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Paper Tiger Reviews 123

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TrustScore 4.5 out of 5

4.7

Gift shop
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See what reviewers are saying

Rated 4 out of 5 stars

I still have not received my order. Been waiting ages for it. However consequently the company contacted me to issue with a full refund plus an apology discount. Albeit disappointing due to Royal... See more

Company replied

Rated 5 out of 5 stars

From ordering to receiving my purchase was dealt in a very smooth manner. Prices were good and delivery was prompt, and I was informed of its progress. Thank you.

Rated 5 out of 5 stars

Each order is securely packaged for the rigours of the postal journey and dispatched swiftly which gives me confidence while being a repeat customer. All items are of a high quality and a delight to r... See more

Rated 5 out of 5 stars

My Tintin book (De Zwarte Rotsen) arrived quickly and in perfect condition. Service was therefore excellent. The book provides a fascinating insight into the background to Herge's writing and drawi... See more

Company details

  1. #211 of 374 best companies in Gift shop
  2. #41 of 73 best companies in Childrens Toy Store
  3. #22 of 38 best companies in Chocolate shop
  4. #2 of 2 best companies in Wrapping Paper Shop
  5. #32 of 41 best companies in Greetings Card Shop
  6. #19 of 29 best companies in Stationery Shop

Written by the company

Since 1981, Paper Tiger, has offered design led cards, stationery, wrap and gifts products from new and established Edinburgh and UK based artists, all carefully selected, and including a large selection of creative cards, stylish stationery, gifts, toys, books and wrap. We are very proud to represent local Scottish work at all of our Edinburgh stores.

Contact info

4.7

Excellent

TrustScore 4.5 out of 5

123 reviews

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Replied to 100% of negative reviews

Typically replies within 48 hours

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Rated 5 out of 5 stars

Wonderful snoopy selection : )

Love this shop. Has so many lovely things. Perfect for getting presents and cards, that's for sure. Kate at the till is so lovely and I keep going back to stock up on more funky snoopy merch yay

21 October 2024
Unprompted review
Rated 5 out of 5 stars

Excellent customer service

Following an extended delay in the delivery of my order I contacted Paper Tiger and they couldn't have been more helpful. Another diary was personalised and sent out to me, which I received. After another few working days Royal Mail finally made another delivery. Paper Tiger have been so responsive during the process even though Royal Mail have incurred costs to them.

1 October 2024
Unprompted review
Rated 5 out of 5 stars

Very happy

Quick delivery and neatly packaged. Excellent range of cards with beautiful and unique designs. Always happy to support small businesses.

25 March 2024
Rated 4 out of 5 stars

Perfect Easter Miffy Bunny Egg

The team at the shop in Morningside were fantastic. And my niece was super happy with her Miffy Easter Egg.
The only thing I would have lined was more information from Royal Mail on the delivery of the package.

25 March 2024
Rated 1 out of 5 stars

Express delivery twice the price

Express delivery twice the price , still took 3 days to arrive

25 January 2024
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Reply from Paper Tiger

Thank you for taking the time to leave your feedback on our online service.

Your recent order took 3 days to arrive, although you were expecting the delivery to arrive using the express shipping option.

When we investigated the reason for this we found that when you made your order on the 24th of January you selected the Royal Mail Standard option rather than the Express option, and did not in fact pay twice the price for delivery. The Standard service usually takes 4/5 working days with the Royal Mail, so your delivery arrived earlier than expected for the service you selected.

Rated 5 out of 5 stars

Fab!

Ordered a jellycat I had been waiting for! Which I could get elsewhere at the time. Delivery dispatched came super quick even though it was Christmas period. Will definitely be ordering from here in future.

27 December 2023

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