Parachute Law Solicitors Reviews 

721
TrustScore 5 out of 5

4.9

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Review summary

Created with AI, based on recent reviews

Evaluating 107 reviews, reviewers overwhelmingly had a great experience with this company. Customers frequently praise the dedicated staff for being exceptionally helpful, friendly, and incredibly quick to respond during urgent legal matters. People consistently note that the online system and overall processes are remarkably smooth, efficient, and very easy to navigate from start to finish. Some reviewers were not happy with unexpected delays, specifically mentioning instances of wasted time, slow progress, and having to repeatedly chase up important documents. A few individuals felt let down by these frustrating setbacks, noting that communication and customer support could have been handled much better throughout their entire transactions.

What people talk about most

Service

People report positive experiences with service, highlighting the trustworthy and committed nature of the... See more

Staff

Customers consistently note positive experiences with staff, highlighting their professional, friendly, and... See more

Response time

Clients share positive opinions on response_time, highlighting consistently rapid communication and fast... See more

Customer service

Users describe positive interactions with customer_service, noting great communication and helpful support... See more

User experience

Reviewers highlight positive aspects of user experience, consistently describing the process as smooth,... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Absolutely brilliant. Had such a nightmare of a time finding somewhere I could get a Form LL compliance certificate completed for our re-mortgage until I came across Parachute Law. From the very first... See more

Company replied

Rated 5 out of 5 stars

Parachute law have been really professional throughout. Everything was fast and efficient. We were on a tight timescale and they were able to move things around to accomodate us. Highly recommend an... See more

Company replied

Rated 5 out of 5 stars

Excellent service, I have used Parachute Law twice now over the years for Land Registry ID services overseas. A smooth process and the document came via email which the Land Registry accepts. I would... See more

Company replied

Rated 5 out of 5 stars

The Parachute Law team were very responsive throughout what was quite a drawn out process. Great industry knowledge and a very approachable style. Their plain speaking was very welcome, and ther... See more

Company replied


Company details

  1. Lawyer
  2. General Practice Lawyer

Written by the company

A new breed of solicitors, Parachute Law bypasses the stuffiness of traditional law firms and gets straight to the heart of your legal conundrum. Transparent, pre-agreed charges for practical, no-nonsense legal advice affordable for small to medium businesses and individuals alike. Parachute Law is at the forefront of the "uberisation" of legal services, forging a new path toward accessible legal support. Parachute Law Limited trading as Parachute Law is a limited company registered in England with registered number 10437783. Parachute Law is authorised and regulated by the Solicitors Regulation Authority no 646947.


Contact info

4.9

Excellent

TrustScore 5 out of 5

721 reviews

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No recent history of asking for reviews

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4.9

All reviews

(721)

100 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Punctual efficient service

Nel was promptly on time and checked that I had all the necessary documents for the meeting. Highly recommended professional service, thank you so much

2 July 2025
Unprompted review
Parachute Law Solicitors logo

Reply from Parachute Law Solicitors

Hi James,

Thank you for your lovely feedback! We're glad Nel made the process smooth and professional. We really appreciate your recommendation!

Parachute Law

Rated 5 out of 5 stars

Very easy experience that took place…

Very easy experience that took place quickly and efficiently

30 June 2025
Unprompted review
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Reply from Parachute Law Solicitors

Hi Victoria,

Thank you for your lovely feedback! We're glad to have made your experience satisfactory.

We look forward to working with you again.

Parachute Law

Rated 5 out of 5 stars

Parachute Law

Highly efficient and professional firm. Arranging an ID1 call with Parachute Law was very easy and convenient. Being a little nervous about the meeting, I was put at ease straight away with Nel's friendly manner. Documents were received within minutes of the call ending. Highly recommend.

19 June 2025
Unprompted review
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Reply from Parachute Law Solicitors

Hi Lynn,

Thank you for your kind words! We're so pleased Nel was able to put you at ease and that the process was smooth and efficient. We truly appreciate your recommendation!

Looking forward to work with you again in the future.

