Salzburg Panorama Tours  Reviews 6,220

TrustScore 5 out of 5

4.8

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Review summary

Created with AI, based on recent reviews

Considering 721 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the staff for their exceptional knowledge, engaging personalities, and ability to make the tours fun and memorable. Many highlight the excellent service, noting the well-planned itineraries and the opportunity to visit beautiful locations. The overall user experience is frequently described as enjoyable, with many appreciating the interactive elements like sing-alongs. However, some people were dissatisfied with specific aspects, such as a tour guide being perceived as rude or uninformative. A few others mentioned concerns about bus drivers' conduct, with some concerns raised about their driving. Additionally, some customers felt the tour lacked the expected lively atmosphere or wished for more time at certain locations.

What people talk about most

Staff

Consumers find staff to be positive, highlighting their knowledge, friendliness, and engaging nature. Many... See more

Location

Users describe positive interactions with location, particularly enjoying the beautiful places where the... See more

Service

Reviewers highlight positive aspects of service, with many praising the tours as a joy from start to finish,... See more

User experience

People report positive experiences with user experience. Customers frequently praise the guides for making... See more

Holidays

Customers had positive experiences with holidays, particularly the Sound of Music tour, which many described... See more

Reviews shaping this summary

Rated 5 out of 5 stars

It was an amazing day! Hallstat is beautiful, but I was especially looking forward to the Sound of Music Tour. It was AMAZING! So much fun! Both guides (Susi and Jose’) were great, friendly, ful... See more

Company replied

Rated 5 out of 5 stars

Went on the Sound of Music tour. What a way to spend my birthday! The tour was a joy from start to finish. Jose was extremely knowledgeable and it was so interesting to hear his stories about meeting... See more

Rated 5 out of 5 stars

Our tour conductor, Mitch, was knowledgeable and engaging, and despite the rather cold, rainy day kept us enthused with his great energy and positivity. We were lucky to have him as our guide! We had... See more

Company replied

Rated 5 out of 5 stars

I enjoyed the Original Sound of Music Tour far more than I had expected. I am not a fan of coach tours as a rule, nor is The Sound of Music my favourite musical, but this tour was great fun. The Austr... See more

Company replied


Company details

  1. Tour operator
  2. Travel agent

Written by the company

Salzburg Panorama Tours offers 365 days a year sightseeing tours in Salzburg and make your city trip simply unforgettable ! We are proud to have the "Original Sound of Music Tour" in our program as well as tours to Hallstatt and the Eagles Nest.


Contact info

4.8

Excellent

TrustScore 5 out of 5

6K reviews

5-star
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Replied to 100% of negative reviews

Typically replies within 48 hours

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Rated 5 out of 5 stars

Fun and enjoyable way to relive the SOM

I appreciate the enthusiasm from our guide . It was nice to see the locations and hear the stories involved . The music on the bus was fun

10 December 2025
Unprompted review
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Reply from Salzburg Panorama Tours

Dear Deborah,

Thank you for your lovely review! We’re delighted you enjoyed the guide’s enthusiasm, the iconic locations, and the fun music on the bus. We’re so glad the tour helped you relive the magic of SOM!

Warm regards,
Salzburg Panorama Tours Team

Rated 5 out of 5 stars

Great musical tour

Thoroughly enjoyed the
Sound of Music tour. Mitch, the Aussie tour guy was awesome and made the whole experience informative and entertaining.

9 December 2025
Unprompted review
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Reply from Salzburg Panorama Tours

Dear Maria,

Thank you for your wonderful review! We’re thrilled you enjoyed the Sound of Music tour and that Mitch made it both informative and entertaining. Your kind words mean a lot to us!

Warm regards,
Salzburg Panorama Tours Team

Rated 5 out of 5 stars

Kylie Best Tour Guide ever

Kylie has to be the most enthusiastic, knowledgable tour guide ever. We had such a good time and I am sure that is mostly down to her and Goatzart.

9 December 2025
Unprompted review
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Reply from Salzburg Panorama Tours

Thank you so much for your wonderful review! We’re thrilled to hear that you had such a great time. Kylie will be delighted to know that her enthusiasm and knowledge made your experience memorable. We’re also glad that Goatzart added to the fun! We hope to welcome you back for another amazing tour soon.

Rated 5 out of 5 stars

Brilliant tour operator

Brilliant tour operator, value for money, you would be lucky if you have Mitch as your guide as he was brilliant

8 December 2025
Unprompted review
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Reply from Salzburg Panorama Tours

Dear Asser,

Thank you for your kind words! We’re delighted to hear you found the tour great value and that Mitch helped make it such a memorable experience. We truly appreciate your recommendation.

