Panel Hub Reviews 1,206

TrustScore 4.5 out of 5

4.7

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Review summary

Created with AI, based on recent reviews

Considering 1,241 reviews, reviewers overwhelmingly had a great experience with this company. Customers frequently praise the excellent quality of the products, including panels and other items, often noting their durability and aesthetic appeal. Many highlight the efficient and prompt delivery service, with some even receiving their orders earlier than expected. The company's communication is consistently commended, with people appreciating the courtesy calls, regular updates, and helpful delivery drivers. However, some customers also noted issues with certain products, such as incompatible lights or damaged items upon arrival. A few reviewers experienced problems with delivery, including missed orders, delayed shipments, or difficulties with tracking information. There were also isolated reports of poor customer service when addressing product issues, with some finding staff unhelpful or lacking knowledge about their offerings.

What people talk about most

Delivery service

Users describe positive interactions with delivery service. Many customers praise the fast delivery times,... See more

Product

Customers consistently note positive experiences with product quality. Many reviewers praise the panels as... See more

Quality

Consumers generally express high satisfaction with the quality of products, particularly panels. Many... See more

Order

Reviewers highlight positive aspects of order. Many customers praise the easy and quick ordering process,... See more

Service

Customers had positive experiences with service. Many reviewers praised the excellent and overall great... See more

Reviews shaping this summary

Rated 5 out of 5 stars

After being scammed by British Homes Direct I found Panel Hub. Paid for premium delivery and the items arrived on time, with a phone call from the delivery driver apologising he was late due to traffi... See more

Company replied

Rated 5 out of 5 stars

Our experience with PanelHub just couldn't be better- we had a good deal on the panels we needed, we found the right colour, delivery cost was just right and it was very quick (mentioning that we liv... See more

Company replied

Rated 5 out of 5 stars

Product is excellent quality. Delivery said 3-5 working days, it arrived within 2 which is next level! Even had a courtesy call after I placed my order to say they had received it which I thought went... See more

Company replied

Rated 5 out of 5 stars

The panels were well priced, delivered quickly (with the premium delivery option) and we're good quality. There was only 1 small corner damaged out of 7 panels which is good going and not really an is... See more

Company replied


Company details

Written by the company

Panel Hub UK transforms homes and commercial spaces with high-quality acoustic wall panels, flooring, and accessories. With over a decade of experience in the UK interiors industry, we combine expert craftsmanship, modern design, and durable materials to deliver products that are both practical and beautiful. Our collection includes acoustic panels, MDF panels, PVC wall panels, outdoor slatted panels, and LED lighting kits - perfect for creating feature walls, reducing noise, or updating wet and outdoor areas. Designed for effortless installation and long-lasting performance, our panels make it easy to bring your vision to life. We combine premium design with competitive pricing, making stylish finishes accessible to every home and business. With fast nationwide delivery, clear communication, and support from our dedicated UK team, your project is simple from start to finish. Trusted across the UK, Panel Hub UK helps you create spaces that inspire and impress - every panel, every time.


Contact info

4.7

Excellent

TrustScore 4.5 out of 5

1K reviews

5-star
4-star
3-star
2-star
1-star

Asks customers to review

This company invites their customers to review, whether positive or negative

Replied to 97% of negative reviews

Typically replies within 2 weeks

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

What excellent service!

What excellent service!! I know there are lots of companies around who offer these panels and it was a bit of a minefield deciding who to use. I must admit, I did look at reviews and, even though this company had good reviews I wasn’t sure how genuine they were. This is definitely a genuine review!! Superb service from booking to delivery - so much so I ordered more and will be ordering more again soon!! Superb product and fantastic customer service. Thank yoi

23 March 2026
Panel Hub logo

Reply from Panel Hub

Hi Tanya,

Thank you so much for your amazing review! We’re really pleased to hear you had such a positive experience from ordering through to delivery.

