After being scammed by British Homes Direct I found Panel Hub. Paid for premium delivery and the items arrived on time, with a phone call from the delivery driver apologising he was late due to traffi... See more
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Review summary
Created with AI, based on recent reviews
What people talk about most
Reviews shaping this summary
Our experience with PanelHub just couldn't be better- we had a good deal on the panels we needed, we found the right colour, delivery cost was just right and it was very quick (mentioning that we liv... See more
Company replied
Product is excellent quality. Delivery said 3-5 working days, it arrived within 2 which is next level! Even had a courtesy call after I placed my order to say they had received it which I thought went... See more
Company replied
The panels were well priced, delivered quickly (with the premium delivery option) and we're good quality. There was only 1 small corner damaged out of 7 panels which is good going and not really an is... See more
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Company details
Written by the company
Panel Hub UK transforms homes and commercial spaces with high-quality acoustic wall panels, flooring, and accessories. With over a decade of experience in the UK interiors industry, we combine expert craftsmanship, modern design, and durable materials to deliver products that are both practical and beautiful. Our collection includes acoustic panels, MDF panels, PVC wall panels, outdoor slatted panels, and LED lighting kits - perfect for creating feature walls, reducing noise, or updating wet and outdoor areas. Designed for effortless installation and long-lasting performance, our panels make it easy to bring your vision to life. We combine premium design with competitive pricing, making stylish finishes accessible to every home and business. With fast nationwide delivery, clear communication, and support from our dedicated UK team, your project is simple from start to finish. Trusted across the UK, Panel Hub UK helps you create spaces that inspire and impress - every panel, every time.
Contact info
United Kingdom
- panel-hub.co.uk
4.6
Excellent
1K reviews
Replied to 97% of negative reviews
Typically replies within 2 weeks
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Acoustic panels
Good selection, Easy to order, good communication and fast delivery.
13 April 2026
Unprompted review
Reply from Panel Hub
Hi Martin,
Thank you so much for your great review! We’re really pleased to hear you found the selection good, ordering easy, and communication clear, along with fast delivery.
We truly appreciate your support!
Best regards,
The Panel Hub Team🖤
Fantastic Experience
Fantastic experience from ordering to delivery, even received a follow up call to inform us of the delivery procedure the customer service lady was very professional even if she didn’t know the answer to our question she made an effort to find out for us. We ordered the outdoor corner sofa and have to say the quality is amazing you would easily pay £1500.00 more from any other company. I would not hesitate ordering from them again.
16 April 2026
Unprompted review
Reply from Panel Hub
Hi Deborah,
Thank you so much for your fantastic review! We’re really pleased to hear you had such a positive experience from ordering through to delivery, and that the follow-up call and communication were helpful for you.
It’s great to know our team took the time to find the right answers for you, that’s exactly the level of service we aim to provide.
We’re also delighted you’re happy with the quality of the outdoor corner sofa and feel it offers great value, that means a lot to us.
We truly appreciate your support and look forward to helping you again in the future!
Best regards,
The Panel Hub Team🖤
Excellent Customer Service and Product
Excellent customer service. As soon as I had placed an order online I received a phonecall from Panel Hub thanking me and explaining the next steps. I then received a text with order details and when I could expect delivery. On delivery day, tracking details were provided and updated in real time. Bogdan the delivery guy was excellent, ensuring everything was correct and undamaged before leaving.
Panels themselves are of great quality, can't believe they were 21 quid each. They look stunning when fitted.
8 April 2026
Unprompted review
Reply from Panel Hub
Hi Scott,
Thank you so much for your fantastic review! We’re really pleased to hear you had such a smooth experience from the moment you placed your order through to delivery. Keeping customers updated and informed throughout the process is something we take a lot of pride in, so it’s great to know that came through.
We’ll also make sure Bogdan gets your kind feedback, that’s exactly the level of care we expect from our delivery team, so it’s brilliant to hear he looked after everything for you.
It’s great to know you’re happy with the quality of the panels too, and even better that you’re pleased with how they look once fitted, that’s always the best part!
We really appreciate your support and kind words.
