paintmypooch.com Reviews 48

TrustScore 4.5 out of 5

4.6

While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

See what reviewers are saying

Rated 5 out of 5 stars

'Paint My Pooch', delivered a high quality product with the delivery of a water-colour print of our fur baby Tilly. The print captured not just her likeliness but her sweet spirit and gentle expre... See more

Rated 5 out of 5 stars

Paint My Pooch created the most perfect portrait to honour my sweet Cookie. When my iPhone died, I lost so many of my favourite photos. They didn’t have the best material to work with, but they still... See more

Rated 5 out of 5 stars

I received my beautiful picture from "paint my pooch" after Simba my beautiful kitty passed. I supplied a photo and the finishing touches added made the picture unique to his personality. The quality... See more

Rated 5 out of 5 stars

I received my framed picture of my beloved Holly who crossed over the rainbow bridge, it was perfect the artists were very helpful in making it perfect, changing the background colour to suit the ph... See more

4.6

Excellent

TrustScore 4.5 out of 5

48 reviews

5-star
4-star
3-star
2-star
1-star

No history of asking for reviews

This company hasn't invited their customers, so reviews may not be representative

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 1 out of 5 stars

Absolutely horrible

Avoid this company. I am still waiting to receive an order from Dec 5th, 2024. They have been sending bogus tracking numbers and lying to me about where my package is. Since requesting a FULL refund they have gone radio silent. This feels like a side hustle by a bunch of 10 year olds who have no idea on customer service and professionism. They are either extremely incompentent or fraudulent.

23 January 2025
Unprompted review
Rated 5 out of 5 stars

Very happy with my portrait

Very happy with my portrait. Purchased as a Christmas gift and the team were very accommodating with my requests. Thank you again!

18 December 2024
Unprompted review
Rated 5 out of 5 stars

love it

love it, bought a pet phone case for my mom and received it in less than a week. Not sure what the other commentors are complaining about!

29 April 2024
Unprompted review
Rated 1 out of 5 stars

C- , not impressed.

Ordered two pictures, 11th December, one turned up in time for Christmas the other is, well I don’t know.
Emailed time and time again and noticed the .com is actually .com.au!! Australia??
No word from them for over a week now, no product, no one answering emails. Taken my money and not sent the picture.

9 January 2024
Unprompted review
Rated 1 out of 5 stars

Disappointing experience - Do not recommend

Very disappointed with my purchase, really dislike the effect, £55 for basically a print of my photograph with painted edge effect. Customer service very poor, I had paid extra for a proof copy, advised that I was unhappy with the effect to be advised that I would have to pay £24 for the already supplied email print. That I don't like. And if I wanted to supply a new picture, that would be an additional cost to create a new print. What's the point of the proof then? Feel like I could have created a better option myself using a digital print company like snapfish. Would not recommend.

19 December 2023
Unprompted review

Is this your company?

Claim your profile to access Trustpilot’s free business tools and connect with customers.

Get free account

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.

Learn more about other kinds of reviews.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look