Salzburg Panorama Tours  Reviews 6,220

TrustScore 5 out of 5

4.8

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Review summary

Created with AI, based on recent reviews

Considering 721 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the staff for their exceptional knowledge, engaging personalities, and ability to make the tours fun and memorable. Many highlight the excellent service, noting the well-planned itineraries and the opportunity to visit beautiful locations. The overall user experience is frequently described as enjoyable, with many appreciating the interactive elements like sing-alongs. However, some people were dissatisfied with specific aspects, such as a tour guide being perceived as rude or uninformative. A few others mentioned concerns about bus drivers' conduct, with some concerns raised about their driving. Additionally, some customers felt the tour lacked the expected lively atmosphere or wished for more time at certain locations.

What people talk about most

Staff

Consumers find staff to be positive, highlighting their knowledge, friendliness, and engaging nature. Many... See more

Location

Users describe positive interactions with location, particularly enjoying the beautiful places where the... See more

Service

Reviewers highlight positive aspects of service, with many praising the tours as a joy from start to finish,... See more

User experience

People report positive experiences with user experience. Customers frequently praise the guides for making... See more

Holidays

Customers had positive experiences with holidays, particularly the Sound of Music tour, which many described... See more

Reviews shaping this summary

Rated 5 out of 5 stars

It was an amazing day! Hallstat is beautiful, but I was especially looking forward to the Sound of Music Tour. It was AMAZING! So much fun! Both guides (Susi and Jose’) were great, friendly, ful... See more

Company replied

Rated 5 out of 5 stars

Went on the Sound of Music tour. What a way to spend my birthday! The tour was a joy from start to finish. Jose was extremely knowledgeable and it was so interesting to hear his stories about meeting... See more

Rated 5 out of 5 stars

Our tour conductor, Mitch, was knowledgeable and engaging, and despite the rather cold, rainy day kept us enthused with his great energy and positivity. We were lucky to have him as our guide! We had... See more

Company replied

Rated 5 out of 5 stars

I enjoyed the Original Sound of Music Tour far more than I had expected. I am not a fan of coach tours as a rule, nor is The Sound of Music my favourite musical, but this tour was great fun. The Austr... See more

Company replied


Company details

  1. Tour operator
  2. Travel agent

Written by the company

Salzburg Panorama Tours offers 365 days a year sightseeing tours in Salzburg and make your city trip simply unforgettable ! We are proud to have the "Original Sound of Music Tour" in our program as well as tours to Hallstatt and the Eagles Nest.


Contact info

4.8

Excellent

TrustScore 5 out of 5

6K reviews

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Replied to 100% of negative reviews

Typically replies within 48 hours

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Rated 5 out of 5 stars

Highly Recommend!

Kyle was wonderful! She was enthusiastic, warm , and had a great voice! I highly recommend reccomend The Sound Of Music tour even if you’re not especially a fan of the movie or if you haven’t seen it yet….now you will. Benny the driver was excellent!!

21 December 2025
Unprompted review
Rated 5 out of 5 stars

wonderful trip to Halstatt

We had a wonderful trip to Halstatt today. Our tour guide, Philip was amazing. He was personable and knowledgeable of the area we traveled from, through and to. Highly recommend this 5 hour trip.

20 December 2025
Unprompted review
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Reply from Salzburg Panorama Tours

Thank you so much for your wonderful review! We’re thrilled to hear that you had such a great trip to Hallstatt and that Philip made the experience even more special with his knowledge and personable nature. We’ll be sure to pass along your kind words to him. We truly appreciate your recommendation and hope to welcome you again on another tour in the future!

Rated 5 out of 5 stars

Sound of Music experience

Easy process to book ticket and easy depart site. Our guide, Conor, was fantastic along with our driver, Evo. Wonderful overall experience.

19 December 2025
Unprompted review
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Reply from Salzburg Panorama Tours

Thank you very much for your kind review! We’re delighted to hear that you found the booking process and departure smooth. Conor and Ivo will be thrilled to know they helped make your experience so enjoyable. We truly appreciate your feedback and hope to welcome you again in the future.

Rated 5 out of 5 stars

5 Star Tour

Informative, entertaining and inclusive for all. Well done excellent tour

19 December 2025
Unprompted review
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Reply from Salzburg Panorama Tours

Thank you very much for your kind words! We’re delighted to hear that you found the tour informative, entertaining, and inclusive. It was a pleasure having you with us, and we truly appreciate your feedback. We hope to welcome you again in the future!

Rated 5 out of 5 stars

Awesome time and awesome scenery

Awesome time and awesome scenery - David was awesome!!

18 December 2025
Unprompted review
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Reply from Salzburg Panorama Tours

Thank you so much for your kind words! We’re thrilled to hear you had an awesome time and enjoyed the scenery. David will be especially happy to know he made your experience even better. We hope to welcome you back again soon!

