Papisco Reviews 

26
TrustScore 4 out of 5

4.0

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Rated 1 out of 5 stars

Is this company a scam? I order lights on the 5th December 2025. Have received nothing. I have reached out via email for feedback - no response. the website claims that there is excellent customer ser... See more

Rated 5 out of 5 stars

Just received my package of LED light strips. Love love love!! Ordering and delivery was quick. The personal communication received from the Papisco team was such a highlight of the purchasing experie... See more

Company replied

Rated 5 out of 5 stars

I 100% recommend Papisco! I bought the pack of 5 LED light strips about a month ago and they are amazing! I use them as under-cabinet lights (on the sensor function) and the battery seems to last f... See more

Company replied

Rated 5 out of 5 stars

I placed my order on Thursday and received my order on Friday. I was also afraid that this was a scam, but your site was professional with all the protection (confirmation from the bank etc.) The ins... See more

Company replied

Company details

  1. Lighting Shop
  2. Kitchen supply shop

Written by the company

At Papisco, our mission is to provide unique and yet simple organization products for your home that make living feel effortless.


Contact info

4.0

Great

TrustScore 4 out of 5

26 reviews

5-star
4-star
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1-star

Asks customers to review

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Hasn’t replied to negative reviews

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4.0

All reviews

(26)

4 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 1 out of 5 stars

Is this company a scam

Is this company a scam? I order lights on the 5th December 2025. Have received nothing. I have reached out via email for feedback - no response. the website claims that there is excellent customer service -where is it? The telephone number provided does not exist? None of my emails requesting feedback has been responded to

5 December 2025
Unprompted review
Rated 5 out of 5 stars

Great service

Great service. The product is very helpful and it light up dark places like the inside of cupboards, stairs etc. I'm a very happy customer ...thanks to Papisco!

26 September 2025
Rated 5 out of 5 stars

Fast and friendly service.

Fast and friendly service.
Great product

14 October 2024
Papisco logo

Reply from Papisco

Thank you for your kind words Johann! We're thrilled to hear you’re happy with both our service and the product. 😊

If you need anything else or have more feedback, don’t hesitate to reach out.

Best regards,
Milton
Papisco Team

Rated 5 out of 5 stars
Papisco logo

Reply from Papisco

Hi T,
Thank you so much for your kind words! We're thrilled to hear that you're pleased with the quality of our product. If there's anything else we can help you with or if you have any feedback, don’t hesitate to reach out. Enjoy your new lighting!

Rated 5 out of 5 stars

LED lights I bought are great

LED lights I bought are great. Quickly delivered , easy to mount .

14 October 2024
Papisco logo

Reply from Papisco

Thank you for the wonderful feedback Jeanette!

We're glad to hear that you're enjoying the LED lights and that the delivery and setup went smoothly. If you need any more products or have questions, feel free to get in touch!

Rated 5 out of 5 stars

Amazing customer service from Papisco.

Amazing customer service from Papisco.
Ordered lights and they arrived within 3 days.
Advice on setting them up was 100%.
Thanks Guys. You are amazing 👏
Regards. Keith.

24 October 2024
Unprompted review
Papisco logo

Reply from Papisco

Thank you so much, Keith! 😊 We're thrilled to hear that you’re happy with our service and that the setup advice was spot on! It's fantastic to know the lights arrived quickly and are working perfectly for you. Your kind words made our day! 🌟

Best regards,
Milton
Papisco Team

Rated 1 out of 5 stars

This is a scam

Lies!!! The lights died within 2 hours of charging. One light arrived with only one magnet. The motion sensor doesn't work. Such a scam!!!

19 September 2024
Papisco logo

Reply from Papisco

Hi Ali,

We're very sorry to hear about your experience with the Lumi lights! Thank you for coming to us with your concerns, as we value customer satisfaction highly. If the lights are not working as intended, we want to find a solution for you. We're happy to offer a refund or a replacement for the faulty items.

We have also reached out to you via email, but feel free to contact us directly on WhatsApp at +27 79 467 2441 for a quicker response.

Thank you for your understanding, and we hope to resolve this for you soon!

Best Regards,
Milton
Papisco Team

Rated 5 out of 5 stars

LED Smart Sensor Iight

I am happy to let you know that the LED Smart Sensor Light I bought from Papisco is just fantastic. Nice and bright. I did purchase it to put on my mirror where I do my make-up. It is SUPER! What I do like most is that it is easy to install (single women, no screws or drilling needed) Strong stick on sticker and magnet that attach it. So it is nice and portable too! Will make such a lovely gift. I will definately buy more. The delivery of the product was also within 48 hours. I love it. Thank You!