Best regards,
The Panel Hub Team🖤
Excellent product, price and customer service
Acoustic panels are very good quality and come in every finish you could possibly wish for. They constantly have offers on them so you can get a bargain if you time it right. They phone you up after placing the order to arrange a delivery day that suits you and the delivery drivers are really friendly and also phone you up when they're on their way to let you know. There isn't anything more this company could be doing to offer the best customer service possible.
17 April 2026
Unprompted review
Reply from Panel Hub
Hi,
Thank you so much for your fantastic and detailed review! We’re really pleased to hear you’re happy with the quality of the acoustic panels and the range of finishes available.
It’s great to know you’ve had a smooth experience from ordering through to delivery, and that our team and drivers kept everything clear and convenient for you, that’s exactly the service we aim to provide.
We truly appreciate your kind words and support!
Best regards,
The Panel Hub Team🖤
Purchased panels with ends and lights.
Purchased panels and ends and lights.
The ends that were sent out were NOT what i ordered but some cheap plast angle corner bead.
The lights were not compatible.
I spoke to panel hub who only acknoledged the end beads being wrong and they gave a part tefund.
All items were brandvnew and unused but they refused to let me return, even when i offered to take a 50/50 hitbon the cost, very poor customer service.
I ended up having to go to another company to purchase compatable lights ant buy a suitable end stop from another place.
Very disapointed with the lights and stop ends.
Panels were ok.
3 April 2026
Unprompted review
Reply from Panel Hub
Hi Luke,
Thank you for your feedback.
We’re sorry to hear you’re disappointed with parts of your order, however we do need to be clear on the timeline and the support that was provided.
This order was placed in January, and the concerns were first raised on 7th April, which is well outside our 14-day returns period and also beyond our 30-day extended discretionary window. Because of this, we were no longer in a position to offer a standard return or exchange under our policy, particularly as product batches and compatibility can change over time.
Even so, we did not simply decline the request. We took the time to review the issues raised and offered a gesture of goodwill to help resolve the situation. This included a partial refund for the end trims once we acknowledged there had been a mismatch, despite the time elapsed since purchase.
In addition, as another gesture of goodwill, we also offered a further £20 refund towards the LED lighting, even though the lighting system itself is designed to be installed using adhesive within the panel channels and not as a clip-in component.
We want to emphasise that these goodwill offers were made voluntarily, outside of our standard policy, in an effort to reach a fair and reasonable resolution given the circumstances.
We’re pleased you were happy with the panels themselves, but we do feel it’s important to highlight that we did make multiple goodwill concessions to support you, even outside of the normal return timeframe.
Best regards,
The Panel Hub Team 🖤
Outstanding service.
Outstanding service provided by Panel Hub and I am very pleased with the products that were delivered that came in a timely manner. Also order delivery driver was very pleasant.
14 April 2026
Unprompted review
Reply from Panel Hub
Hi Steven,
Thank you so much for your outstanding review! We’re really pleased to hear you’re happy with the products and that everything arrived in a timely manner.
It’s also great to know the delivery driver was pleasant, that’s always nice to hear and we’ll make sure to pass that on.
We really appreciate your support and kind words!
Best regards,
The Panel Hub Team🖤
Really impressed
Really impressed, website and ordering was very easy. Delivery was great, kept upto date throughout and driver was very good.
Product is fantastic, best quality we’ve had and cannot fault the price.
No hesitation in giving the 5 stars.
17 April 2026
Unprompted review
Reply from Panel Hub
Hi Allen,
Thank you so much for your fantastic review! We’re really pleased to hear you found the ordering process easy and that you were kept well updated throughout delivery, that’s exactly what we aim for.
It’s great to know you’re impressed with the product quality and pricing too, and we really appreciate your 5-star rating and support!
Best regards,
The Panel Hub Team🖤
Really happy with wall panels they look…
Really happy with wall panels they look great and turned up well within timescale they gave . Delivery guy helped my daughter bring them in house too which was helpful.
9 April 2026
Unprompted review
Reply from Panel Hub
Hi Chris,
Thank you so much for your great review! We’re really pleased to hear you’re happy with the wall panels and that they arrived within the expected timescale.
