Pakatak Ltd Reviews 

The item arrived in very short time and when I emailed about a perceived issue with the battery compartment I received a very quick reply from Alan who explained it just needed a little more force to open it. He also dealt with a query over the SD card.

Ordered 1100 on Monday 7 August 2023.
Received via Royal Mail 1300 Tuesday 8 August 2023

Could not get better service.

I made a mistake on my order, this was immediately rectified by Alan at the company, who, may I say, displayed excellent customer service which is sadly lacking in this country, wholly recommend this company.

I called 3 times and left messages also tried to wattsapp them no reply at all.
I looked at the reviews first and all 5 stars so why did nobody reply? maybe if they see this review they might start to reply to people but I am not holding my breath!!
Why bother including your contact number if you don't reply?
You can imagine what tech support would be like.
So i shall spend my £500 plus somewhere else.
Very unprofessional.

Alan is super prompt to offer any help in set up and the product works like a dream

fast in reply and accurit in time and support

I've used Pakatak several times before. Always excellent service, quick response to emails, fast delivery, quality goods, will use again.

Prompt service - tracker is exactly as described and sold to me. Would recommend.

Friendly & helpful as always. Always happy to help. Good quality product with prompt delivery.

Good communication and very speedy service

The cover came with a small metal bar. When trying insert the bar the plastic fitting broke.

It was not possible to fit the bar, the existing bar had to be bent to remove. A complete waste of £12.00

Easy and clear website. I found all the relevant information needed with which to make an informed choice of camera. Prompt response from the company with offers of assistance if required.

They had exactly what I wanted and it was readily available at a good price. Delivery was quick and customer service 1st class. I needed a copy of instructions and was emailed them straightaway.

Excellent seller quick dispatch as described thanks

Quick delivery of a complete replacement back plate. I now have a complete camera as good as new for £12.

Being able to contact Alan at Pakatak straight away and the great instructions he includes with the camera

Great service and quick delivery. Would definitely use again

Excellent service, good value product, timely delivery.

I have recently purchased an Acorn trail camera and can absolutely highly recommend Alan and the team.
First the camera review

My Ltl Acorn camera is absolutely fantastic,
The set up instructions are written by Alan and are the type of instructions we all want but never get! Clear, concise, written in plain non jargon English, that made the set up so easy!

The images at night are in colour and so clear!

If you are looking for a wildlife camera that will not disappoint, this is the one for you!

Second customer service
I would 100% recommend a purchase from this company.

Communication from day of order was superb, confirmation order was immediate followed by a dispatch confirmation.
Delivery was the next working day and the camera was securely packaged.

I had a small issue with my camera (not the equipment's fault, it was due to the extreme freezing temperature's outside) and contacted Alan to get advice. The responses to each of my messages was within minutes, Alan was was so patient and extremely helpful. He suggested a list of tests I could do to try and pin point and resolve the problem and was always available to talk through any issues. (If he got fed up of my continual questions he never showed it!! )

All in all I am delighted with the product and the service thank you Pakatak!