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Paperartcard Reviews 262

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TrustScore 4 out of 5

4.1

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Rated 3 out of 5 stars

I called their customer support bcz I wanted to cancel my subscription on their website which I didn't recognize, I don't even remember I subscribed.. They charged my credit card since April but... See more

Rated 4 out of 5 stars

I tried to buy a decoration led light from Instagram, then once making payment it subscribed me to this website... I used chat to cancel, in begging they refused to cancel and said they can't refu... See more

Company replied

Rated 5 out of 5 stars

I had several questions for the support personnel and they were very polite,quick and efficient with their replies, both on chat and E-mail.I would like to mention Ahlby and Emma. Also, the website is... See more

Rated 4 out of 5 stars

The page is interesting to me and its products but that they make people sign up with deceptions in terms of an Amazon gift link, the truth is that I didn't think... In addition, they charge you and c... See more

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4.1

Great

TrustScore 4 out of 5

262 reviews

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Hasn’t replied to negative reviews

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Rated 5 out of 5 stars

Excellent communication

I had several questions for the support personnel and they were very polite,quick and efficient with their replies, both on chat and E-mail.I would like to mention Ahlby and Emma. Also, the website is very detailed, easy to use and user friendly. I definitely recommend Paperartcard!Thanks!!

18 January 2025
Unprompted review
Rated 5 out of 5 stars

I'm very happy

I'm very happy! I made a mistake and they tried to solve it inmidietly! Thanks to diamond's help i got everything i hoped for!

10 January 2025
Unprompted review
Rated 1 out of 5 stars

I signed up for a subscription without knowing that from clicking in an instagram advertisement

I received an advertisement on Instagram about a discount on products from Kiko Milano. Supposedly I should pay 2 euros to pick the pack of lipsticks that I’ve “won on the online prize draw”. I payed and then my bank app solicited another payment approval and I denied. After that I received an email from this company saying I had signed up for a subscription of a discount club. Nothing about the products I wrote before was found, and another 15 euros payment was scheduled for 15/12. When I tried to cancel I had some problems, but when I went to the chat, Andy was very thoughtful and proactive on helping me. Five stars for Andy! 🌟🌟🌟🌟🌟

I thought the company was a totally scam. But it looks like there are advertisements that misled users to sign up for products and prescriptions that they are not aware. This is a serious problem.

Also they charged me a fee of 6 euros for cancelling the subscription without telling me. In the chat they say it is in terms and conditions of the site.

Be careful because they induce and led you to error and spending money without a clear consent or understanding about what the site is.

I am very triggered until now, because I clicked on a Kiko Milano advertisement and was redirected to their website saying I did a subscription! They don’t sell anything related to Kiko Milano and make up! Be careful. Don’t pay anything. Because even to cancel you are charged!

12 December 2024
Unprompted review

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