It’s also lovely to hear the delivery driver was able to help your daughter bring them in, that’s exactly the kind of service we like to see.
We really appreciate your support and hope you enjoy the finished result!
Best regards,
The Panel Hub Team🖤
Can I say it was fantastic service
Can I say it was fantastic service, very refreshing to able to speak to a person. I was phoned to check my order was complete. I was then kept informed on delivery.
The panels also look very good, not fitted yet, but if as good as customer service we have nothing to worry about. Thank you 🤩
14 April 2026
Unprompted review
Reply from Panel Hub
Hi Paul,
Thank you so much for your fantastic review! We’re really pleased to hear you appreciated being able to speak to a real person and that you were kept well informed throughout the ordering and delivery process, that’s exactly what we aim for.
It’s also great to hear you’re happy with how the panels look so far. We’re confident they’ll look just as good once fitted, but if you do need anything at all when you get to installation, we’re always here to help.
We really appreciate your kind words and support!
Best regards,
The Panel Hub Team🖤
Highly delighted with my acoustic…
Highly delighted with my acoustic panels they look amazing . They were so much cheaper from panel hub than the mainstream diy stores and the quality is great , if I could have added a photo I would as they look fantastic .
First class service from this company from keeping us informed and delivery .
Next project is our bathroom we will be back for bathroom panels . Thank you
3 March 2026
Unprompted review
Reply from Panel Hub
Hi Mr Nicholson,
Thank you so much for your great review! We’re really pleased to hear you’re happy with the panels and that they look amazing once installed.
It’s great to know you were satisfied with the price, quality, and service from start to finish. We really appreciate your support and look forward to helping you with your bathroom project when you’re ready!
Best regards,
The Panel Hub Team🖤
This company is fantastic, it’s a gold mine for winning jobs on prices as high quality and cheap so 100% customer satisfaction
This company is fantastic!
I’m a carpenter by trade so use howdens a lot for my materials. I have been looking into using this panelling for several months , but have always been held back from the price even at trade price ! I discovered
Panel Hub and there prices. I went back into howdens joinery as they say they won’t be beaten on price ! Ie price match ! However after a long conversation they clearly would not price match to this company , and the manager even said he has no ideal how they can this acoustic panelling at this price , so told me I’d be crazy not to use panel hub ! Another carpenter came into the howdens joinery shop over hears the conversation and said - and I quote ‘ use panel hub there great and still have the same quality ‘
So I booked and ordered from panel hub , the delivery guy was amazing as not being home he moved all our bins so that be could place the boxed panels behind under cover ! I’ve since opened the boxes as as true as the other customer to howdens joinery said , they are exactly the same quality . Couldn’t be happier I’ve saved over £200 using panel hub , you’d be absolutely stupid not to order from this company . I will be spreading this news to all the other carpenters and tradesmen I work with as this is a gold mine for winning jobs on price
17 April 2026
Unprompted review
Reply from Panel Hub
Hi Matt,
Thank you so much for taking the time to leave such a detailed review, it genuinely means a lot to the whole team here.
We’re really pleased to hear your experience has been so positive, especially coming from someone working in the trade and regularly dealing with different suppliers. It’s great to know you’ve been able to compare quality and pricing directly and still feel confident choosing us. That’s exactly the position we aim to be in offering a product that holds up on quality while still making projects more cost-effective.
We’re also glad everything went smoothly with your delivery and that our driver was able to help get things safely tucked away for you. We know how important it is for materials to arrive in good condition and without hassle, especially on busy job days, so it’s great to hear that part of the experience worked well too.
Saving £200+ on a project is a brilliant result, and even better that you feel the panels matched expectations once opened. Feedback like yours really helps reassure other tradespeople and customers who are making the same comparison decisions.
We’d be genuinely happy to support you on future orders as well, if you ever need anything, just drop us an email before ordering and we’ll make sure you’re looked after with the best pricing we can offer.
Really appreciate your recommendation and support, and we look forward to working with you again soon.