Parachute Law

Rated 5 out of 5 stars

Very efficient

Booked an ID1 appointment and filled in all the form details on the website, which was very convenient.

The meeting started on time and everything went smoothly. They double checked whether everything I entered was correct, which I really appreciate. I was a bit drowsy and was asking silly questions but the person hosting the call (Nel) was very professional and patient with me, thank you for this.

Received the completed form shortly after the call.

27 June 2025
Unprompted review
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Reply from Parachute Law Solicitors

Hi Nick,

Thank you for your lovely review! We're glad everything went smoothly and that Nel was able to provide patient and professional support. Great to hear the process was convenient and efficient for you!

Parachute Law

Rated 5 out of 5 stars

Highly recommended

Arranging an ID1 call with Parachute Law was easy and convenient. Documents were received by email within minutes of the call ending which allowed me to complete Land Registry forms the same morning. Highly efficient and professional firm.

26 June 2025
Unprompted review
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Reply from Parachute Law Solicitors

Hi Anthony,

Thank you for your great feedback! We're glad the process was smooth and efficient for you. It's wonderful to hear we could help you move things along quickly with the Land Registry.

Parachute Law








Rated 5 out of 5 stars

Excellent service from beginning to end…

Excellent service from beginning to end and a really good price. Nel did a fantastic job on our title deed changes.

25 June 2025
Unprompted review
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Reply from Parachute Law Solicitors

Hi Robert,

Thank you for your kind words! We're so pleased to hear you had a great experience and that Nel was able to assist with your title deed changes. We really appreciate your feedback!

Parachute Law

Rated 5 out of 5 stars

Age related techno nervousness resulted…

Age related techno nervousness resulted in a very calm and professional experience.
Lucy was very relaxed and professional a credit to your firm.

19 June 2025
Unprompted review
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Reply from Parachute Law Solicitors

Hi Nigel,

Thank you for your lovely feedback! We're so glad Lucy made the experience calm and reassuring. We'll be sure to pass along your kind words—she'll be delighted!

Parachute Law

Rated 5 out of 5 stars

Excellent service

Excellent service, super quick with friendly customer service!

18 June 2025
Unprompted review
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Reply from Parachute Law Solicitors

Hi Miller,

Thank you for your kind words! We're glad to hear that you are satisfied with our service.

We look forward to working with you again.

Parachute Law

Rated 5 out of 5 stars

We needed a quick and efficient service…

We needed a quick and efficient service and that is exactly what we received. The team we dealt with could not have been more helpful and they made a stressful time much easier than it could have been.
Excellent communication at all times and questions were always answered extremely quickly. We would not hesitate to recommend Parachute Law if you need an ILA certificate.

10 June 2025
Unprompted review
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Reply from Parachute Law Solicitors

Hi Fiona,

Thank you for your kind words! We’re pleased we could make the process a bit less stressful and provide the quick, clear service you needed. Your recommendation means a lot to us!

Parachute Law








Rated 5 out of 5 stars

Quick and easy.

I was nervous about using an online service but was impressed by the speed of the service and the easy communication. Cheaper than my local solicitors quoted too!

13 June 2025
Unprompted review
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Reply from Parachute Law Solicitors

Hi Joanna,

Thank you for trusting us with your legal needs. We’re glad you found the process quick, easy, and cost-effective. Your satisfaction means a lot to us!

Parachute Law

Rated 5 out of 5 stars

Excellent Service

I needed to get a specific legal aspect of our re-mortgage process sorted and Parachute were excellent. Great communication, clear on expectations and delivered quickly and efficiently - very happy to use them in the future.

13 June 2025
Unprompted review
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Reply from Parachute Law Solicitors

Hi!

Thank you so much for your kind words. We’re glad we could make the process clear, quick, and stress-free. Looking forward to helping you again in the future if you need us!

Parachute Law







Rated 5 out of 5 stars

We needed to get an ID1 completed ASAP

We needed to get an ID1 completed ASAP. Our conveyancer suggested Parachute Law and we managed to book an 8:00 Zoom the evening before. Everything was completed within 30 minutes. Very speedy experience.

