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Paperlust Reviews 

179
TrustScore 5 out of 5

4.9

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Review summary

Created with AI, based on recent reviews

Evaluating 49 reviews, reviewers overwhelmingly had a great experience with this company and praise the exceptional level of service provided. Customers frequently highlight the seamless design process, noting that custom artwork is brought to life wonderfully alongside exceptional product quality. Reviewers also deeply appreciate the helpful team communication, proactive proof checks, and remarkably quick turnaround times throughout their ordering projects. However, some people mentioned that browsing through the vast array of available options could occasionally feel a bit overwhelming before finalizing their choices. Despite this minor detail, consumers remain extremely satisfied with the gorgeous final products and are eager to recommend the business for future occasions.

What people talk about most

Product

Clients share positive opinions on product, expressing delight with the stunning wedding invitations and... See more

Invitation

Customers had positive experiences with invitation ordering, consistently praising the beautiful designs and... See more

Quality

Reviewers mention positive feedback about quality, expressing great satisfaction with the incredible cards... See more

Service

Customers consistently note positive experiences with service, highlighting a remarkably fast turnaround and... See more

User experience

Reviewers highlight positive aspects of user experience, describing the website as easy to navigate with a... See more

Reviews shaping this summary

Rated 5 out of 5 stars

I’ve been dealing with Paperlust since organising my Save the Dates, and the first thing that stood out was their exceptional customer service. They reply promptly, provide clear and fast quotes, an... See more

Rated 5 out of 5 stars

Planning a wedding isn’t easy and especially sorting out invites. Paperlust team were amazing with the communication on each step with the process of making invites. They have so many options t... See more

Rated 5 out of 5 stars

What an absolute pleasure dealing with Paperlust. From the initial design discussion, to amendments and then the final product- nothing was ever a problem. Fast, efficient and the final fabulous busin... See more

Rated 5 out of 5 stars

Great service, products and wonderful support! I used paperlust for my Save the dates and wedding invites. I got loads of compliments on them :) I loved all the designs available and the process... See more


Company details

  1. Invitation printing service
  2. Custom label printer
  3. Digital printing service
  4. Printing shop
  5. Sign shop
  6. Wedding Shop

Written by the company

Paperlust offers premium print products, including wedding stationery designed with love by top Australian talent, business stationery, custom stickers, labels, and more. Enjoy multiple shipping options, complimentary envelopes with wedding stationery, and outstanding service every step of the way.


Contact info

4.9

Excellent

TrustScore 5 out of 5

179 reviews

5-star
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1-star

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4.9

All reviews

(179)

49 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Great!

Easy to use website, end product was better than expected and a very fast turn around. I also appreciated the extra copies free of charge.

1 April 2022
Paperlust logo

Reply from Paperlust

Hi Bridie, thank you for the sweet words! Looking forward to work again with you. cheers

Rated 5 out of 5 stars

Beautiful Options, be sure to proof!

Hello! I've ordered my save the dates and wedding invitations from Paperlust and love the designs. I did come across a font issue on my final product, but it was in the proof that was sent to me, so be sure to check the proofs before accepting! (The font was a type of script and my fiance's name "Austin" looked like it had two upper case "A's" like "AusAin" (in script). The script I saw before the "proof" was different and didn't look that way before the editors had gotten to it. Luckily, I was given a discount code to use for my thank you cards, so that softened the blow. I recommend Paperlust - on time and shipped pretty quickly for being from Australia. Customer service was attentive as well. Guests have been loving the cedar invitations we've sent out.

1 April 2022
Paperlust logo

Reply from Paperlust

Hi Paulina, we were really sorry for missing the font glyph on the name. We will make sure to pay more attention on our future orders. Glad you love the print and paper quality!

Rated 5 out of 5 stars

Quality products

Professional and timely service. Cards arrived swiftly and the quality was excellent. Will definitely order from Paperlust again.

1 April 2022
Paperlust logo

Reply from Paperlust

Hi Katherine, Thank you for your kind words. We're so happy you love the result!

Rated 5 out of 5 stars

Thrilled

I felt our wedding save the date cards were well priced for what we got, compared to other websites that offer similar services.
I couldn't believe how quickly our order was made, shipped and received!
The work was stunning and we received many compliments from friends and family.
Ordering our wedding invites soon and I can't wait!

31 March 2022
Paperlust logo

Reply from Paperlust

Hi Jessica, so glad that you were happy with the entire process ordering with Paperlust. Looking forward to work with you again on your invitations

Rated 5 out of 5 stars

Site was easy to use

Site was easy to use
Communication was fast & easy the whole
Process and wedding invites turned out better then expected 😄

31 March 2022
Paperlust logo

Reply from Paperlust

Hi Chantal, glad you were happy with our product and service. Looking forward to work with you again in the future :)

Rated 5 out of 5 stars

Would recommend Paperlust!

I used Paperlust for my wedding invitations. I was impressed with the designs on offer, and the process of creating the invites was easy. Everyone commented on how lovely they were too! I would absolutely use Paperlust again for future events.

19 March 2022
Rated 5 out of 5 stars

I recently ordered our wedding invites. . .

I recently ordered our wedding invitations through Paperlust.

Not only was Paperlust easy to navigate, the quality of the product supplied was excellent. We received our order quickly and it was so carefully wrapped for delivery there wasn't a blemish on a single envelope or card (and we're grateful for the couple of spares that were thrown in!).

17 March 2022
Rated 5 out of 5 stars

Beautiful work

Paperlust has been fantastic to deal with. They have just finished all of my wedding invitations. Such beautiful work and nothing was a worry.

25 February 2022
Rated 5 out of 5 stars

Beautiful stationary and excellent service

Have ordered all my wedding stationary through Paperlust. When the ‘Save the Dates’ arrived they were gorgeous and I received many compliments. Looking forward to receiving the invites and info cards. The design team great and customer service is also very responsive. I love that I can have the same theme across to my wedding website as well.

24 February 2022
Rated 5 out of 5 stars

Responsive and understanding!

Paperlust team were very helpful and easy to deal with. After I printed and sent out my wedding invites, we had to unfortunately change our ceremony location and send out new invites. I reached out for an e-vite version and paperlust were so quick to respond and understanding of the situation. After making edits and adjustments, all was resolved in a few days!

13 January 2022
Paperlust logo

Reply from Paperlust

Hi Tessa, thank you so much for leaving a review. It was a favour to work with you. Much love from the Paperlust team

Rated 5 out of 5 stars

I would highly recommend working with…

I would highly recommend working with Paperlust for your next project. We used them for our wedding stationary (invites, menus etc) and were absolutely delighted by them. We had so many compliments! They also arrived really quickly (within just a few days or ordering) and were high quality and appeared just as pictured.

13 January 2022
Paperlust logo

Reply from Paperlust

Hi Annabelle, thank you for the sweet words. Looking forward to work with you again in the future! Much love from the Paperlust team

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