We completely understand that choosing the right company can feel like a bit of a minefield, so it means a lot to know we could give you confidence in both our service and product. It’s also great to hear you’ve already ordered more and are planning to come back again, that really is the best feedback we could ask for!

If you place another order, feel free to drop us an email beforehand and we’ll be happy to help match the batch for you if needed.

We truly appreciate your support and kind words.

Best regards,
The Panel Hub Team🖤

Rated 5 out of 5 stars

A brilliant product at the right price

A brilliant product at the right price, looks amazing and great quality, will definitely be using panel hub again.

10 April 2026
Unprompted review
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Reply from Panel Hub

Hi Liza,

Thank you so much for your lovely review! We’re really pleased to hear you’re happy with the product, the quality, and the price.

It’s great to know you’ll be using Panel Hub again, we really appreciate your support!

Best regards,
The Panel Hub Team🖤

Rated 5 out of 5 stars

Great service arrived early and panels…

Great service arrived early and panels are great quality at a great price will use again

23 March 2026
Panel Hub logo

Reply from Panel Hub

Hi Alan,

Thank you so much for your great review! We’re really pleased to hear your order arrived early and that you’re happy with both the quality and price of the panels.

We truly appreciate your support and look forward to helping you again in the future!

Best regards,
The Panel Hub Team🖤

Rated 5 out of 5 stars

I was not left disappointed excellent experience

I found this Company on Facebook. I was a little wary of the price as the panels were less than half price of some of the larger DIY stores and companies after reading positive reviews ... I ordered 10 x 2400 by 600 light oak panels the delivery was a lot less than a week ..that's including a long bank holiday... and the quality is superb... the delivery driver was helpful and I found the whole experience very good... was kept up to date by the office during the whole process ...excellent Customer service 10/10

8 April 2026
Unprompted review
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Reply from Panel Hub

Hi Clive,

Thank you so much for your fantastic and detailed review! We’re really pleased to hear that despite your initial concerns, you were happy with the quality, pricing, and overall experience.

It’s great to know the delivery was quick even over a bank holiday and that both our team and delivery driver kept everything smooth and well communicated throughout.

We always aim to deliver both great value and great service, so it’s brilliant to hear that came through.

We truly appreciate your support and your 10/10 rating, thank you!

Best regards,
The Panel Hub Team🖤

Rated 5 out of 5 stars

Panel hub came recommended by someone…

Panel hub came recommended by someone we knew and trusted. With that in mind we decided to purchase ourselves.
Right from the start, it was easy to place the order. Fantastic prices compared to DIY stores and communications were perfect. Regular updates on order status, delivery etc. brilliant service. Thank you

13 April 2026
Unprompted review
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Reply from Panel Hub

Hi Neale,

Thank you so much for your fantastic review! We’re really pleased you chose us based on a recommendation, it’s always great to hear when our customers pass us on.

We’re glad the ordering process was easy, the pricing stood out, and that the communication kept everything clear from start to finish. That’s exactly the experience we aim to provide.

We truly appreciate your support and kind words, thank you again!

Best regards,
The Panel Hub Team🖤

Rated 4 out of 5 stars

The delivery was quick and you could…

The delivery was quick and you could track it to your door well pleased with order.

23 March 2026
Panel Hub logo

Reply from Panel Hub

Hi Beverley,

Thank you for your lovely review! We’re really pleased to hear you were happy with the quick delivery and being able to track your order right to your door.

It’s great to know everything went smoothly, we truly appreciate your support!

Best regards,
The Panel Hub Team🖤

Rated 5 out of 5 stars

The panels arrived on time

The panels arrived on time, and I was kept informed at every stage of the delivery process, which made everything feel smooth and well-organised. The quality and finish are excellent, and they look even better in person than expected. I’m really pleased with the overall experience and couldn’t recommend them highly enough.

11 April 2026
Unprompted review
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Reply from Panel Hub

Hi Lee,

Thank you so much for your fantastic review! We’re delighted to hear everything arrived on time and that you felt well informed throughout the delivery process, that’s exactly the experience we aim to provide.

