We sought out mediation after our marriage came to an end. Our divorce has lasted around 2 years and been tough on the kids and all family members. We had our separate consultations with... See more
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I dealt with Pam to make arrangements for the mediation. Very helpful, friendly, knowledgeable and great communication. Pam tried to find a solution as quickly as possible, and the cost was lower co... See more
I had thought Pam was great during the mediation sessions, really fair, professional, understanding. But when writing up the parenting plan a key part for me has been missed despite discus... See more
Company replied
The new byword for professionlism, integrity and excellence in service delivery Pam Hatfield Associates. If you are wondering or are in anyway sceptical whether to go down this the mediation route, th... See more
Company details
Written by the company
Mediation is a flexible process conducted confidentially with an impartial mediator actively assisting clients working towards a negotiated agreement. Our mediators are specialists and respected for their sound experience and expert knowledge in the relevant areas of law.
Contact info
Pantiles Chambers, 85 High Street, TN1 1XP, Tunbridge Wells, United Kingdom
- 0800 488 0840 or 0800 488 0850
- pamela.hatfield@gmail.com
- pamhatfieldassociates.com
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The new byword for professionlism
The new byword for professionlism, integrity and excellence in service delivery Pam Hatfield Associates. If you are wondering or are in anyway sceptical whether to go down this the mediation route, then look no further. This lady delivers top-drawer guidance, advice and service
Excellent service - family crisis finally over
We sought out mediation after our marriage came to an end.
Our divorce has lasted around 2 years and been tough on the kids and all family members.
We had our separate consultations with Pam initially then 2 joint meetings.
She helped us sort out separation and also helped to write up all legal documents.
The entire process was carried out professionally, efficiently but also done with empathy.
Perfect experience- highly recommend
Great experience! Thank you Pam
I was very happy with the service and would recommend Medication Consultants to anyone going through the similar situation.Pam was so patience and professional which made the whole process so easy.
Fantastic Service
I dealt with Pam to make arrangements for the mediation. Very helpful, friendly, knowledgeable and great communication. Pam tried to find a solution as quickly as possible, and the cost was lower compared to going through solicitors. I can't fault this organisation in any way. The service is straight forward, and I found it to be excellent. I would recommend Mediation Consultants to people looking for help relating to family law. Thank you again; it is much appreciated.
Amazing 5* Service
Originally, I was hesitant about the idea of mediation, but the process turned out to be quite nerve-racking at times. The Mediator played a crucial role in keeping both parents focused, and eventually, we reached an agreement after two sessions. When both parties have similar interests, mediation is a great way to resolve issues, and it's more cost-effective than hiring lawyers! I highly recommend Pam Hatfield, but it's important to approach the process with an open mind. It was truly an exceptional service from beginning to end.
This lady has been by far the best in…
This lady has been by far the best in what she does. We clicked straight away. She was so easy to speak too and really helped me, years of stress and pain literally just done. Thank you pam.
Let down in the end
I had thought Pam was great during the mediation sessions, really fair, professional, understanding. But when writing up the parenting plan a key part for me has been missed despite discussing in mediation and asking for amendments. It’s meant that the plan can’t be signed without more mediation which seems ridiculous when i know it was discussed. (It was a sore point for my ex so definitely wasn’t missed). I was told I can’t submit new information but can remember word for word the conversation.
Left me in a difficult situation and I feel I’ve wasted my money despite being happy with the rest of the plan.
Despite the response to this review my ex backs me up regarding the conversations had during mediation. I will be happy to update this review when relevant.
Update 21/9
I have not heard from Pam since 5/9. She denies information that was mutually agreed previously in mediation as it wasn’t in her “meticulous” notes. The last email offered more mediation at our expense though both parties recall the conversation. As Pam stated in her response I do intend to formally complain.
Update. Just to clarify. No amendments were unilaterally added after mediation as BOTH parties agreed it was discussed IN mediation with Pam.
Need a mediator for my mediator now.
I will also add that when I informed Pam that my ex partner had been made aware that I would not sign till the issue was resolved, Pam sent that entire email to him. She could have just asked him if I’d updated him and what his position on the matter was. Quite unprofessional.
If I were to use the current plan, I’d be signing that child maintenance payments will stay the same permanently. The complaint relates to including the deadline for the current reduction as agreed during our last mediation session.

Reply from Mediation Consultants
I cannot recommend Pam enough
I cannot recommend Pam enough. She was very understanding and accommodating. I was supported and reassured during the process which I really needed as a single dad dealing with a difficult and conflictive child’s mother sabotaging access to my daughter. Pam is a great choice to handle mediation.
Fantastic family mediator
I took my time when looking for a mediator to source the best option for myself and my family. I spoke to several mediators whilst researching.
When I spoke to Pam Hatfield I knew she was the mediator I wanted to work alongside.
Pam was calm, attentive and listened to every detail. She was clear and concise and made additional helps and aids that I would not have thought of or considered.
If you are wanting someone who looks out for the good of everyone in this high, stressful situation, then look no further than Pam.
Highly recommended
Pam Hatfield
Pam has been very professional, kind and so helpful would highly recommend 👌
Pam Hatfield
The best mediator ever! She is great at her job! Doesn’t want to waste your time or money just wants the best for both parties! 100% recommend her honestly a lovely lady! 10/10
Pamela Hatfield
Pamela Hatfield,
First Class Mediator
Fair, patient, gentle, visionary, respectful, resourceful and knowledgable.
If Pam Hatfield were a Judge, she would sit in The Supreme Court.
They would be fortunate to have her.
Thank you Pam.
P & K 11072
Very professional and helpful
Very professional and helpful. I had contact case and her mediation was on point. Straight to the point and no time and resources wasted.
I'm very happy to have Pam Hatfield as…
I'm very happy to have Pam Hatfield as my mediator, cos she's always there whenever you need an advice regarding your case, she's also very honest and fair, I'll recommend her to anyone who is in need of a mediator.
Brilliant
Pam is a very helpful, friendly & knowledgeable lady. And even though it’s been over a year since we last spoke, out of the blue my phone rings & it’s Pam to see how the court case is going! And she is still offering help, advice & support.
I would recommend Pam Hatfield 110%
“I would recommend Pam Hatfield as a…
“I would recommend Pam Hatfield as a mediator, as she was considerate and informative when working with us over our child arrangements. Mediation has helped us to work together and co-parent our children in a much better way that we were experiencing before.”
Excellent Service
I am leaving a review for Pam Hatfield to let other people know that during my experience in mediation, Pam has been supportive, efficient and considerate. She has been able to guide us to reach an agreement with our divorce settlement. My solicitor was on hand to give me advice and I now appreciate her recommendation to Pam Hatfield for mediation. A charming lady, who can rely on and work with together during negotiations.
Excellent & Supportive
Pam is an exceptionally understanding and fair mediator. She really helped me a lot with my very difficult ex for child arrangements. Thank you Pam for being so strong and helping me through that difficult time. I would recommend her service to everyone.
Recommended!
I recently contacted Pam Hatfield for mediation due to an issue with access to my child. I had previously spoken with a number of other mediators, and found them to be unhelpful, and disinterested. Pam, on the other hand was immediately understanding, reassuring and non-judgemental, and enabled me and my ex-partner to come to an agreement that we had not been able to for the best part of a year; best of all, allowing me access to my child. During our mediation sessions I found Pam to be extremely professional, balanced and very true to her word. For example, sending the minutes of our meeting only a matter of hours later. I feel reassured that if any further issues arise, I will able to contact her via text or e-mail for further support and guidance, which makes a huge difference when dealing with such situations. Thank you.
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