paint is incredible. Having bought from them several times, the quality is top notch and they always provide excellent service, with speedy delivery. Very helpful with any queries.

8 February 2026
Rated 5 out of 5 stars

Ordered a catalogue very quick to…

Ordered a catalogue very quick to recieve it

4 September 2025
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Reply from Paint & Paper Library

Dear Stephen,

Thank you for taking the time to leave such a lovely review! We really do appreciate your comments, it is always so lovely to hear such positive feedback and we are delighted you are pleased with our fast delivery service for the Colour Card.

Thank you again for sharing your feedback with us.

The Paint and Paper Library Team

Rated 5 out of 5 stars

very pleased with the colour charts it…

very pleased with the colour charts it is so difficult to choose a colour they are all so nice

30 January 2026
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Reply from Paint & Paper Library

Dear Ursula,

Thank you for taking the time to leave such a lovely review! We really do appreciate your comments, it is always so lovely to hear such positive feedback and we are delighted you are pleased with the high quality of Little Greene's Colour Card offering.

Thank you again for sharing your feedback with us and we hope you find your perfect colour!

The Little Greene Team

Rated 5 out of 5 stars

Colour chart received in days …

Colour chart received in days of requesting.

26 January 2026
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Reply from Paint & Paper Library

Dear Leigh,

Thank you for taking the time to leave such a lovely review! We really do appreciate your comments, it is always so lovely to hear such positive feedback and we are delighted you are pleased with the fast delivery service for our Colour Cards.

Thank you again for sharing your feedback with us.

The Paint and Paper Library Team

Rated 5 out of 5 stars

Great product

Great product, the paint colours are so beautiful and the paint lands so well. Have already bought another colour for another room - thank you!

15 December 2025
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Reply from Paint & Paper Library

Dear Renee,

Thank you very much for leaving such a lovely review. We are so grateful that you took the time to tell us about your experience of using Little Greene, and we’re delighted that it was such a positive one! It’s always wonderful for us to hear that our customers love our range of paints in our fabulous colours.

Thank you again for sharing your feedback with us.

The Little Greene Team
The Paint and Paper Library Team

Rated 5 out of 5 stars

Exceptional

Speedily delivered. Exceptional quality paint, beautifully packaged, with complimentary paint brush.

26 January 2026
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Reply from Paint & Paper Library

Dear Valerie,

Thank you for taking the time to leave such a lovely review! We really do appreciate your comments, it is always so lovely to hear such positive feedback and we are delighted you are pleased with the high quality of Paint and Paper Library's Sample Pot offering with complimentary gifts as well as our fast delivery service.

Thank you again for sharing your feedback with us.

The Paint and Paper Library Team

Rated 5 out of 5 stars

Super speedy service

Super speedy service, packaged really well and the surprise addition of the paint brush was very welcome!

25 January 2026
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Reply from Paint & Paper Library

Dear Katrina,

Thank you for taking the time to leave such a lovely review! We really do appreciate your comments, it is always so lovely to hear such positive feedback and we are delighted you are pleased with the high quality of Paint and Paper Library's Sample Pot offering with complimentary gifts.

Thank you again for sharing your feedback with us.

The Paint and Paper Library Team

Rated 4 out of 5 stars

Prompt service and swatches available…

Prompt service and swatches available to help you choose the right paper. However, felt they were expensive in comparison to other companies but cannot fault their customer service.

27 October 2025
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Reply from Paint & Paper Library

Dear Helen,

Thank you for taking the time to leave such a lovely review! We really do appreciate your comments, it is always so lovely to hear such positive feedback and we are delighted you are pleased with the high standard of Customer Service we strive to deliver.

We do not charge for wallpaper samples and so we hope that you continue to enjoy using our products.

Thank you again for sharing your feedback with us.

The Paint and Paper Library Team

Rated 5 out of 5 stars

The perfect colour

Super fast delivery, paintbrush included with my sample. Gorgeous colour. Very happy!

22 January 2026
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Reply from Paint & Paper Library

Dear Tam,

Thank you for taking the time to leave such a lovely review! We really do appreciate your comments, it is always so lovely to hear such positive feedback and we are delighted you are pleased with the high quality of Paint and Paper Library's Sample Pot offering with complimentary gifts.

Thank you again for sharing your feedback with us.

The Paint and Paper Library Team

Rated 5 out of 5 stars

Excellent service

Excellent service , not to mention exceptional paint !

21 January 2026
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Reply from Paint & Paper Library

Dear Clare,

Thank you for taking the time to leave such a lovely review! We really do appreciate your comments, it is always so lovely to hear such positive feedback and we are delighted you are pleased with the high quality of Paint and Paper Library paint as well as our fast delivery service.

Thank you again for sharing your feedback with us.

The Paint and Paper Library Team

Rated 5 out of 5 stars

Swift delivery

Swift delivery, great paint.

21 January 2026
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Reply from Paint & Paper Library

Dear Matthew,

Thank you for taking the time to leave such a lovely review! We really do appreciate your comments, it is always so lovely to hear such positive feedback and we are delighted you are pleased with the high quality of Paint and Paper Library paint as well as our fast delivery service.

