Panda Drum Reviews 

385
•
TrustScore 4.5 out of 5

4.6

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Review summary

Created with AI, based on recent reviews

Evaluating 201 reviews, reviewers overwhelmingly had a great experience with this company. Customers frequently share that the wonderful, soothing melodies help everyone unwind after a long day, bringing immense joy and calm to busy households. Furthermore, consumer support consistently responds quickly to questions, and buyers truly appreciate the very careful packaging protecting these musical items. Some reviewers were not happy with delivery delays and experienced frustrating tracking issues when waiting for their online orders to finally arrive. A few other people also felt that certain product components had minor manufacturing imperfections or unexpected tonal issues upon opening their packages.

What people talk about most

Product

People report positive experiences with product, highlighting that the drums are beautifully made, produce... See more

Customer service

Customers consistently note positive experiences with customer service, highlighting quick responses and... See more

Quality

Reviewers mention positive feedback about quality, noting that the instruments are beautifully crafted and... See more

User experience

Reviewers highlight positive aspects of user experience, noting that the instrument is easy to play and... See more

Delivery service

Clients share ambiguous opinions on delivery service, with many praising the fast shipping times, helpful... See more

Reviews shaping this summary

Rated 5 out of 5 stars

My granddaughters and myself Love our drums! Working with the Staff at Panda Drums has been a dream come true! So helpful in making this experience a success! The drums are truly a well made lovely... See more

Rated 5 out of 5 stars

I usually have difficulty sleeping. I thought giving the Panda drum a try was worth the investment. It worked! As the former administrator for a daycare center, I was impressed with the information I... See more

Rated 5 out of 5 stars

This company does everything well! From packaging to quality control and after-purchase follow-ups, they've been a dream to work with. I bought these Panda drums for my daughter to use in her Alter... See more

Rated 5 out of 5 stars

I am not the least bit musically inclined but I love the tone and find it soothing and relaxing. I wish i had more time on the evenings to wind down with the drum. I am currently away on vacation & br... See more


Company details

  1. Musical instrument shop

Written by the company

Create the most soothing sounds within minutes. Find your stillness with Panda Drum.


Contact info

4.6

Excellent

TrustScore 4.5 out of 5

385 reviews

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4.6

All reviews

(385)

203 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Excellent Customer Service!

Excellent Customer Service!
Bought for our Grandson who has moderate to severe autism. Music therapy is included in his IEP to help his verbalizing. I look forward to him using the drum for not only language but soothing him when stressed.

18 June 2026
Rated 4 out of 5 stars

Love the feeling that the tones of the…

Love the feeling that the tones of the drum create - supporting my meditation practice and my counseling practice. Would love to know how much richer the sound of the larger model is. Would have purchased it - but for the price.

16 June 2026
Rated 5 out of 5 stars

Your small team are Giants in my eyes ! giants in my eyes…

Your small team are giants in my eyes and heart ! From the moment I opened the box and played the drum to the moment I gave it to my grandson it was pure joy ! Sounds of peace, love, joy! And a child who loves it so much he plays it everyday …. Thank you for being good and honest with your advertisements … this is a wonderful tool for anyone and everyone.
I am buying a few more (one for myself and two for Christmas gifts)…
I recommended this to others already ! (Including a memory care center where I volunteer)

15 June 2026
Rated 5 out of 5 stars

I love my new Panda Drum Pro

I love my new Panda Drum Pro! It has such beautiful, rich, relaxing tones. It is a quality piece and I appreciate all of the extras this generous company provided (drumsticks, songbook, carrying case, etc.) A win for sure!

12 June 2026
Rated 5 out of 5 stars

I ordered the wrong item by mistake

I ordered the wrong item by mistake. Jessica made the exchange process simple... and followed up with me at various points throughout the process to make sure I was up to date on the status of the return receipt, the replacement item order placement, and the shipment delivery.

23 June 2026
Rated 5 out of 5 stars

Drum is great!

Drum is great!! Music book that comes with it is in too small of print. Difficult to read & play. The drum is beautiful & sounds fantastic.

6 June 2026
Rated 5 out of 5 stars

I love the drum

I love the drum. However, the “song book” that came with it is in such tiny print. It is useless. I would’ve hoped to have received a regular sized print song book with the drum.

4 June 2026
Rated 5 out of 5 stars

Beyond my expectations

Beyond my expectations! This Drum is SO well made. It is BEAUTIFUL, and the sounds are heavenly. But the best part is the effect it has on the nervous system ..very calming. I just ordered my second one for ME. First one was for my grandson with ADHD. I teach small children,and can't wait to use it in class! Delivery was great. Well done.

29 May 2026
Rated 5 out of 5 stars

Great experience!

Before ordering, I had a few questions. I received a personal message within hours, fully answering my questions. I ordered right away. Drum shipped within 24 hours and was received in 3 days. My wife loves her Pro model and can’t wait to get into it fully. Thanks, Panda!

13 June 2026
Unprompted review
Rated 5 out of 5 stars

Our shipment was undeliverable due to…

Our shipment was undeliverable due to an error in the address. I contacted Customer Service, and they were fantastic! They corrected the address and reshipped the order. Then they tracked it and double-checked with me that it was delivered. Best service ever. Thank you

13 June 2026
Unprompted review
Rated 5 out of 5 stars

I bought the panda drum for my…

I bought the panda drum for my grandchildren and they both loved it that they needed to have their own so I purchased mini panda drums for my granddaughter and my grandson and they absolutely love it. It seems like they really get into playing it and I love watching them experience new rhythm new sounds. It’s a great drum.

6 June 2026

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