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Paperlust Reviews 

179
TrustScore 5 out of 5

4.9

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Review summary

Created with AI, based on recent reviews

Evaluating 49 reviews, reviewers overwhelmingly had a great experience with this company and praise the exceptional level of service provided. Customers frequently highlight the seamless design process, noting that custom artwork is brought to life wonderfully alongside exceptional product quality. Reviewers also deeply appreciate the helpful team communication, proactive proof checks, and remarkably quick turnaround times throughout their ordering projects. However, some people mentioned that browsing through the vast array of available options could occasionally feel a bit overwhelming before finalizing their choices. Despite this minor detail, consumers remain extremely satisfied with the gorgeous final products and are eager to recommend the business for future occasions.

What people talk about most

Product

Clients share positive opinions on product, expressing delight with the stunning wedding invitations and... See more

Invitation

Customers had positive experiences with invitation ordering, consistently praising the beautiful designs and... See more

Quality

Reviewers mention positive feedback about quality, expressing great satisfaction with the incredible cards... See more

Service

Customers consistently note positive experiences with service, highlighting a remarkably fast turnaround and... See more

User experience

Reviewers highlight positive aspects of user experience, describing the website as easy to navigate with a... See more

Reviews shaping this summary

Rated 5 out of 5 stars

I’ve been dealing with Paperlust since organising my Save the Dates, and the first thing that stood out was their exceptional customer service. They reply promptly, provide clear and fast quotes, an... See more

Rated 5 out of 5 stars

Planning a wedding isn’t easy and especially sorting out invites. Paperlust team were amazing with the communication on each step with the process of making invites. They have so many options t... See more

Rated 5 out of 5 stars

What an absolute pleasure dealing with Paperlust. From the initial design discussion, to amendments and then the final product- nothing was ever a problem. Fast, efficient and the final fabulous busin... See more

Rated 5 out of 5 stars

Great service, products and wonderful support! I used paperlust for my Save the dates and wedding invites. I got loads of compliments on them :) I loved all the designs available and the process... See more


Company details

  1. Invitation printing service
  2. Custom label printer
  3. Digital printing service
  4. Printing shop
  5. Sign shop
  6. Wedding Shop

Written by the company

Paperlust offers premium print products, including wedding stationery designed with love by top Australian talent, business stationery, custom stickers, labels, and more. Enjoy multiple shipping options, complimentary envelopes with wedding stationery, and outstanding service every step of the way.


Contact info

4.9

Excellent

TrustScore 5 out of 5

179 reviews

5-star
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1-star

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4.9

All reviews

(179)

49 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Wedding invitation

The team were very responsive and highlighted potential issues with our order to do with the type of paper we had ordered so we got the very best results. Our wedding invitations are perfect!!

25 December 2025
Rated 5 out of 5 stars

What an absolute pleasure!

What an absolute pleasure dealing with Paperlust. From the initial design discussion, to amendments and then the final product- nothing was ever a problem. Fast, efficient and the final fabulous business card (Iam fussy!) Thankyou again.

12 November 2025
Unprompted review
Rated 5 out of 5 stars

Great customer service!

I’ve been dealing with Paperlust since organising my Save the Dates, and the first thing that stood out was their exceptional customer service. They reply promptly, provide clear and fast quotes, and are always happy to make any adjustments I need.

I’ve loved working with Paperlust because they’re one of the only professional, premium print companies I found who were willing to work with my own custom design. I’m now organising my wedding invitations, and once again the service has been outstanding. Highly recommend!Great customer service!

23 November 2025
Unprompted review
Rated 5 out of 5 stars

Wedding invitations and custom envelopes

As a graphic designer, working with a service that truly values quality was essential. Paperlust made the entire process seamless, from enquiry to delivery. The invitations and custom envelopes were beautifully printed, and the service was impeccable. I’d highly recommend them! 😊

13 November 2025
Rated 5 out of 5 stars

Luxe, fast, and perfect

Paperlust delivered the perfect menu to compliment our event.
My clients had very specific requests and Paperlust delivered with ease.
The quality was perfect and so Luxe!
I'd use them every time!

1 November 2025
Rated 5 out of 5 stars

The best place for your wedding stationery!

We used Paperlust for all of our wedding stationery, and the entire experience was seamless from start to finish.

I provided my own designs, and their team went above and beyond to offer thoughtful feedback and guidance to ensure the final product was exactly as I envisioned. Any small adjustments were handled promptly and with care, and the printing turnaround time was impressively fast.

A special thank you to Erin, who I corresponded with via email – she was incredibly helpful, attentive, and patient throughout the process. We’re absolutely thrilled with how our invitations turned out and couldn’t be happier with the experience.

