Pandasia.dk Reviews 4,888

TrustScore 4.5 out of 5

4.6

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Rated 5 out of 5 stars

Made a huge order with various items, glass bottles etc. Every single Item was packed so nicely, and even in re-used cardboard. Super sustainable choice♥️ Order was perfect, and costumer service we... See more

Company replied

Rated 5 out of 5 stars

Everything went super smoothly, got my package within 4 days, and I’m really happy with what I’ve gotten + the food isn’t at all near the best before date, so that I’m really happy with too!! I got m... See more

Rated 5 out of 5 stars

I've ordered from them many times. The selection of Asian products is wide and the day-to-day delivery is also great ! I appreciate a lot that the products are well described on the website - its a hu... See more

Rated 5 out of 5 stars

It’s a good experience shopping at Pandasia. The delivery is quite fast. The quality of products are good. And customer service is the best. I will keep shopping more and more at Pandasia. However,... See more

Company details

  1. Asian Grocery Shop
  2. Chinese Supermarket
  3. Gourmet Grocery Shop
  4. Japanese Grocery Shop
  5. Oriental Goods Shop
  6. Supermarket

Written by the company

Køb ægte og autentiske asiatiske dagligvarer på nettet og få dem leveret til døren. Gør asiatisk madlavning til en kunst og opnå den gode smag med vores produkter, og skab den samme gode smag som du finder på de asiatiske restauranter. Bliv inspireret af nogle af de mest opsigtsvækkende og smagfulde opskrifter på pandasia.dk, og køb ingredienserne til disse opskrifter direkte på shoppen.


Contact info

4.6

Excellent

TrustScore 4.5 out of 5

5K reviews

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Replied to 85% of negative reviews

Typically replies within 24 hours

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Rated 5 out of 5 stars

Made a huge - wont be my last

Made a huge order with various items, glass bottles etc. Every single Item was packed so nicely, and even in re-used cardboard. Super sustainable choice♥️

Order was perfect, and costumer service were very helpfull. Will order again.

20 February 2026
Unprompted review
Pandasia.dk logo

Reply from Pandasia.dk

Wow – thank you so much for your kind words 💛

It truly means a lot to us that you noticed the careful packing and our use of reused cardboard. We really try to protect both the products and the environment as best as we can, so your feedback makes us very happy ♥️

We’re also glad to hear everything arrived perfectly and that you had a good experience with our customer service.

Thank you for your support – we look forward to packing your next order just as carefully

Rated 1 out of 5 stars

Delayed delivery

This is the second time I ordered from them. First time was okay. Now, its been delayed for almost 2 weeks. Tried calling many times but with no answer. Really disappointing.

24 July 2025
Unprompted review
Pandasia.dk logo

Reply from Pandasia.dk

Dear customer,

Thank you for your review – and we're truly sorry to hear about your disappointing experience. This is not the level of service we aim to provide.

Unfortunately, we haven’t been able to locate any order matching your name, order number, or contact details, which makes it difficult for us to assist you directly. We’d really like to help, so please reach out to us at kundeservice@pandasia.dk or call us at +45 30 27 78 78, and we’ll do our best to resolve the issue right away.

Kind regards,
AnhDu from Pandasia

Rated 1 out of 5 stars

Health warning regading their Jasmine tea

I ordered a whole bunch of things from their website to make bubble tea at home, including the jasmine tea that they recommended. It was only after it was delivered that I noticed the warning on the tin that says that it can affect hormones and fertility. By then my daughter had already opened the tin, so I couldn't return it. If such serious health warnings are missing from their website, I am worried about the quality and safety of their products. I would not recommend this site and if you do buy any products, please check the ingredients list on the products before use.

15 February 2025
Unprompted review
Pandasia.dk logo

Reply from Pandasia.dk

Dear Diana,

Thank you for your honest review – we truly appreciate your feedback. We completely understand your concern and would like to clarify that some tea products contain natural plant compounds that, in very large amounts, may have an effect on hormones. However, this does not mean the product is unsafe. Many teas and herbs, including jasmine tea, contain flavonoids and phytoestrogens, which are naturally occurring compounds found in many plant-based foods. These are generally considered safe for consumption in normal amounts, but some manufacturers include a warning as a precaution, especially for individuals who are pregnant or have specific health conditions.

We always want our customers to feel confident in their purchases, and we regret that this information was not clearer at the time of your order. Please reach out to us at kundeservice@pandasia.dk, and we will find a solution for you. Your support means the world to us and our small business, and we truly appreciate it.

Wishing you a fantastic day, and we look forward to hearing from you!

Best regards,
AnhDu from Pandasia.dk

Rated 5 out of 5 stars

not as fast as advertised but still…

not as fast as advertised but still came in 3 days and intact. Will definitely order again.

27 January 2025
Pandasia.dk logo

Reply from Pandasia.dk

Dear Ovidiu

Thank you for your feedback! 🙏 We're glad to hear that your order arrived safely and that you’ll be ordering from us again. We always strive for fast delivery, but we appreciate your comment and will continue working to improve. Thanks for choosing us – we look forward to sending your next order! 😊🚀

Best regards,
AnhDu from Pandasia.dk

Rated 5 out of 5 stars

Go-to shop for Asian products

I've ordered from them many times. The selection of Asian products is wide and the day-to-day delivery is also great ! I appreciate a lot that the products are well described on the website - its a huge help for someone who enjoys trying out Asian recipies and has to find many unfamiliar ingredients :)

19 November 2024
Unprompted review
Rated 1 out of 5 stars

Never received my order

Never received my order! Mailed them to get my money back, but they do not answer e-mails either.
Very unsatisfied!

5 October 2024
Unprompted review
Pandasia.dk logo

Reply from Pandasia.dk

We sincerely apologize for your negative experience. This is absolutely not the level of service we strive to provide. 🙏

Your package was unfortunately returned due to an error at the sorting center, and we can see that the refund was processed on October 8th. We are truly sorry for the inconvenience this caused and for not responding to your email in a timely manner—this is not good enough, and we’ll work to ensure it doesn’t happen again.

We hope you might give us another chance in the future to show you the standard of service we are known for. Please don’t hesitate to reach out if there’s anything more we can do for you. 💛

Kind regards,
AnhDu and the Pandasia.dk team

Rated 5 out of 5 stars

Everything went super smoothly

Everything went super smoothly, got my package within 4 days, and I’m really happy with what I’ve gotten + the food isn’t at all near the best before date, so that I’m really happy with too!!
I got myself 5 different mochi packages, whoops😂

16 June 2023
Unprompted review

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