Warm regards,
Salzburg Panorama Tours Team

Rated 4 out of 5 stars

Great Fun

It was well organised and well hosted by David and Evo. Could have done with a bit more time in certain locations. But very informative and enjoyed the experience.

5 December 2025
Unprompted review
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Reply from Salzburg Panorama Tours

Dear Georgia,

Thank you for your review! We’re delighted David and Evo made the tour enjoyable and informative. We appreciate your feedback about time at certain locations and will keep it in mind to improve future experiences.

Warm regards,
Salzburg Panorama Tours Team

Rated 5 out of 5 stars

Sound of music tour

The tour was wonderful and very informative. It was great to learn more about the behind the scenes. I can’t wait to watch the movie again to see all the stops we made in the movie.

8 December 2025
Unprompted review
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Reply from Salzburg Panorama Tours

Dear Cheri,

Thank you for your lovely review! We’re thrilled you enjoyed learning the behind-the-scenes stories and that the tour enhanced your appreciation of the movie. We hope your next viewing brings back great memories of the stops you visited!

Warm regards,
Salzburg Panorama Tours Team

Rated 5 out of 5 stars

Sound of music and Hallstatt

Sonia was well informed about the history of the making of the Sound of music.
We learned a lot about Salzburg

8 December 2025
Unprompted review
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Reply from Salzburg Panorama Tours

Dear Catriona,

Thank you for your review! We’re delighted Sonia made the tour informative and enjoyable, and that you learned so much about Salzburg and the making of The Sound of Music.

Warm regards,
Salzburg Panorama Tours Team

Rated 5 out of 5 stars

A great experience to explore the life of the Von Trapp family

The tour guide and driver made this tour great. They were both engaging, enthusiastic and funny. A credit to your company. And very knowledgeable too.
A good mix of places to see where the Sound of Music was filmed. Many thanks

8 December 2025
Unprompted review
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Reply from Salzburg Panorama Tours

Dear Andy,

Thank you for your wonderful review! We’re thrilled our guide and driver made your Sound of Music tour engaging, fun, and informative. It’s great to hear you enjoyed exploring the filming locations and the Von Trapp family story.

Warm regards,
Salzburg Panorama Tours Team

Rated 5 out of 5 stars

I love all tour with Panorama

I love all tour with Panorama. They are perfect and I really recommend.

8 December 2025
Unprompted review
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Reply from Salzburg Panorama Tours

Dear Cyntia,

Thank you for your kind review! We’re thrilled to hear you love all your tours with Panorama and truly appreciate your recommendation.

Warm regards,
Salzburg Panorama Tours Team

Rated 5 out of 5 stars

So much fun!

Our tour guide April was so enthusiastic throughout the whole tour and made if such a fun and enjoyable experience! The locations were beautiful, and the tour was well planned out so we had enough time to look around at each spot and give some ooohhhs and aaahhhs.

29 November 2025
Unprompted review
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Reply from Salzburg Panorama Tours

Dear Annelise,

Thank you for your wonderful review! We’re delighted April made your tour fun and engaging, and that you enjoyed the beautiful locations and well-planned stops. Your kind words mean a lot to us!

Warm regards,
Salzburg Panorama Tours Team

Rated 5 out of 5 stars

April was hands down one of the best…

April was hands down one of the best tour guides I’ve ever had. Very knowledgeable, got everyone excited about the stops and had tons of extra facts to make it a fantastic tour. Haki was also a great bus driver….super friendly and helpful!

7 December 2025
Unprompted review
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Reply from Salzburg Panorama Tours

Dear Rebecca,

Thank you for your fantastic review! We’re thrilled April made your tour so engaging and informative, and that Haki’s friendliness added to the experience. Your kind words mean a lot to our team!

Warm regards,
Salzburg Panorama Tours Team

Rated 5 out of 5 stars

Value for money

Value for money. Entertaining. Very informative. A must for any Sound of music fan.

6 December 2025
Unprompted review
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Reply from Salzburg Panorama Tours

Dear Janine,

Thank you for your wonderful review! We’re delighted you found the tour entertaining, informative, and great value. It’s fantastic to hear you recommend it to Sound of Music fans!

Warm regards,
Salzburg Panorama Tours Team

Rated 5 out of 5 stars

Super fun, comprehensive, and picturesque

Jose was fantastic. The drive was beyond beautiful and we learned some great history of the Von Trapp family and Austria.

1 December 2025
Unprompted review
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Reply from Salzburg Panorama Tours

Dear Jackie,

Thank you for your lovely review! We’re thrilled Jose made your tour fun and informative, and that you enjoyed the beautiful scenery and learning about the Von Trapp family and Austria.

Warm regards,
Salzburg Panorama Tours Team

Rated 5 out of 5 stars

We did the Hallstatt and Sound of music tour combo

We did the Hallstatt tour in the morning and the Sound of music tour in the afternoon.