Thank you again for sharing your feedback with us.

The Paint and Paper Library Team

Rated 5 out of 5 stars

Scarlet ‘n’ rust - perfect!

We’ve been delighted with the colour and quality of our Scarlet n’ Rust paint. It looks fantastic in our living space and only needed two coats to look beautifully even. Delivery was quick and service easy to use.

18 January 2026
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Reply from Paint & Paper Library

Dear Peter,

Thank you very much for leaving such a lovely review. We are so grateful that you took the time to tell us about your experience of using Paint and Paper Library, and we’re delighted that it was such a positive one and you found your perfect colour! It’s always wonderful for us to hear that our customers love our range of paint colours as much as we do.

Thank you again for sharing your feedback with us.

The Paint and Paper Library Team

Rated 5 out of 5 stars

Free colour card

Free colour card. As advertised, came quickly. Can recommend.

7 December 2025
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Reply from Paint & Paper Library

Dear Tora,

Thank you for taking the time to leave such a lovely review! We really do appreciate your comments, it is always so lovely to hear such positive feedback and we are delighted you are pleased with the high quality of Paint and Paper Library's Colour Card offering and fast delivery service.

Thank you again for sharing your feedback with us.

The Paint and Paper Library Team

Rated 1 out of 5 stars

Colour doesn’t match tester pot

Very disappointing that the colour in the 5L tin doesn’t match the tester pot, even after 2 coats. Disappointing that the tin arrived damaged and leaking (although discount given as a result of complaint - or could have returned and had a new tin sent out).

6 January 2026
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Reply from Paint & Paper Library

Dear Chris,

Thank you for taking the time to leave this review. I am very sorry to hear you are disappointed with Paint and Paper Library's colour Stone II.

As this should exactly match the Sample Pot, we would very much like the opportunity to help further so please email us on mail@paintandpaperlibrary.com and we can help rectify this as quickly as possible for you.

Thank you again for sharing your feedback with us.

The Paint and Paper Library Team

Rated 5 out of 5 stars

The samples came very quickly a lot of…

The samples came very quickly a lot of excellent colours to choose from and variations of shades for each of the paint colours and different finishes will definitely try it when doing my living room and dining room in a few weeks time

11 January 2026
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Reply from Paint & Paper Library

Dear Graham,

Thank you for taking the time to leave such a lovely review! We really do appreciate your comments, it is always so lovely to hear such positive feedback and we are delighted you are pleased with the high quality of Paint and Paper Library's Colour Card offering as well as our fast delivery service.

Thank you again for sharing your feedback with us.

The Paint and Paper Library Team

Rated 5 out of 5 stars

Excellent service

10 January 2026
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Reply from Paint & Paper Library

Dear Gillian,

Thank you for taking the time to leave such a lovely review! We really do appreciate your comments, it is always so lovely to hear such positive feedback and we are delighted you are pleased with our fast delivery service.

Thank you again for sharing your feedback with us.

The Paint and Paper Library Team

Rated 1 out of 5 stars

The sample I ordered was never…

The sample I ordered was never delivered!

7 January 2026
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Reply from Paint & Paper Library

Dera Vicki,

Thank you for taking the time to leave this review and I am very sorry to hear you have not received your requested Wallpaper Sample.

I regret we are currently out-of-stock of this wallpaper sample however I have arranged for this to be sent when back in stock.

My apologies for the inconvenience this has caused and thank you again for sharing your feedback with us.

The Paint and Paper Library Team

Rated 5 out of 5 stars

Quality paints and refined colours.

Quality paints and refined colours.

6 January 2026
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Reply from Paint & Paper Library

Dear Annika,

Thank you very much for leaving such a lovely review. We are so grateful that you took the time to tell us about your experience of using Paint and Paper Library, and we’re delighted that it was such a positive one! It’s always wonderful for us to hear that our customers love our range of paints in our fabulous bespoke colours.

Thank you again for sharing your feedback with us.

The Paint and Paper Library Team

Rated 5 out of 5 stars

Stunning colour choices with such…

Stunning colour choices with such beautiful depth in colour. I can’t wait to start our projects!

5 January 2026
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Reply from Paint & Paper Library

Dear Emma,

Thank you very much for leaving such a lovely review. We are so grateful that you took the time to tell us about your experience of using Paint and Paper Library, and we’re delighted that it was such a positive one! It’s always wonderful for us to hear that our customers love our range of paint colours as much as we do.

Thank you again for sharing your feedback with us.

The Paint and Paper Library Team

Rated 5 out of 5 stars

Excellent paint

Fast delivery, great service, excellent paint.

3 January 2026
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Reply from Paint & Paper Library

Dear Lee,

Thank you for taking the time to leave such a lovely review! We really do appreciate your comments, it is always so lovely to hear such positive feedback and we are delighted you are pleased with the high quality of Little Greene paint as well as our fast delivery service.

Thank you again for sharing your feedback with us.

The Little Greene Team

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