Delta Force Paintball Reviews 

1,134
•
TrustScore 4.5 out of 5

4.4

While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

Review summary

Created with AI, based on recent reviews

Considering 62 reviews, reviewers overwhelmingly had a great experience with this company. People frequently describe the staff as extremely friendly, helpful, and energetic, making daily visits remarkably fun and engaging for all participants involved. Visitors also warmly appreciate the well-organized games, clean equipment, and smooth overall coordination provided consistently by the dedicated team. However, some people mentioned that the cost of extra paintballs can get quite expensive unexpectedly, making it difficult to stick to a reasonable budget. A few other people also felt that customer support was completely unresponsive when they attempted to resolve billing mistakes or address serious issues.

What people talk about most

Staff

Users describe positive interactions with staff, frequently highlighting that team members are exceptionally... See more

Service

Customers consistently note ambiguous experiences with service, as many reviewers highlight a well-organised,... See more

Product

People report ambiguous experiences with product, noting that while the games, gear, and themes were fun and... See more

Price

Reviewers express strong dissatisfaction and disappointment regarding price, noting that it is not a cheap... See more

Customer service

Reviewers highlight ambiguous aspects of customer service, with some consumers praising amazing cooperation,... See more

Reviews shaping this summary

Rated 4 out of 5 stars

I visited to mark my son's 10th birthday, and when making the reservation, they inquired if it was for a birthday event. We spent approximately £700 for 14 attendees. While we had an enjoyable time, t... See more

Rated 5 out of 5 stars

It was brilliant. Affordable even the upgrades depending on individual preferences. All the gear from guns and protective clothing was of good quality and clean. The venue was easy to access and drive... See more

Rated 5 out of 5 stars

Excellent customer service! I emailed them asking if they would help out with a charity fundraiser and they helped out straight away , without hesitation! Hugely appreciated- Thank you again!


Company details

  1. Paintball Shop

Information provided by various external sources

Over half a million paintball players choose us each year to host the ultimate paintball experience as our award-winning venues are conveniently located throughout the UK and operate all year round. On arrival you can expect a friendly welcome from our dedicated team before setting up in our military themed basecamp and preparing yourself for a full-day battle. Delta Force Paintball provides players aged 8 years and up with top-of-the-range paintball gear to ensure you are protected and look the part as you take to our themed mission scenarios and prove yourself as a hero on the battlefield alongside friends and family. With committed and knowledgeable staff members, your paintballing day with us is guaranteed to run smoothly from the first paintball fired to the last, whether you’re celebrating a birthday, planning a stag or hen party or arranging a corporate teambuilding event. At Delta Force Paintball we are fully dedicated to providing you with the highest standards of safety, value for money and paintballing fun!


Contact info

4.4

Excellent

TrustScore 4.5 out of 5

1k reviews

5-star
4-star
3-star
2-star
1-star

No recent history of asking for reviews

This company hasn't invited customers recently, so reviews may not be representative

Hasn’t replied to negative reviews

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

4.4

All reviews

(1,134)

61 reviews in the last 12 months

Write a review
Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Excellent customer service!

Excellent customer service!
I emailed them asking if they would help out with a charity fundraiser and they helped out straight away , without hesitation! Hugely appreciated- Thank you again!

26 February 2026
Unprompted review
Rated 1 out of 5 stars

Won’t go back

We were a group of 7 first timers, including 5 children aged 11-16 and were provided the standard gun and safety gear. We were pitted against experienced adults with advanced “assault rifles”, “grenades” and who appeared to have unlimited ammunition. Furthermore, the opposing adults would continue to shoot our players after they had raised their hands to confirm they had been killed. And the adult team appeared less than honest about being shot on the rare occasions they actually were. It seemed very much to be a “pay to win” experience. It was a total mismatch. Our players were little more than target practice for the more experienced team. And on top of that the cost of additional ammunition is prohibitively expensive.

If anyone is booking a party for kids, I’d suggest making sure you have a group of 20-25 people so you can arrange teams of roughly equal skill to avoid the experience we had.

16 February 2026
Unprompted review
Rated 5 out of 5 stars

A huge thank you to Delta Force…

A huge thank you to Delta Force Paintball for generously donating paintball vouchers to support our charity.

These fantastic vouchers will help us raise vital funds to support our community outreach work using the power of sport. We are incredibly grateful for their support, it helps us continue making a positive difference across Gloucestershire.