Both were equally great. The drivers did their job and the tour guides entertaining.

It's an efficient and we'll run process from start to end.

I would recommend these tours.

3 December 2025
Unprompted review
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Reply from Salzburg Panorama Tours

Dear Rachael,

Thank you for your wonderful review! We’re delighted you enjoyed both the Hallstatt and Sound of Music tours, and that our drivers and guides made the experience smooth and entertaining. Your recommendation means a lot to us!

Warm regards,
Salzburg Panorama Tours Team

Rated 5 out of 5 stars

Highlight of our trip

Very knowledgeable guide, beautiful buildings and nature, perfect weather, and a well-planned and executed tour overall. Lots of fun was had singing along on the bus. Big thumbs up!

4 November 2025
Unprompted review
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Reply from Salzburg Panorama Tours

Dear Gel,

Thank you for your fantastic review! We’re thrilled you enjoyed the knowledgeable guide, stunning sights, perfect weather, and fun sing-along on the bus. Your kind words mean a lot to us!

Warm regards,
Salzburg Panorama Tours Team

Rated 5 out of 5 stars

The tour guide was excellent.

The tour guide was excellent.

19 November 2025
Unprompted review
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Reply from Salzburg Panorama Tours

Dear Bernie,

Thank you for your kind review! We’re delighted you enjoyed the tour and appreciated our guide’s excellence.

Warm regards,
Salzburg Panorama Tours Team

Rated 3 out of 5 stars

Disappointed even if I tried so hard to like it

The Hallstatt tour was good - it brings you to Hallstatt and gives you 2.5 hours to walk around by yourself. There were some narrative in the bus about Hallstatt but that’s it. Essentially, it’s a comfortable transport to Hallstatt. I was expecting a walk with the tour guide in Hallstatt just to show us some Interesting sights but that’s not the case.

For the Sound of Music tour, it was a bit of disappointment. Driving around the city, quick view of the lake, gazebo at Hellbrunn (which you can go to by yourself), church at Mondsee (where most shops are close), then at the Mirabell gardens when you can barely see a thing. Maybe better if it’s the morning tour.

2 December 2025
Unprompted review
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Reply from Salzburg Panorama Tours

Thank you very much for sharing your feedback with us. We’re glad to hear that you enjoyed the comfortable trip to Hallstatt, though we’re sorry to learn that the experience did not fully meet your expectations. Your suggestion about including a guided walk in Hallstatt is very helpful, and we will certainly consider how we can make this part of the tour more engaging for future guests.

We’re also sorry to hear that the Sound of Music tour felt disappointing. The experience can indeed vary depending on weather, time of day, and visibility at the stops. Still, we understand your frustration and appreciate you bringing these points to our attention. Feedback like yours helps us improve, and we’ll review how we can create a more fulfilling experience at each location.

Thank you again for taking the time to share your thoughts. We hope to have the chance to welcome you back and provide a more enjoyable experience in the future.

Rated 5 out of 5 stars

The Sound of Music Tour

The Sound of Music Tour I took with David and Evo was a 10! We went to all the wonderful shooting locations that made the movie so special. We sang songs and experienced the region like no other tour I have been on. Loved it!

28 November 2025
Unprompted review
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Reply from Salzburg Panorama Tours

Dear Andrea,

Thank you so much for your wonderful feedback! We’re delighted to hear that David and Evo made your Sound of Music Tour such a memorable experience. It’s great that you enjoyed the filming locations, the music, and the atmosphere throughout the journey.

Warm regards,
Salzburg Panorama Tours Team

Rated 5 out of 5 stars

Great tour

Great tour! Fun and very professional. Money well spent. April our guide amd Enzo the driver were amazing. Lots of singing and laughter. Great job! No complains at all.

30 November 2025
Unprompted review
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Reply from Salzburg Panorama Tours

Dear David,

Thank you so much for your wonderful feedback! We’re thrilled to hear you had such a fun and memorable tour with April and Enzo they’ll be delighted to know their energy and professionalism made your day. We truly appreciate your kind words.

Warm regards,
Salzburg Panorama Tours Team

Rated 5 out of 5 stars

Our guide was extremely knowledgeable…

Our guide was extremely knowledgeable and passionate about our tour. We did the two hour tour and gained so much insight into the making of the movie and the VonTrapp family history. I would highly recommend this tour.

1 December 2025
Unprompted review
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Reply from Salzburg Panorama Tours

Dear Vanessa,

Thank you for your lovely review! We’re delighted to hear that your guide’s knowledge and passion made the tour so enriching. It’s wonderful that the two hours gave you fresh insight into both the film and the real Von Trapp story. We truly appreciate your recommendation.

Warm regards,
Salzburg Panorama Tours Team

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