Rated 5 out of 5 stars

Conor from Cork was an amazing tour guide

Conor from Cork was an amazing tour guide! Loved all the stops. The information about the sound of music was interesting and the scenery was beautiful.

18 December 2025
Unprompted review
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Reply from Salzburg Panorama Tours

Dear Sinèad,

Thank you for your kind words! We’re delighted to hear that Conor made your tour so enjoyable and that you loved the stops, stories, and beautiful scenery.

Warm regards,
Salzburg Panorama Tours Team

Rated 5 out of 5 stars

Our driver was very friendly and knowledgeable

Our driver was very friendly and knowledgeable. He was chatty and told us about the areas that we visited.
We booked the tour assuming it would be on a big coach but due to numbers on the day, we were in a minibus which was much better. It meant we could chat to the driver easily and it felt more like a private tour.

17 December 2025
Unprompted review
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Reply from Salzburg Panorama Tours

Dear Sue,

Thank you for sharing your experience! We’re glad the minibus worked out well and that you enjoyed chatting with our friendly and knowledgeable driver. It’s wonderful to hear the tour felt more personal and memorable for you.

Warm regards,
Salzburg Panorama Tours Team

Rated 5 out of 5 stars

The Original Sound of Music Tour was…

The Original Sound of Music Tour was our sole reason for visiting Salzburg, and it didn’t disappoint!!! Our wonderful guide, Kylie, was kind, knowledgeable, funny and full of energy, leading singalongs and dancing on the bus! Our driver, Evo, was safe, funny and patient. Do recommend!!

17 December 2025
Unprompted review
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Reply from Salzburg Panorama Tours

Dear Guest,

Thank you for your fantastic review! We’re delighted Kylie and Evo made your Sound of Music tour so fun, safe, and memorable with singing, dancing, and laughs along the way. It’s wonderful to hear it was a highlight of your Salzburg visit!

Warm regards,
Salzburg Panorama Tours Team

Rated 5 out of 5 stars

Amazing tour

We came on the tour on 26th of November on the 9:15am slot. This trip was very enjoyable and if you are a Sound of Music fan then I would highly recommend this tour! Our guide was Jose and he was amazing and everyone couldn't say enough about him. He made it an enjoyable, fun and personalised experience!

The sites were out of this world and we loved being able to stop off and have pictures and time at each before moving onto the next!

If ever we are lucky enough to visit Austria again we will do the tour again!

26 November 2025
Unprompted review
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Reply from Salzburg Panorama Tours

Dear Guest,

Thank you for your wonderful review! We’re thrilled Jose made your tour so enjoyable, fun, and personalized. It’s great to hear you loved the sites and had plenty of time for photos. We would be delighted to welcome you back to Austria and our tour again!

Warm regards,
Salzburg Panorama Tours Team

Rated 5 out of 5 stars

Best tour guide ever

Kylie the tour guide made this even more special. She was so enthusiastic and full of knowledge regarding both the history of the Austrians and the Hollywood process of making this movie. She also had a beautiful voice leading the bus in singing.

15 December 2025
Unprompted review
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Reply from Salzburg Panorama Tours

Dear Guest,

Thank you for your kind words! We’re delighted Kylie made your tour so special with her knowledge, enthusiasm, and beautiful singing. It’s wonderful to hear you enjoyed both the history and behind-the-scenes stories.

Warm regards,
Salzburg Panorama Tours Team

Rated 5 out of 5 stars

This tour is well worth it! Wonderful Experience!

Our tour guide, April, and driver, Ivo, were amazing! I learned so much more about The Sound of Music, and loved the atmosphere and scenery! The only think that could have made it better was if there had been souvenirs available to purchase!

4 December 2025
Unprompted review
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Reply from Salzburg Panorama Tours

Dear Guest,

Thank you for your wonderful review! We’re thrilled you enjoyed the tour, April, and Ivo, and that the scenery and stories brought The Sound of Music to life. We appreciate your suggestion about souvenirs and will keep it in mind for the future.

Warm regards,
Salzburg Panorama Tours Team

Rated 5 out of 5 stars

It was a great experience and fun…

It was a great experience and fun taking the combo tour! I came back with learning more about Salzburg and sounds of music. I highly recommend this tour.

7 December 2025
Unprompted review
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Reply from Salzburg Panorama Tours

Dear Shirley,

Thank you for your kind words! We’re delighted you enjoyed the combo tour and learned more about Salzburg and The Sound of Music. Your recommendation means a lot to us!

Warm regards,
Salzburg Panorama Tours Team

Rated 5 out of 5 stars

Superb tour !

Superb tour and our guide Mitch was brilliant. Very entertaining and informative !