10 June 2025
Unprompted review
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Reply from Parachute Law Solicitors

Hi Dy,

Many thanks for the kind words! We're glad we could help you get everything sorted so quickly. Let us know if you need anything else!

Parachute Law

Rated 5 out of 5 stars

Easy to set up meeting

Easy to set up meeting , team was helpful and meeting over zoom at the comfort of your home. Advisor was great and answered all the questions.

6 June 2025
Unprompted review
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Reply from Parachute Law Solicitors

Hi Emlit,

Thank you for the lovely feedback! We're glad the process was smooth and convenient for you. Don't hesitate to reach out if you need us again!

Parachute Law

Rated 5 out of 5 stars

So easy to deal with

I opted to give Parachute a go after a local solicitor wanted to make a meal of what should have been a simple process (and charge twice as much for it). I really like how they use a combination of tech and human lawyers to make things efficient without losing the personal touch. Would definitely use again.

6 June 2025
Unprompted review
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Reply from Parachute Law Solicitors

Hi Rob,

Thank you for the kind words! We're glad we could offer a smooth, efficient alternative and still keep that personal touch.

Looking forward to working with you again.

Parachute Law

Rated 5 out of 5 stars

Parachute law made the process very…

Parachute law made the process very quick and easy. Very friendly and helpful staff.

6 June 2025
Unprompted review
Parachute Law Solicitors logo

Reply from Parachute Law Solicitors

Hi Darian,

Thank you very much for your lovely feedback! We're glad that you found our process very quick and easy.

We're always here if you need assistance in the future.

Parachute Law

Rated 5 out of 5 stars

Online identity interview

I was nervous about the online interview, as I was unwell, but found the experience to be professionally warm and the instructions clear.
All forms were completed accurately and emailed to me the same day, with instructions how to use a print service. All in all an excellent service.

13 March 2025
Unprompted review
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Reply from Parachute Law Solicitors

Hi Sharon,

Thank you for your kind words! We're really glad the process felt clear and supportive, especially when you weren’t feeling your best. Wishing you all the best and we're here if you ever need us again.

Parachute Law

Rated 5 out of 5 stars

Excellent service

Efficient, clear, concise and prompt communication. We felt immensely reassured with the service provided where previous solicitors had failed. Would highly recommend.

29 May 2025
Unprompted review
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Reply from Parachute Law Solicitors

Hi Hannah,

Thank you so much for your kind words! We're really glad we could provide the clarity and reassurance you needed. Delighted to have been able to help!

Parachute Law

Rated 5 out of 5 stars

Land registry anti-fraud restriction

The team helped me with a query relating to an anti-fraud restriction registered with the land registry against my property. They made a confusing time straightforward. All done online. Highly recommend!

23 May 2025
Unprompted review
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Reply from Parachute Law Solicitors

Hi Marc,

Thank you for your lovely feedback! We're so pleased we could make the process clear and simple for you. Delighted to have been of help!

Parachute Law

Rated 5 out of 5 stars

Great experience with Parachute Law

Great experience with Parachute Law, online forms were easy to fill in. Received a response back really quickly offering a next day appointment. IT failed me a bit but the solicitor was really understanding and got my final response back the same day. Would definitely recommend Parachute Law.

27 May 2025
Unprompted review
Parachute Law Solicitors logo

Reply from Parachute Law Solicitors

Hi Janine,

Thank you for the kind words! We're glad to hear everything went smoothly despite the tech hiccup, and that our team could support you promptly. We really appreciate your recommendation!

Parachute Law

Rated 5 out of 5 stars

need a solicitor?

needed a solicitor to complete our application, as we didnt have one we needed one fast and came across parachute law.. could not recommend enough, no question was to daft and completely worked around us. 10/10

20 May 2025
Unprompted review
Parachute Law Solicitors logo

Reply from Parachute Law Solicitors

Hi David,

Thank you for the wonderful feedback.

I am glad to hear that the team could assist you quickly and efficiently.

We look forward to working with you again!

Parachute Law

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