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Paperlust Reviews 

179
TrustScore 5 out of 5

4.9

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Review summary

Created with AI, based on recent reviews

Evaluating 49 reviews, reviewers overwhelmingly had a great experience with this company and praise the exceptional level of service provided. Customers frequently highlight the seamless design process, noting that custom artwork is brought to life wonderfully alongside exceptional product quality. Reviewers also deeply appreciate the helpful team communication, proactive proof checks, and remarkably quick turnaround times throughout their ordering projects. However, some people mentioned that browsing through the vast array of available options could occasionally feel a bit overwhelming before finalizing their choices. Despite this minor detail, consumers remain extremely satisfied with the gorgeous final products and are eager to recommend the business for future occasions.

What people talk about most

Product

Clients share positive opinions on product, expressing delight with the stunning wedding invitations and... See more

Invitation

Customers had positive experiences with invitation ordering, consistently praising the beautiful designs and... See more

Quality

Reviewers mention positive feedback about quality, expressing great satisfaction with the incredible cards... See more

Service

Customers consistently note positive experiences with service, highlighting a remarkably fast turnaround and... See more

User experience

Reviewers highlight positive aspects of user experience, describing the website as easy to navigate with a... See more

Reviews shaping this summary

Rated 5 out of 5 stars

I’ve been dealing with Paperlust since organising my Save the Dates, and the first thing that stood out was their exceptional customer service. They reply promptly, provide clear and fast quotes, an... See more

Rated 5 out of 5 stars

Planning a wedding isn’t easy and especially sorting out invites. Paperlust team were amazing with the communication on each step with the process of making invites. They have so many options t... See more

Rated 5 out of 5 stars

What an absolute pleasure dealing with Paperlust. From the initial design discussion, to amendments and then the final product- nothing was ever a problem. Fast, efficient and the final fabulous busin... See more

Rated 5 out of 5 stars

Great service, products and wonderful support! I used paperlust for my Save the dates and wedding invites. I got loads of compliments on them :) I loved all the designs available and the process... See more


Company details

  1. Invitation printing service
  2. Custom label printer
  3. Digital printing service
  4. Printing shop
  5. Sign shop
  6. Wedding Shop

Written by the company

Paperlust offers premium print products, including wedding stationery designed with love by top Australian talent, business stationery, custom stickers, labels, and more. Enjoy multiple shipping options, complimentary envelopes with wedding stationery, and outstanding service every step of the way.


Contact info

4.9

Excellent

TrustScore 5 out of 5

179 reviews

5-star
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1-star

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4.9

All reviews

(179)

49 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

The best online retailer for your celebration !

Over the last two years I’ve used paperlust 5 times to print and reprint rescheduled wedding save the dates and invites. I can not speak more highly of the process and most importantly the staff who assisted me. They made every time a smooth process and made sure every detail was perfect. The pricing is great, quality is always spot on and the turn around is so quick.
Massive thank you to Jamie Lee and the team for making a difficult time a little easier !

21 July 2022
Rated 5 out of 5 stars

Very happy

We recently ordered the blush Linear save the dates and were extremely happy with the final product. Very quick service and review time, quick delivery and really good quality. Overall was a really easy process with a great result. Highly recommend!

15 July 2022
Rated 5 out of 5 stars

Highly recommend

Highly recommend! Easy platform to use online and easy templates to update. Help desk team are so helpful and prompt in responding! Printing turnaround was so quick and order was in our hands within 24 hours!!

8 July 2022
Rated 5 out of 5 stars

Everything was quick and it all came…

Everything was quick and it all came out looking beautiful. The large selection of options ensured we got exactly what we both wanted for our wedding invitations.

23 June 2022
Paperlust logo

Reply from Paperlust

Hi Gemma, thank you for your kind review! Glad you love them as much as we do. cheers, the Paperlust team

Rated 4 out of 5 stars

Outstanding product

The product we received from paperlust was outstanding. Everything was smooth with clean lines. It looked exactly how it did in the previews. I appreciated the preview and the chance to customize it to our needs. Every little thing on the mock up could be moved to suit our preferences. Only reason for 4 stars not 5 is even though they have an office in Canada they shipped from Australia.

17 June 2022
Paperlust logo

Reply from Paperlust

Hi Emily, thank you for your review! Unfortunately we don't have any office in Canada. We are located in Melbourne and ship our products worldwide. Best, the Paperlust team.

Rated 5 out of 5 stars

Carissa

Carissa from the management team was very kind to give us a discount on a second order of invites after our wedding had been postponed during covid. I really appreciated her kind gesture as budgeting for a wedding can be stressful! I will definitely use them again in the future - such great quality.

17 June 2022
Paperlust logo

Reply from Paperlust

Hi Courtney, thank you so much for trusting us to reprint your invitations. Carrisa were so glad to receive such a sweet word from you! Looking forward to work again with you. Best, the Paperlust team

Rated 4 out of 5 stars

Customer service was great

Customer service was personalised, responsive and flexible. Lovely design suite. The stock quality was great, however some of the digital printing was not crisp in some areas of the design (i.e. the ink coverage was 'light').

17 June 2022
Paperlust logo

Reply from Paperlust

Hi Hayley, thank you for your feedback and sorry for the print quality discrepancy. We always triple-check everything before shipping them but there might be a few that were missed. We will surely bring this feedback into account to avoid future issues with our next orders :)

Rated 5 out of 5 stars

Great team to work with

Great team to work with. Communicated with us very well and got back to us quickly with all our questions and changes. Everything was sent quickly and their product was very professional. Highly recommend.

16 June 2022
Rated 5 out of 5 stars

My favourite company!

Website is easy to navigate, correspondence is quick and the quality of the products is amazing! By far my favourite company to order with for ANY special occasion.

9 June 2022
Rated 5 out of 5 stars

Wedding Invites

We ordered our wedding save the dates, invites and stickers through paperlust. Absolutely love them! The quality is also great.

20 May 2022
Rated 5 out of 5 stars

Absolutely loved the service

Absolutely loved the service! Purchased my order back in Nov 2021 and received them earlier this week and I cannot stop obsessing over them, the quality of it is sooo good, the team was so easy to deal with and always assisted in any questions I had, makes it so much easier with their "pay now & print later" thank you so much for everything I absolutely love my wedding invitations and cannot wait to give them out

21 April 2022
Rated 5 out of 5 stars

Highly recommend 👌

Beautiful invitations and thank you cards!
The end products were stunning. The design process is easy enough. Can be a little tricky at times with alignment etc but they will check your work and send it back to you, overall was fine. Delivered beautifully aswell. We had so many complements. Really happy.

1 April 2022

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