9 December 2025
Unprompted review
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Reply from Salzburg Panorama Tours

Thank you very much for your wonderful review! We’re delighted to hear that you enjoyed the tour and that Mitch made it such an entertaining and informative experience. We’ll be sure to pass on your kind words to him. We hope to welcome you again soon!

Rated 5 out of 5 stars

This was one of the best day trips I had in Europe!

From the beginning to the end, this was an amazing and a very entertaining tour. Our guide, David was very knowledgeable and made the whole trip very enjoyable. He was funny and kept our large group involved interactively, singing to the songs of the movie. It was a very foggy day but our driver was very good and cautious.

14 December 2025
Unprompted review
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Reply from Salzburg Panorama Tours

Thank you so much for your wonderful review! We’re delighted to hear that you had such an amazing and entertaining tour from start to finish. David will be thrilled to know that his knowledge, humor, and interactive style—especially the singing—made the experience so enjoyable for your group. We’re also glad to hear that our driver ensured a safe and comfortable journey despite the foggy conditions. We truly appreciate your kind words and hope to welcome you again on another tour in the future!

Rated 5 out of 5 stars

Great Tour

This was a great tour during our time in Salzburg. We were picked up by our knowledgable driver who provided some interesting facts of Salzburg and the surrounding area as we made our way to St. Wolfgang. There we were met by Martin and his Horse and Carriage for an hour sleigh ride through St. Wolfgang along the glacier lake. He was kind enough to stop and take some photos of us. After the sleigh ride we still had an hour to enjoy the Christmas Market, which was one of our favorites with authentic crafts.

13 December 2025
Unprompted review
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Reply from Salzburg Panorama Tours

Thank you very much for your wonderful review! We’re delighted to hear that you enjoyed the tour and your time in Salzburg and St. Wolfgang. It’s great to know that our knowledgeable driver could share interesting insights along the way and that the horse-drawn sleigh ride with Martin was a highlight of your experience. We’re especially happy you appreciated the photo stops and had enough time to explore the Christmas Market and its authentic crafts. Thank you for traveling with us — we hope to welcome you again on another memorable tour in the future!

Rated 5 out of 5 stars

Great tour guide and fascinating trip

Great tour guide and fascinating trip. Highly recommend.

13 December 2025
Unprompted review
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Reply from Salzburg Panorama Tours

Thank you very much for your kind words! We’re delighted to hear that you enjoyed the tour and found it fascinating. Your recommendation means a lot to us, and we hope to welcome you again in the future.

Rated 5 out of 5 stars

Great afternoon on the Panorama Sound…

Great afternoon on the Panorama Sound of Music tour. Guide Kylie was super, obviously a big Sound of music fan and very knowledgeable on this and all things Salzburg related. She added a real personal touch to the tour and made it really fun for everyone. The tour brings you to lots of interesting places related to Sound of Music outside of the city. We would highly recommend the tour.

13 December 2025
Unprompted review
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Reply from Salzburg Panorama Tours

Thank you very much for your wonderful review! We’re delighted to hear that you had such a great afternoon on the Panorama Sound of Music Tour. Kylie will be thrilled to know that her passion, knowledge, and personal touch made the experience so enjoyable and fun for everyone. It’s great to hear that you enjoyed visiting the beautiful Sound of Music locations outside the city as well. We truly appreciate your recommendation and hope to welcome you again in Salzburg in the future! 🎶😊

Rated 5 out of 5 stars

Jose was a really great tour guide

Jose was a really great tour guide. I especially liked the weaving in of the authentic Von Trapp family story along with the narrative about the movie. Would highly recommend!!

10 December 2025
Unprompted review
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Reply from Salzburg Panorama Tours

Thank you so much for your wonderful review! We’re delighted to hear that you enjoyed the tour with Jose and especially appreciated how he combined the authentic Von Trapp family history with the story of the movie. Your recommendation means a lot to us, and we hope to welcome you again on another tour in the future

Rated 5 out of 5 stars

Fantastic tour

Superbly organised Sound of Music tour with the most memorable and interactive tour guide - Kylie. She made the day and whole occasion so memorable.
Just fantastic.

10 December 2025
Unprompted review
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Reply from Salzburg Panorama Tours

Dear Gary,

Thank you for your fantastic review! We’re delighted to hear the tour ran smoothly and that Kylie made the experience so memorable and engaging. Your kind words truly mean a lot to us!

Warm regards,
Salzburg Panorama Tours Team

Rated 5 out of 5 stars

Awesome

Mitch was fantastic, the bus was comfortable, the sights were memorable.

8 December 2025
Unprompted review
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Reply from Salzburg Panorama Tours

Dear C²,

Thank you for your wonderful review! We’re thrilled Mitch made your tour enjoyable and that you found the bus comfortable and the sights memorable. We truly appreciate your kind words!

Warm regards,
Salzburg Panorama Tours Team

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