18 October 2024
Unprompted review
Papisco logo

Reply from Papisco

Hi Alta,

Thank you so much for your fantastic review! 😊 We're absolutely thrilled to hear that you love the Lumi Lights and that they’re making your make-up routine easier. It’s wonderful to know that the installation was a breeze for you! 🎉

We’re also glad to hear you appreciate the portability and quick delivery. Your support means the world to us! 💖 We can’t wait to help you again in the future. Enjoy your lights!

Best Regards
Milton
Papisco

Rated 5 out of 5 stars

Undercounter lights…

Very happy with the undercounter lights - one light replaced without any questions asked !! Excellent service !! Lights also work very well in our kitchen.

7 October 2024
Unprompted review
Papisco logo

Reply from Papisco

Hi Liezel

Thank you so much for taking the time to share your feedback! We're thrilled to hear that you're happy with the undercounter lights and that our service met your expectations. It's great to know the lights are working well in your kitchen. If you ever need further assistance, don't hesitate to reach out.

Best regards,
Milton
Papisco Team

Rated 5 out of 5 stars

Love my secret lights😉

Fast service. Good product. I call them my secrect lights🍾🤗

16 September 2024
Papisco logo

Reply from Papisco

Hi Anna-Marie
Thank you for your fantastic review! 😊 We're so glad to hear you're loving your "secret lights" and enjoyed service. If you ever need anything, feel free to get in touch! 😉

Best regards,
Papisco Team

Rated 5 out of 5 stars

Ibis Park, Centurion delivery Friday.

I placed my order on Thursday and received my order on Friday.
I was also afraid that this was a scam, but your site was professional with all the protection (confirmation from the bank etc.) The instruction manual for the product was not clear enough though to activate the sensor itself. Thanks for a good product.

11 October 2024
Unprompted review
Papisco logo

Reply from Papisco

Hi Pieter

Thank you for your feedback and for placing your trust in us! 😊 We're thrilled that your order arrived quickly and that our site gave you confidence with its security features.

We appreciate your note on the instruction manual

Best regards
Milton
Papisco Team

Rated 5 out of 5 stars

Highly recommend!!!

Super smooth process from purchase to delivery. Lights are amazing and I haven't had to recharge in 2 weeks and still going strong. Fantastic product and money well spent. Would highly recommend.

19 September 2024
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Reply from Papisco

Hi Dan,

Thank you for your wonderful review! 🌟 We're so glad to hear that you had a super smooth experience from purchase to delivery and that the lights are exceeding your expectations. It’s fantastic to know they’re still going strong after two weeks! 💪

Your recommendation means a lot to us, and we truly appreciate your support. If you have any questions or need assistance in the future, don’t hesitate to reach out. Enjoy your amazing lights! 😊

Best Regards
Milton
Papisco Team

Rated 2 out of 5 stars

Hi there

Hi there, I love the idea of these very easy to install lights, but the charge doesn't last anywhere near as long as you said they would.

Maybe a couple of hours but definitely not as long as you said they would keep their charge.

31 August 2024
Papisco logo

Reply from Papisco

Hi Cherly,

We’re very sorry to hear about your experience with the Lumi lights not lasting as long as expected. Thank you for bringing your concerns to us, as customer satisfaction is our top priority!

If the lights are not working as intended, we’re here to help find a solution, whether it’s a refund or a replacement. We’ve reached out to you via email, but you can also contact us on WhatsApp at +27 79 467 2441. We look forward to resolving this for you!

Best Regards
Milton
Papisco Team

Rated 5 out of 5 stars

Awesome product and service!

I 100% recommend Papisco!
I bought the pack of 5 LED light strips about a month ago and they are amazing! I use them as under-cabinet lights (on the sensor function) and the battery seems to last forever! I charged them when I first received them, then only charged them again a few days ago (not because they needed it... just to ease my mind because it couldn't comprehend how they had not run out yet! Haha).
The ordering and delivery were brilliant too - received it 2 days after placing the order.

28 August 2024
Papisco logo

Reply from Papisco

Hi Kevin,

Thank you so much for your fantastic review! 🌟 We're thrilled to hear that you love your Lumi lights and that they’re working perfectly for your under-cabinet needs! It’s wonderful to know that the battery life exceeded your expectations. We appreciate your kind words about our ordering and delivery process as well.

Your satisfaction means the world to us, and we can’t wait to serve you again in the future! If you ever need assistance, feel free to reach out.

Best regards,
Milton
Papisco Team

Rated 5 out of 5 stars

The product does exactly what its meant…

The product does exactly what its meant to do, its effortless to install.

16 July 2024
Papisco logo

Reply from Papisco

Hi Cebile,

Thank you for your fantastic review! We're thrilled to hear that our product meets your expectations and is easy to install. 😊 Your satisfaction is our top priority, and we appreciate your support!

If you have any questions or need further assistance, feel free to reach out. Enjoy your lights!

Best regards,
Milton
Papisco Team

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