It’s great to know the panels exceeded your expectations in person as well, there’s nothing better than that!

We truly appreciate your recommendation and support.

Best regards,
The Panel Hub Team🖤

Rated 5 out of 5 stars

First class service 2 nd time ive…

First class service 2 nd time ive bought off this company

10 April 2026
Unprompted review
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Reply from Panel Hub

Hi Paul,

Thank you so much for your great review and for coming back to us for a second time, it really means a lot!

We’re delighted to hear you’ve had another first-class experience, and we truly appreciate your continued support.

Best regards,
The Panel Hub Team🖤

Rated 5 out of 5 stars

Great price

Great price, delivery was quick. Worried about the quality of the product buying online without seeing it first but it’s just as good as your local DIY store.

9 April 2026
Unprompted review
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Reply from Panel Hub

Hi Andrew,

Thank you for your great review! We’re really pleased to hear you’re happy with the price, quick delivery, and most importantly the quality of the panels.

We understand buying online without seeing the product first can be a concern, so it’s great to know they met your expectations and stood up against local DIY store quality.

We truly appreciate your feedback and support!

Best regards,
The Panel Hub Team🖤

Rated 5 out of 5 stars

Perfect panelling quick delivery with…

Perfect panelling quick delivery with tracking provided will definitely use again and recommend.

9 April 2026
Unprompted review
Panel Hub logo

Reply from Panel Hub

Hi Connor,

Thank you for your great review! We’re really pleased to hear you’re happy with the panels and that the delivery was quick with tracking provided.

It’s great to know you’d use us again and recommend us, that means a lot!

Best regards,
The Panel Hub Team🖤

Rated 5 out of 5 stars

Easy purchase good delivery time

9 April 2026
Unprompted review
Panel Hub logo

Reply from Panel Hub

Hi,

Thank you for your great review! We’re really pleased to hear the purchase process was easy and that delivery was quick.

That’s exactly what we aim for! Keeping everything simple and hassle-free from start to finish.

We truly appreciate your feedback and support!

Best regards,
The Panel Hub Team🖤

Rated 5 out of 5 stars

The service we received was nothing…

The service we received was nothing short of perfect. From ordering through to delivery. Ordered on Monday, notified of delivery Tuesday, delivered Thursday. Delivery guys were courteous and helpful, delivered within 5mins estimated time.

9 April 2026
Unprompted review
Panel Hub logo

Reply from Panel Hub

Hi Peter,

Thank you so much for your fantastic review! We’re delighted to hear everything went smoothly from ordering through to delivery.

That’s exactly the experience we aim for, quick turnaround, clear updates, and delivery you can rely on (and even within 5 minutes of the estimate is impressive!).

We’ll be sure to pass your kind words on to the delivery team as well.

We really appreciate your support!

Best regards,
The Panel Hub Team🖤

Rated 5 out of 5 stars

I receive my they are beautiful♥️but I…

I receive my they are beautiful♥️but I still need one more to complete my wall 😩

11 April 2026
Unprompted review
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Reply from Panel Hub

Hi Nyota,

Thank you so much for your lovely review! We’re really pleased to hear you love the panels, they’ll look amazing once your wall is complete .

So close now! If you need any help ordering that final panel or making sure it matches perfectly, just let us know- we’re happy to help.

Best regards,
The Panel Hub Team🖤

Rated 5 out of 5 stars

Excellent quality and price

Excellent quality and price. Fast delivery too. Will definitely use again.

9 April 2026
Unprompted review
Panel Hub logo

Reply from Panel Hub

Hi Lisa,
Thank you so much for your great review! We’re really pleased to hear you’re happy with the quality, price, and fast delivery.
It’s great to know you’ll be using us again, we really appreciate your support!
Best regards,
The Panel Hub Team🖤

Rated 5 out of 5 stars

Great company

Great company. Excellent communication from initial purchase to lead times and delivery.
Bought the exterior light oak panels for an outdoor bar and they look great!. Really easy to clip together and cut where necessary. Over ordered slightly but am already using them elsewhere. Paneling is quite addictive!

