Pakatak Ltd Reviews 

609
TrustScore 4.5 out of 5

4.7

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Review summary

Created with AI, based on recent reviews

Considering 46 reviews, reviewers overwhelmingly had a great experience with this company. Customers frequently praise the incredibly helpful staff and the outstanding service provided when purchasing and setting up items. Many people note that the compact cameras deliver very clear picture quality during both daytime and nighttime conditions. Clients also emphasize their long-term loyalty, mentioning they have relied on these dependable devices across multiple purchases over the years. Shoppers consistently appreciate the trustworthy nature of the supplier, making it a preferred choice for various specialized camera needs. Buyers find the equipment easy to install and operate, ensuring a smooth and satisfying experience overall.

What people talk about most

Product

People report positive experiences with product, expressing great satisfaction with the items received.... See more

Service

Customers had positive experiences with service, describing interactions as brilliant, helpful, and... See more

Staff

Clients share positive opinions on staff and find the team extremely supportive when asking questions.... See more

Reviews shaping this summary

Rated 5 out of 5 stars

I am really pleased with my wireless security camera for my car. I have a Dash cam but this is discreet and provides additional security. Alan from Pakatak was so helpful in guiding me in setting it u... See more

Rated 5 out of 5 stars

I've dealt with Pakatak a number of times and have always been very happy with them. Very good products and excellent service. Any questions I've had have been quickly and expertly dealt with by Alan.... See more

Rated 5 out of 5 stars

Phone to asked for advice about which camera to buy. Result: the cheaper of two quoted options - very pleasing. Have used Pakatak cameras for several years. There is a real voice on the end of thei... See more

Rated 5 out of 5 stars

Beautiful watering can. Well made, easy to carry and use even for sort person I m 5ft 2! Arrived with in few days of ordering, was well wrapped Arrived in perfect shape! Was delivered with care.


Company details

  1. #30 of 41 best companies in Photography shop

Information provided by various external sources

Selling the best covert surveillance products online since 2001.


Contact info

4.7

Excellent

TrustScore 4.5 out of 5

609 reviews

5-star
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1-star

Asks customers to review

This company invites their customers to review, whether positive or negative

Replied to 25% of negative reviews

Typically replies within 24 hours

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

4.7

All reviews

(609)

46 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Excellent customer service

We purchased a trail camera from Patatak and the item was quickly despatched and received. We had an issue with the camera after using for twenty one months. The guarantee was for two years and Patatak resolved the issue and I can confirm their customer service is excellent.

10 November 2022
Unprompted review
Rated 5 out of 5 stars

Customer service as it should be....!!

We purchased a trail cam from Pakatak which unfortunatley proved a bit 'glitchy'. Contacted them straight away and Alan (the owner) was brilliant. We agreed i'd return it and he'd test it. He did exactly as he promised and refunded in full.

28 October 2022
Rated 5 out of 5 stars

Excellent products and aftercare

I would have no hesitation in recommending Pakatak and quite regularly do. We use Pakatak for all our technical asset needs. Quality and service is absolutely top notch. I would not go anywhere else.

1 September 2022
Rated 1 out of 5 stars

The camera won't connect to my phone…

The camera won't connect to my phone now, it did the first time but not since, I've tried contacting the company for help, but to date have not had a reply, to my phone call, email or twitter, so it's going back.

25 September 2022
Pakatak Ltd logo

Reply from Pakatak Ltd

Hello Geoff, sorry to hear about the problem. I reply to all emails personally and have not received one from yourself unfortunately. I replied to your Twitter message yesterday afternoon. I am on the website live chat all day so please feel free to jump on and I can try to help you resolve the issue. Unfortunately I receive many phone calls/messages (I work alone) and it does sometimes take me a long time to get through them all!

Rated 5 out of 5 stars

Trail Camera Repairs

Excellent service. Alan repaired 2 trail cameras for a very reasonable price. I will definitely continue to use his services. Thanks Alan.

10 September 2022
Rated 5 out of 5 stars

Excellent customer service

Excellent customer service. I particularly liked receiving the instructions for the wildlife camera I bought attached to the purchase confirmation email - a very nice touch.

22 August 2022

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