This is my second book with Palmetto, and the second experience mirrored the first—exceptional support offered in all dimensions. Everything was done well and undertaken in a timely way. Quality and r... See more
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Palmetto Publishing is an independent self-publishing house in South Carolina, we at Palmetto Publishing believe that every person has a story to tell. We are passionate about giving authors the opportunity to share those stories with the world, providing them with an incomparable publishing experience.
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A+ for Communication. I was kept in the loop continuously. Palmetto has a wonderful team of caring and very efficient professionals. I am so happy I chose to publish my book with Palmetto. I was in the driver's seat the entire way. Palmetto took care of my numerous edits and changes along the way, and they brought my book to life. The final copy is exactly how I envisioned it to be.

Reply from Palmetto Publishing
They are professional and accommodating… Nick and Sophia were amazing

Reply from Palmetto Publishing
I am so thankful that I chose Palmetto Publishing to publish my memoir book. From start to finish they were there for me throughout the process. Danyel helped me choose the package that was right for me, and Natalie, as my project manager, was awesome. She responded to my emails immediately, helped me with format, answered all questions completely, and gave me support. I highly recommend Palmetto Publishing.

Reply from Palmetto Publishing
Excellent customer service and they are very clear about what to expect. I highly recommend them.

Reply from Palmetto Publishing
It takes a village to take a book from one’s mind to a book which adds another dimension to the ideas and purpose of the writer. From the beginning, I felt like every person I dealt with at Palmetto Publishing was on my personal team to make my experience a heartfelt success. Thanks to everyone who.

Reply from Palmetto Publishing
The company is always ready to answer any questions and provide help when needed. The process was explained in a simple manner and I was able to make any adjustments easily.

Reply from Palmetto Publishing
The customer service was excellent and the final product met my expectations.

Reply from Palmetto Publishing
After writing my manuscript, I didn't know where to begin. Palmetto Publishing helped me through every step. They kept all of their promises, stayed in touch, were readily accessible and easy to communicate with. Everyone was meticulous and professional. My team cared as much as I did that everything was right. I can't imagine using anyone else. Even after publication I feel I can still seek thier advice. Should I write another book I will be going to Palmetto Publishing. Simply can't say enough about how well everything went and how excellent they are.

Reply from Palmetto Publishing
To Palmetto Publishing, I offer my sincere thanks. Their steadfast presence, discerning eye, and tireless commitment breathed life into my book (Escape from Bakwas) and carried it gracefully into publication.

Reply from Palmetto Publishing
Palmetto worked with me one on one to ensure that my first book would reflect my vision. The staff were easy to work and helpful when I asked questions. Shoutouts to Nick and Oliva for helping me through the process. I am hopeful to work with these two again in the future.

Reply from Palmetto Publishing
Kaitlyn Neese and Sophia Bush were extremely professional and helpful through the process to publish my book.

Reply from Palmetto Publishing
Very helpful! They helped me navigate everything with ease. I am very happy with my experience publishing my first children's book. The process was very professional and in a timely manner.

Reply from Palmetto Publishing
They were excellent walking me through my first publishing.

Reply from Palmetto Publishing
Everyone I have talked with has been extremely helpful & pleasant. Anna & Danielle. Special thanks to Anna for her patience.

Reply from Palmetto Publishing
Palmetto Publishing is an AMAZING company that I highly recommend to anyone pursuing their dream of writing! I just completed publishing my first children’s book, and they guided and encouraged me every step of the way. Their consistent communication and availability exceeded my expectations. I cannot wait to continue my writing journey with PP by my side!

Reply from Palmetto Publishing
Palmetto is amazing!! I have published two books with them so far. They are professional and reasonably priced.
Everyone is so kind and if you are just starting out, they will help navigate you through every step.
I get my royalties on time and anytime I need a breakdown from them they are happy to share them with me. Palmetto is honest and open every step of the way. I am so glad I found them!!
I gave them four starts because let’s face it, no one is perfect. But Palmetto is close!

Reply from Palmetto Publishing
If I could give zero stars, I would.
I paid nearly $4,000 to this company based on what was promised, and what I received did not match those promises. That alone is unacceptable.
From the beginning, I clearly explained in detail the services I needed. I trusted that this would be handled professionally, but that did not happen. I was later told that their editing does not include organizing the book, structuring pages, or putting the content in proper order, and that only minimal editing would be done. That is not what was communicated to me upfront.
When I requested a refund, communication became frustrating. My emails were responded to only once, while the rest went unanswered. Instead, there were repeated attempts to push communication to phone calls rather than responding in writing, which avoids clear documentation.
I was in contact with individuals identifying themselves as Ally, Lilly, and Abby as part of the team. Despite this, there was no consistent follow-through or resolution. In particular, Lilly confirmed limitations of the service after the fact that directly contradicted what I was led to believe.
This entire experience has felt misleading and extremely unprofessional, especially considering the amount of money involved.
I would strongly urge anyone considering this company to take a step back and do their research before moving forward. Do not rush into any agreement.
I’m sharing this so others don’t go through what I did.
- Afraid to contact another company to help me with edit service. 💯 afraid that I'm going to get the sane experience.
Patricia G. - I really loved the girls then this...So frustrated 😠 😡

Reply from Palmetto Publishing
My experience with the company is always pleasant. They are always willing to go the extra mile to provide good service.

Reply from Palmetto Publishing
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