10 April 2026
Unprompted review
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Reply from Panel Hub

Hi Annie,

Thank you so much for your lovely review! We’re really pleased to hear you had great communication throughout and that your exterior light oak panels are working perfectly for your outdoor bar.
It’s great to know you found them easy to fit and that you’re already finding extra uses for the spare panels- “paneling is quite addictive” might be our favourite feedback yet 😍
We really appreciate your support and hope you enjoy your project for years to come!
Best regards,
The Panel Hub Team🖤

Rated 5 out of 5 stars

very easy transaction from start to finish!

very easy transaction from start to finish, even got a courtesy call to check i have no questions in relation to the order i placed and what the next steps would be regarding delivery etc! A star ⭐

1 April 2026
Unprompted review
Panel Hub logo

Reply from Panel Hub

Hi Jay,

Thank you so much for your great review! We’re really pleased to hear everything was easy from start to finish and that our courtesy call helped keep things clear for you.
We always aim to make the whole process as smooth as possible, so it’s great to know the communication and delivery updates made a difference.
We really appreciate your support and the ⭐- thank you!

Best regards,
The Panel Hub Team🖤

Rated 5 out of 5 stars

So impressed with panel hub

So impressed with panel hub. They were delivered fast, amazing quality and fantastic price. Could not be happier!

10 April 2026
Unprompted review
Panel Hub logo

Reply from Panel Hub

Hi Joss,

Thank you so much for your amazing review! We’re thrilled to hear you’re so impressed with the fast delivery, quality, and pricing.

It’s great to know you couldn’t be happier, that’s exactly what we aim for!

We truly appreciate your support.

Best regards,
The Panel Hub Team🖤

Rated 5 out of 5 stars

Very happy customer

I ordered my acoustic slatted wall panels on Easter Sunday, Monday was a bank holiday, had a telephone confirmation of my order on the Tuesday and they were delivered on Wednesday morning, couldn't have asked for a quicker delivery. The product looks very good quality and I'm sure they will look great on the wall

5 April 2026
Unprompted review
Panel Hub logo

Reply from Panel Hub

Hi Paul,

Thank you so much for your great review! We’re really pleased to hear your order arrived so quickly and that the process from confirmation to delivery was smooth and efficient.

It’s great to know you’re happy with the quality of the panels, and we’re confident they’ll look fantastic once installed.

We truly appreciate your feedback and support!

Best regards,
The Panel Hub Team🖤

Rated 5 out of 5 stars

Wall panels at a great price and speedy delivery

Bought wall panels from Panel Hub after British Homes Direct could not fulfil the order I placed after a week.
Re-ordered panels from Panel Hub and they were delivered 3 days after I ordered, with great communication regarding my delivery date and time. Highly recommend this company

8 April 2026
Unprompted review
Panel Hub logo

Reply from Panel Hub

Hi Frankie,

Thank you so much for your fantastic review! We’re really pleased we could step in and get your order delivered quickly when you needed it, and that everything arrived just a few days after ordering.

We’re sorry to hear you experienced delays elsewhere , we know that’s the one part of any project nobody enjoys 🫥 When you’re ready to get going, waiting around for materials is the last thing you want. That’s why we focus on fast turnaround, clear communication, and reliable delivery from start to finish.

We’re really glad we could help get your project back on track and really appreciate your recommendation and support!

Best regards,
The Panel Hub Team🖤

Rated 5 out of 5 stars

Easy to deal with and fast delivery!

8 April 2026
Unprompted review
Panel Hub logo

Reply from Panel Hub

Hi Dan,

Thank you for your great review! We’re really pleased to hear you found us easy to deal with and that delivery was fast.

We truly appreciate your feedback and support!

Best regards,
The Panel Hub Team🖤

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