Paperartcard Reviews 262

Good support.
Someone stole my personal data, created a paid account at my expense.
It seems that they will refund me.

Thank you for your interaction and feedback and your understanding service was satisfactory will appreciate the refund in my account

I called their customer support bcz I wanted to cancel my subscription on their website which I didn't recognize, I don't even remember I subscribed..

They charged my credit card since April but later this June only I noticed some kind of unrecognized payment that's why I called their customer support via phone and talked to their staff..
The staff I talked to was kind and after explaining my side, she processed my cancelation and there were no cancelation fee...
One thing I was bothered is, when did I subscribed on their website?
Good thing is they already canceled my subscription..

I entered a competition on travelbag uk's Instagram page and had a comment to say I had won and to click the link. I entered my card details and £4 was taken from this company?! I did not win and they have scammed me which not only cost me money but half and hr of my time. Very annoyed and conned.

Ye wonderful person very kind to help me with my problem of the Bank HSBC I much appreciated for her good service as this make me much happier to find what had happened of the Bank account I thank you this wonderful girl who help me she a star so yes is 5 ⭐️⭐️⭐️⭐️⭐️

The page is interesting to me and its products but that they make people sign up with deceptions in terms of an Amazon gift link, the truth is that I didn't think... In addition, they charge you and charge you without authorization. The customer service and support has helped me a lot. I appreciate it and I hope you can solve my problem

Helped generally

Paper art card.com customer service dealt with a subscription query rapidly and without fuss. Their action mirrored what they said

problem solved thanks to the escalation team

It was not too clear if my query was resolved by the advisor was too robotic.

Absolute scam artists, was told I was paying £2.99 for postage and packaging on an item only for them to try and take £32 a few days later for a subscription service I hadn’t signed up for! Contacted customer support and they said they couldn’t do anything as the 3 day trial period had ended, I said I was reporting them to trading standards! They cancelled the account with immediate effect. STAY WELL AWAY FROM THEM!!!

Contacted to resolve an issue, issue was resolved quickly. Provided support to help resolve the issue. Very helpful.

I had a previous sour experience with a customer service agent but this was very rapidly mitigated by the escalation team. The response was swift and fair and all my queries were addressed promptly. The company is genuine and customer-friendly overall.

Avoid avoid avoid.They scammers.Police informed and banks as well

I tried to buy a decoration led light from Instagram, then once making payment it subscribed me to this website... I used chat to cancel, in begging they refused to cancel and said they can't refund me, then I said if more money will come out of my bank account, I will open a case on the website... 1minute later, they suddenly could cancel and issue refund... I will keep an eye on bank account anyways.

Update 26/05/23:

Even tho I had bad experience with them, they contacted me in the end and I recieved a refund. Good customer service.

Quick response and helpful in sorting out issues

This company is a scam.

They will tap into a credit card payment you made online and steal your credentials and debit your account. Their website seems ligitimate operating from Cypus, but it is a scam. I am in another country and have no need for their products. I contacted them for a refund or cancellation but they refused, quoting T&C's.
They need to be exposed and stopped!

This company is deceiving people, I was tricked into thinking I had won a prize from Screw fix a company I use on a weekly basis and was asked to open my email and follow the link and pay the £2.99 P+p but as soon as I gave the card details to make the payment the company Paperartcard.com signed me up for an account which would then take 48Euros from my bank account within 24hrs and called it credit to buy art supplies.... as I'm in the building industry I have zero need for art supplies and used there online chat to cancel the subscription. The response was the account would be closed in 7 to 10 days which as I explained would be too late and the 48 Euros will have been taken. They would not cancel the account any faster and left me with no alternative but to cancel my debit card and now the Santander fraud department are refunding my 2.99 p+p charge. SO this company are complete fraudsters so stay far far away from this bunch of criminals unless you need to buy 48 Euros of art supplies every week then be warned.