Mediation Consultants Reviews 41

TrustScore 4.5 out of 5

4.4

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Rated 5 out of 5 stars

We sought out mediation after our marriage came to an end. Our divorce has lasted around 2 years and been tough on the kids and all family members. We had our separate consultations with... See more

Rated 5 out of 5 stars

I dealt with Pam to make arrangements for the mediation. Very helpful, friendly, knowledgeable and great communication. Pam tried to find a solution as quickly as possible, and the cost was lower co... See more

Rated 1 out of 5 stars

I had thought Pam was great during the mediation sessions, really fair, professional, understanding. But when writing up the parenting plan a key part for me has been missed despite discus... See more

Company replied

Rated 5 out of 5 stars

The new byword for professionlism, integrity and excellence in service delivery Pam Hatfield Associates. If you are wondering or are in anyway sceptical whether to go down this the mediation route, th... See more

Company details

  1. Legal Services
  2. Mediation service

Written by the company

Mediation is a flexible process conducted confidentially with an impartial mediator actively assisting clients working towards a negotiated agreement. Our mediators are specialists and respected for their sound experience and expert knowledge in the relevant areas of law.


Contact info

4.4

Excellent

TrustScore 4.5 out of 5

41 reviews

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Rated 5 out of 5 stars

Exceptional Mediation and Highly Recommended

This is my first review on Google, however, I felt compelled to let others know about the exceptional level of service I experienced with Pam Hatfield. I had a minefield of issues to sort out after the breakdown of my marriage. I was unsure if mediation would help in my particular situation. After my first meeting with Pam, I felt reassured by her personalised care and attention and confident with her level of professionalism. Pam dealt with our case efficiently and effectively. She was personable, non-judgemental and understood our difficult relationship. I am grateful to Pam for managing our meetings and guiding us to an amazing outcome. I would highly recommend this company.

24 June 2018
Unprompted review
Rated 5 out of 5 stars

Fair and affordable

I contacted Pam Hatfield for mediation after my ex stopped all contact with my daughter. During our first meeting, Pam was very easy to talk to and understanding. Pam was professional and provided me with lots of information on how mediation could help with my ex to co-parent our daughter. Unfortunately, my ex would not agree to mediation and refused point blank to even try one joint meeting, although I offered to pay her mediation fees! This is not the mediators fault that my ex refused mediation. Pam signed off my form to make an application to court. My ex was summons to attend court and I turned up and presented my case as a litigant in person representing myself. I now have a Child Arrangements Order that allows me to have regular contact with my daughter. So far, so good, my ex has stuck to the Child Arrangements Order. Pam was extremely helpful, informative and supportive. I would be happy to speak to anybody about my experience should you find yourself in a similar situation.

18 June 2018
Unprompted review
Rated 5 out of 5 stars

Professional Mediator

We went to mediation as we were finding it difficult to share our assets and decide what was fair. Pam Hatfield was recommended by my solicitor. My experience with Pam can be described as understanding, knowledgeable, understanding and empathetic. Pam was a good communicator and helped us with our negotiations immensely. From my first meeting with her, I felt comfortable in our meetings and Pam told us what to expect in mediation, and how she was going to work with us on our case. We were both kept informed throughout the entire process and Pam suggested many options for us to consider. I personally felt confident using mediation to reach an agreement for our divorce settlement and I would recommend this option to anyone. In three meeting together, we were able to sort out our issues by talking frankly. I highly recommend Pam as a great mediator!

16 June 2018
Unprompted review
Rated 5 out of 5 stars

AMAZING

It's a great shame that we only get to deal with Pam at such a difficult time in life. She took what is a very stressful and tiresome situation and made me feel at ease. Her level of expertise and experience is clearly evident in the way that Pam presents herself. Pam is very easy to talk to and very reassuring in a time of despair.
Pam was more than happy to offer all of the advise required and take her time in explaining everything clearly.
Unfortunately mediation wasn't an option in my case and things have progressed further, my dealings with Pam are now technically over however she's assured me that she is there is I need any further advise or assistance and has also pointed me in the right direction to secure an affordable legal team.
It's very clear that Pam is passionate about what she does and very clearly cares deeply for her clients emotions and requirements.
If you are unfortunately in the situation where mediation is required I strongly suggest you look no further than Pam!!

11 October 2017
Unprompted review
Rated 5 out of 5 stars

Pam’s great service!

Pam has provided some of the best customer service which I have received in a very long time. She got back to me and made sure I get everything I needed in prompt timing. Really great service and would 100% recommend working with Pam if you are looking for the best possible service.

22 September 2017
Unprompted review
Rated 5 out of 5 stars

A big thank you to Pam Hatfield

A big thank you to Pam Hatfield. Extremely professional and very efficient. She was always available to take our calls and replied to emails straightaway. She explained the process of our case to us clearly and supported us every step of the way. We would definitely use Pam again for any future needs.

