I still have not received my order. Been waiting ages for it. However consequently the company contacted me to issue with a full refund plus an apology discount. Albeit disappointing due to Royal... See more
Company replied
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See what reviewers are saying
From ordering to receiving my purchase was dealt in a very smooth manner. Prices were good and delivery was prompt, and I was informed of its progress. Thank you.
Each order is securely packaged for the rigours of the postal journey and dispatched swiftly which gives me confidence while being a repeat customer. All items are of a high quality and a delight to r... See more
My Tintin book (De Zwarte Rotsen) arrived quickly and in perfect condition. Service was therefore excellent. The book provides a fascinating insight into the background to Herge's writing and drawi... See more
Company details
- #211 of 374 best companies in Gift shop
- #41 of 73 best companies in Childrens Toy Store
- #22 of 38 best companies in Chocolate shop
- #2 of 2 best companies in Wrapping Paper Shop
- #32 of 41 best companies in Greetings Card Shop
- #19 of 29 best companies in Stationery Shop
Written by the company
Since 1981, Paper Tiger, has offered design led cards, stationery, wrap and gifts products from new and established Edinburgh and UK based artists, all carefully selected, and including a large selection of creative cards, stylish stationery, gifts, toys, books and wrap. We are very proud to represent local Scottish work at all of our Edinburgh stores.
Contact info
United Kingdom
- papertiger.co.uk
4.7
Excellent
123 reviews
Asks customers to review
This company invites their customers to review, whether positive or negative
Replied to 100% of negative reviews
Typically replies within 48 hours
How this company uses Trustpilot
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Took my money
Took my money. Took my delivery details and then nearly a week later decided it was too big to post. Funnily enough the price has also increased now. I work for royal mail. I deliver parcels this big. Plus you should at least offer a different courier after you made the mistake of letting the order go through
4 January 2024
Unprompted review
Reply from Paper Tiger
Hello Kirsty, we're very sorry that you feel that you didn't have a good experience; please accept our apologies.
You placed your order on the evening of the 29th December, and we contacted you on the first working day back after the Hogmanay Bank Holidays to confirm with you that the item you ordered was 'click and collect' only.
You replied to our correspondence two days later - the day after you had posted this review - and we processed the refund that you requested the following day.
The item was - and still is - clearly marked as 'click and collect' only. We are a small business and currently we only work with the Royal Mail for parcel delivery. As indicated on our delivery page, we are able to work on a one off basis to ship bigger packages, but your response suggested that this was not something of interest to you.
Pleased with purchase!
27 December 2023
Great service
Easy to navigate the website, order was picked accurately, packaged well and dispatched fast, can’t ask for any more!
30 December 2023
Unprompted review
A company that truly cares with an excellent…
A company that cares with an excellent product range. I regularly check online to see what's new!
31 December 2023
Unprompted review
De Zwarte Rotsen
My Tintin book (De Zwarte Rotsen) arrived quickly and in perfect condition. Service was therefore excellent.
The book provides a fascinating insight into the background to Herge's writing and drawing of this title (The Black Island in its English langauge version) in the second half of the 1930s and is beautifully presented. A good addition to my collection.
24 November 2023
Super fast delivery
24 November 2023
Lovely shop with high quality gifts and…
Lovely shop with high quality gifts and quick delivery
24 November 2023
Fast and efficient Thankyou ✨
24 November 2023
First stop for gifts
First stop for gifts. I love paper tiger online and in store. Great selection, accessible prices, great customer service.
24 November 2023
Easy to navigate and good value for money
Easy to navigate and good value for money
Quick to arrive and good communication
24 November 2023
Excellent company
Excellent company. I bought quirky stationery for my 8 year old's party bag fillers, and Paper Tiger were the most competitive on price and my order was dispatched really quickly. I will use again.
27 November 2023
Unprompted review
Bought Advent calendars
Bought Advent calendars, one for me and one for a friend. They arrived quickly and are just what we wanted
25 October 2023
Hidden gem
Fast dispatch, item arrived in perfect condition. Never bought from this company before but i definitely will again in the future. Thank you x
25 October 2023
Website is so easy to use and …
Website is so easy to use and everything I have ever bought has been good . Plus the order always comes very quickly
25 October 2023
Great online shopping experience
Hassle free ordering and really quick delivery. Would definitely recommend this retailer. I also like to support small businesses.
25 October 2023
Website easy to use
Website easy to use. Delivery very prompt and advent calendars reasonably priced abd just what we wanted
25 October 2023
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