16 February 2026
Unprompted review
Rated 2 out of 5 stars

Equipment below safety standards

Attended Glasgow Delta Force today. Equipment below safety standards, clearly damaged and unfit for purpose. Staff member said they were going to be chucked out due to damage, but then backtracked stating it was safe for my son to use. Instruster let off pyrotechnics next to 2 children and the female toilets are an absolute disgrace. Blood all over the floor and used sanitary products everywhere. Massive infection risk and utterly disgusting. No hot water and soap was mouldy. Avoid!

8 February 2026
Unprompted review
Rated 2 out of 5 stars

Young Gunz 300 package not offered

The Young Gunz 300 package as advertised on the web site and discussed over the booking line for kids party was not offered/allowed at Upminster.
Instead next up level 500/700 packages were the only options.( not to mention the load shouting from staff- we will give you 50 ball for free if you give us 5 star review!)

On the actual games kids were mixed with adults, contradicting the company's clear statement on our booking: "Typically, children and adult groups are separated"

1 February 2026
Unprompted review
Rated 5 out of 5 stars

5 stars

I work for a charity and they were super responsive and helpful with my query and hugely generous. Would recommend to all.

21 January 2026
Unprompted review
Rated 4 out of 5 stars

I visited to mark my son's 10th…

I visited to mark my son's 10th birthday, and when making the reservation, they inquired if it was for a birthday event. We spent approximately £700 for 14 attendees. While we had an enjoyable time, there was no acknowledgment of the birthday, no special touches like a Happy Birthday, which was disappointing. For that price, the experience wasn't worth it. I'd think twice before spending that amount again. Be cautious of unexpected charges when approached on the high street!

18 January 2026
Unprompted review
Rated 1 out of 5 stars

What a joke of a company

What a joke of a company. Never use them. My son’s party was the 15th November. 55 children. 2 members of staff looking after them. Games cut short, games rushed, queues to reload guns in areas. 2 minute warnings to the end of games not even taking 2 minutes. even games where some children missed an entire game in the final area because guns were still being loaded and I was helping load guns!!!

Email complaint made on the 15th. Now the 17th December and still no direct contact made to me about my complaint. I have phoned 5 times, emailed 4. Google review made last week responded to within 4 hours (amazing what can happen to a public facing review!!!!!) but now a week since that response and stil nothing.

Awful experience, No complaints procedure. No ability to escalate anything. No empathy. Even asked me ‘if you could just give us time to investigate’ after already 3 weeks. I’m not even exaggerating!!!!

Ovoid like your life depends on it.

15 November 2025
Unprompted review
Rated 2 out of 5 stars

went to celebrate my sons 10Th…

went to celebrate my sons 10Th birthday…
went to celebrate my sons 10Th birthday party ,was asked if it was for a birthday celebration when booking , The total cost of day around £700 for 14 people 
No celebration, 
No Happy Birthday , 
fun but worth the money , definitely not ,
would i pay again No Way 😠 ,
beware getting stopped in your high street and being conned about hidden costs!!!

13 December 2025
Unprompted review
Rated 5 out of 5 stars

This is a brilliant day out for a group…

This is a brilliant day out for a group of people. The staff are excellent and enthusiastic about giving the players a good day. The games are well set up and are fun, apart from when I got shot in the butt! I would highly recommend, thanks!

30 November 2025
Unprompted review
Rated 1 out of 5 stars

Awful service - Booked it as an offer for my 10 year old.

Booked it as an offer, thinking all is included, sales person was so eager to sell not much information was provided (My fault). The amount of money spend for such an awful experience. It wasn't suitable for kids, even though I asked and booked it as so. On arrival they said that there were many mixed groups of adults and grown kids who would be playing with us, decided to join the kids just in case, and I am so glad I did the guns to heavy and did not shoot straight. Because everyone was covered it was difficult to distinguish children and therefore my son was shot multiple times and was in so much pain, finished the first game and decided to leave and not do the other 2 games left. Wrote to the company but customer service has been awful and no one got back to me. This review is for those parents thinking to send their kids, please be specific with your questions and do not let your kids go before 12+, also ask for prices on bullets before you get there, you need a lot and that is were they make more money.
The one star is for the staff on the ground who took health and safety so serious and was super friendly.

8 November 2025
Unprompted review
Rated 5 out of 5 stars

miniball experience

Booked a miniball experience for my sons birthday, it was enjoyed by all and we had two lovely ladies assisting them throughout. The Kids loved the adventures.

9 November 2025
Unprompted review

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look