7 September 2017
Unprompted review
Rated 5 out of 5 stars

Pamhatfieldassciates mediation

We tried mediation to reach an agreement and Pam worked closely with us to ensure the best strategy was used for negotiating a deal. She took what was an overly complicated task and made us feel very comfortable and at ease. I was very impressed with Pam’s manner and professionalism and I would like to thank her once again for helping us. I highly recommend mediation and this company.

6 September 2017
Unprompted review
Rated 5 out of 5 stars

Highly Recommended

I was recommended to Pam Hatfield to help with a family dispute. I found that she was very helpful in sorting out our issues. Pam treated us fairly and we reached an agreement. There were no hidden costs which was a bonus and mediation was definitely a saving. Thank you so much for such a pleasant service and should we have any further problems, we would be happy to work with Pam again the future!

6 September 2017
Unprompted review
Rated 5 out of 5 stars

Friendly, confidential and welcoming service

I was contacted by Pam to start mediation to discuss access for my daughter to see her father and his family. The situation was very complex and tense. Communication had broken down due to faults on both sides. Pam was very welcoming and friendly and tried to make the process very easy. She explained everything at every stage, accommodated for my circumstances and the results were evident almost immediately. I would recommend her services to anyone needing this kind of assistance. Overall she has managed to help make the situation so much more amicable and communication is now clearer. And I know if things change that o can contact her again for further assistance.

2 August 2017
Unprompted review
Rated 5 out of 5 stars

Pam Hatfield is just so good at her job.

I decided to visit Pam hatfield after having problems with my ex wife not allowing me to see my children. After a few meetings with Pam and myself and then Pam and my ex wife, Pam called us both to a meeting. Both parties views were on the table and then Pam found a solution that works and set out a parenting plan. This lady is a magic worker and I would highly recommend her.

25 July 2017
Unprompted review
Rated 5 out of 5 stars

Excellent service

Extremely pleased with the service and help we received. Our divorce was very professional in the way it was handled throughout the process. Our communication was made easier during a difficult time by the sensitive and considerate approach taken by the mediator, Pam Hatfield. Easy to talk to, non-judgemental and very professional every step of the way. She was fair and provided options on how to maximise our time to arrive at a sensible solution.



Mediation is a great way to sort through your finances and reach an agreement with your ex without the pain and the expense of going to court. Pam’s rates are very fair and reasonable and I would strongly recommend her business. She’s experienced, level headed and knows her stuff. I was happy with the outcome and that me and my ex-wife would be able to co-parent with minimal animosity. Three meetings and we were all sorted with professional documents detailing our agreement.

23 July 2017
Unprompted review
Rated 5 out of 5 stars

Excellent Service

I was lucky enough to find this firm on the Internet, and thank goodness I did. I found my divorce to be extremely stressful, and mediation had been the last resort. I found Pam to be very welcoming and her lovely natural put me at ease. She is not only 100% professional, but takes time out to go through any paperwork or questions you may have. After my session I have since called for advice and have received it, and again a lovely welcoming tone. I would without a doubt highly recommend her, what a STAR and THANK YOU for SUPPORT.

18 January 2017
Unprompted review
Rated 5 out of 5 stars

Pam Hatfield is a true professional …

Pam Hatfield is a true professional and would recommend her to anyone should the need arise.

I am leaving a review for Pam to acknowledge the excellent work as a mediator on our case between my ex wife and I. Pam was recommended to me and I am so glad we chose her to help us sort out our complicated divorce.

From start to finish Pam showed professionalism, integrity and I honestly believe she helped us in a way with her knowledge, experience and personable nature in a way that would have never been achieved through court.

Once we reached an agreement in mediation after a few meetings, Pam provided us with our documents and we were able to then take the important advice from our solicitors. More importantly, Pam saved us a shed load of money that would have been wasted on negotiating through our solicitors.

Our divorce was potentially traumatic and painful for all of our family, however our experience was turned around by Pam in mediation in to a positive way to end our marriage after many good years together.

30 December 2016
Unprompted review
Rated 5 out of 5 stars

Divorce Settlement and Arrangement for our Children

My ex husband and I chose to work out our divorce issues using mediation. We worked with Pam Hatfield who was very informative, caring and knowledgeable. I can honestly say our communication has improved with regards to arrangements for our children and we get on much better as separated parents. I highly recommend Pam. Thanks for your help during this very difficult stage in my life.

13 August 2016
Unprompted review
Rated 5 out of 5 stars

highly recommend

Pam was amazing helping me out with my situation. She's was very helpful, fair, friendly and genuine highly recommend her to anyone. She still even keeps in contact with me to make sure I'm ok. Which you don't get often at all. She made me feel very welcome and comfortable x

12 August 2016
Unprompted review
Rated 4 out of 5 stars

Great mediation service

We used Pam Hatfield for mediation for divorce and issues concerning co-parenting our children. We had a private meeting each and three joint mediation to reach an agreement. We found the whole experience of working with Pam to be professional, efficient, knowledgeable and empathetic to our situation. Fantastic communication and would recommend that if you find yourself facing divorce proceedings, then Pam is the person who is helpful and extremely personable to work with in our negotiations. Highly recommended.

12 August 2016
Unprompted review

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