Best regards,
The Panel Hub Team🖤
Everting is great
23 March 2026
Reply from Panel Hub
Hi Jorge,
Thank you so much for your review! We’re really pleased to hear everything is great and that you’re happy with your order.
We truly appreciate your support!
Best regards,
Panel Hub Team 🖤
Great product
Great product , cheaper than other companies I looked at , would recommend to others and would use panel hub again
24 March 2026
Reply from Panel Hub
Hi Steve,
Thank you so much for your great review! We’re really pleased to hear you’re happy with the product and that you found us to be better value compared to other companies.
It’s great to know you’d recommend us and use Panel Hub again, we really appreciate your support!
Best regards,
The Panel Hub Team🖤
Love the panels
Love the panels , the perfect colour I wanted. Fast delivery , excellent communication, updates regarding the delivery via email.
Will definitely recommend to everyone.
14 April 2026
Unprompted review
Reply from Panel Hub
Hi Ash,
Thank you so much for your lovely review! We’re really pleased to hear you love the panels and that the colour was exactly what you were looking for.
It’s great to know you were happy with the fast delivery and clear updates throughout the process. We truly appreciate your recommendation and support!
Best regards,
The Panel Hub Team🖤
Acoustic Panels
Great communication. Delivery was a lot quicker than expected. Great product
10 April 2026
Unprompted review
Reply from Panel Hub
Hi Phil,
Thank you so much for your great review! We’re really pleased to hear you were happy with the communication and that your delivery arrived quicker than expected.
It’s great to know you’re pleased with the product too, we truly appreciate your support!
Best regards,
The Panel Hub Team🖤
Excellent service
Very quick delivery, clear communication, and an excellent good quality and well priced product, would definitely recommend thanks!
13 April 2026
Unprompted review
Reply from Panel Hub
Hi,
Thank you so much for your great review! We’re really pleased to hear you were happy with the quick delivery, clear communication, and the quality and value of the product.
We truly appreciate your recommendation and support!
Best regards,
The Panel Hub Team🖤
Really great service came much quicker…
Really great service came much quicker than expected and delivery was smooth thank you
13 April 2026
Unprompted review
Reply from Panel Hub
Hi Nikki,
Thank you so much for your great review! We’re really pleased to hear your order arrived quicker than expected and that the delivery was smooth.
We truly appreciate your feedback and support!
Best regards,
The Panel Hub Team🖤
Great price great communication 5 stars
5 star company great communication from
Start to finish very helpful and the quality of the acoustic panels is amazing at such a good price
13 April 2026
Unprompted review
Reply from Panel Hub
Hi,
Thank you so much for your fantastic 5-star review! We’re really pleased to hear you were happy with the communication from start to finish and that you’re impressed with the quality of the acoustic panels at such a great price.
We truly appreciate your support and kind words!
Best regards,
The Panel Hub Team🖤
This company definitely knows how to…
This company definitely knows how to look after their customers!! The service and support were absolutely excellent form point of order to delivering my product and the product was fantastic. I can definitely recommend using this company. Thank you please keep doing what you do!!
16 April 2026
Unprompted review
Reply from Panel Hub
Hi,
Thank you so much for your wonderful review! We’re really pleased to hear you felt well looked after from order through to delivery, and that you’re happy with the product too.
It means a lot to know you’d recommend us, and we truly appreciate your support and kind words.
Best regards,
The Panel Hub Team🖤
Excellent service from start to finish
I had a great experience with Panelhub UK. Delivery was impressively quick and everything arrived exactly as expected. Communication throughout was clear, prompt, and professional, which made the whole process completely hassle-free.
Really pleased with the service and wouldn’t hesitate to recommend Panelhub UK to anyone looking for reliability and efficiency.
10 April 2026
Unprompted review
Reply from Panel Hub
Hi Iain,
Thank you so much for your fantastic review! We’re really pleased to hear you had a great experience with us and that everything arrived quickly and exactly as expected.
It’s great to know the communication throughout was clear and professional, and that the whole process felt hassle-free, that’s exactly what we aim for.
We truly appreciate your recommendation and support!
Best regards,
The Panel Hub Team🖤
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