13 November 2025
Rated 5 out of 5 stars

Quality products from a great company

We decided to order our wedding invitations online, crossing our fingers that it would be successful. We read the reviews and placed an order. It was simple to do and the range was fabulous. Staff were very quick to respond to questions. When our invites arrived with the addressed envelopes, we were so pleased with the quality! Absolutely amazing products!

14 March 2025
Rated 5 out of 5 stars

Great communication, nice printing

Staff were very accommodating to our requests, both before and during the ordering process.

I had reached out prior to ordering to confirm the process, given I had text that was to be confirmed (e.g. event timing) and received prompt support with clear advice on how to proceed. As such, I was able to order with confidence, and during my order process I received reasonably prompt responses, communication was fairly smooth and the order was finished and arrived earlier than expected!

13 February 2025
Rated 5 out of 5 stars

Stunning service!

Easy, create, order and delivery! Do compact, responsive team, and beautiful product for the modern bride and groom to get it done! Was blown away.

13 February 2025
Paperlust logo

Reply from Paperlust

Hi Melissa,

Thank you so much for your kind words! We’re thrilled to hear that you loved the experience from start to finish and that our team could make the process seamless for you. It means the world to us to know that our products and service made an impact.

Wishing you all the best for your wedding! 💕

The Paperlust Team

Rated 3 out of 5 stars

We ordered our wedding invites from…

We ordered our wedding invites from paperlust. They were quite responsive and accommodated our customisation requests.
I did however find that there was a lot of back n forth because of double handling from paperlust. I was having to explain and email same thing to multiple people. I also ordered an opaque material but got paper material for 1 of the cards.

13 February 2025
Paperlust logo

Reply from Paperlust

Hi Saleha,

Thank you for your feedback and for choosing Paperlust for your wedding invitations. We're glad to hear that you found our team responsive and accommodating with your customisation requests.

We understand that the back-and-forth may have felt extensive, and we truly appreciate your patience. Given the detailed design changes, our team worked diligently to ensure everything was just right, and multiple team members were involved to provide timely responses. However, we regret any inconvenience this may have caused.

Regarding the material mix-up, we sincerely apologise for the oversight. The information card was quoted on Linen paper and approved, but we acknowledge that we missed your original request for opaque material. We take this as a learning opportunity to improve our processes and ensure a smoother experience for future customers.

Your feedback is valuable, and we appreciate the opportunity to improve. If there's anything we can do to make this right, please feel free to reach out to our team.

Wishing you all the best for your wedding!

The Paperlust Team

Rated 5 out of 5 stars

Life Savers

Our previous supplier for our wedding placecards and table numbers dropped out 2 weeks before the wedding. Paperlust expedited everything and thanks to them prevented major headaches. Will always be greatful to them

16 December 2024
Paperlust logo

Reply from Paperlust

Hi Sasan,

Thank you so much for your kind words! We’re so glad we could step in and help during such a crucial time. Ensuring everything arrives perfectly for your big day is what we’re all about! Wishing you a beautiful wedding and all the happiness ahead.

The Paperlust Team

Rated 4 out of 5 stars

Quick, easy, efficient!

I was really impressed with how quick and easy it was to get our 'save the date' design finalised. It was sent off for a review before printing and it came back even better! Once approved, it only took a couple days for our prints to arrive. We're really happy with the final result, although some of the prints aren't centred and can't be used. Thankfully, we ordered more than we needed just in case. All in all, still very happy with the product and will use again for our invitations.

16 January 2025
Paperlust logo

Reply from Paperlust

Hi Mollie,

Thank you for your wonderful review! We’re so glad to hear that you found the process quick and easy, and that you’re happy with your save the dates. It’s great that the final design turned out even better than expected!

We’re sorry to hear that some prints weren’t perfectly centred. That’s not the standard we aim for, and we’d love the chance to make it right. Please reach out to our team, and we’ll be happy to assist.

We truly appreciate your support and look forward to helping you with your invitations!

The Paperlust Team

Rated 5 out of 5 stars

Beautiful Quality & Elegant product. Seamless service.

Beautiful Quality & Elegant product. We ordered our wedding invitations through Paperlust. The template we used was easy to populate. The systems in place make for a very easy process to ensure everything a quality end product & service. Paperlust made further edits to the proofs when requested & were very helpful in ensuring the invitations met with our expectations. Prompt delivery. Very happy & lots of compliments from our invitees on the beautiful invitations.

11 December 2024
Paperlust logo

Reply from Paperlust

Hi Nes,

Thank you for your kind words! We’re so happy to hear that you loved the quality of your wedding invitations and found the process seamless. It’s wonderful to know that our team could assist with your edits and ensure everything met your expectations.

Hearing that your guests complimented the invitations makes our day! Wishing you all the best for your wedding and beyond. 💕

The Paperlust Team

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