Parachute Law Solicitors Reviews 

721
TrustScore 5 out of 5

4.9

While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

Review summary

Created with AI, based on recent reviews

Evaluating 107 reviews, reviewers overwhelmingly had a great experience with this company. Customers frequently praise the dedicated staff for being exceptionally helpful, friendly, and incredibly quick to respond during urgent legal matters. People consistently note that the online system and overall processes are remarkably smooth, efficient, and very easy to navigate from start to finish. Some reviewers were not happy with unexpected delays, specifically mentioning instances of wasted time, slow progress, and having to repeatedly chase up important documents. A few individuals felt let down by these frustrating setbacks, noting that communication and customer support could have been handled much better throughout their entire transactions.

What people talk about most

Service

People report positive experiences with service, highlighting the trustworthy and committed nature of the... See more

Staff

Customers consistently note positive experiences with staff, highlighting their professional, friendly, and... See more

Response time

Clients share positive opinions on response_time, highlighting consistently rapid communication and fast... See more

Customer service

Users describe positive interactions with customer_service, noting great communication and helpful support... See more

User experience

Reviewers highlight positive aspects of user experience, consistently describing the process as smooth,... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Absolutely brilliant. Had such a nightmare of a time finding somewhere I could get a Form LL compliance certificate completed for our re-mortgage until I came across Parachute Law. From the very first... See more

Company replied

Rated 5 out of 5 stars

Parachute law have been really professional throughout. Everything was fast and efficient. We were on a tight timescale and they were able to move things around to accomodate us. Highly recommend an... See more

Company replied

Rated 5 out of 5 stars

Excellent service, I have used Parachute Law twice now over the years for Land Registry ID services overseas. A smooth process and the document came via email which the Land Registry accepts. I would... See more

Company replied

Rated 5 out of 5 stars

The Parachute Law team were very responsive throughout what was quite a drawn out process. Great industry knowledge and a very approachable style. Their plain speaking was very welcome, and ther... See more

Company replied


Company details

  1. Lawyer
  2. General Practice Lawyer

Written by the company

A new breed of solicitors, Parachute Law bypasses the stuffiness of traditional law firms and gets straight to the heart of your legal conundrum. Transparent, pre-agreed charges for practical, no-nonsense legal advice affordable for small to medium businesses and individuals alike. Parachute Law is at the forefront of the "uberisation" of legal services, forging a new path toward accessible legal support. Parachute Law Limited trading as Parachute Law is a limited company registered in England with registered number 10437783. Parachute Law is authorised and regulated by the Solicitors Regulation Authority no 646947.


Contact info

4.9

Excellent

TrustScore 5 out of 5

721 reviews

5-star
4-star
3-star
2-star
1-star

No recent history of asking for reviews

This company hasn't invited customers recently, so reviews may not be representative

Replied to 100% of negative reviews

Typically replies within 1 week

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

4.9

All reviews

(721)

100 reviews in the last 12 months

Write a review
Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

I used Parachute Law to produce a loan…

I used Parachute Law to produce a loan agreement and complete ID checks. Nel gave a fantastic service, kept me informed and made the whole process very simple.

19 May 2025
Unprompted review
Parachute Law Solicitors logo

Reply from Parachute Law Solicitors

Hi Peter,

Thank you for your lovely feedback! We're so pleased to hear that Nel made the process smooth and straightforward for you. We're always here if you need us again!

Parachute Law

Rated 5 out of 5 stars

Fast, prompt, efficient and helpful! Many thanks!!

We needed a declaration of no interest done and Nel and Shai from Parachute were brilliant. As first time buyers this was all new to us and nothing was too much trouble for them, quick prompt service and helpful friendly staff happy to help! Would recommend them and will definately use them again!

16 May 2025
Unprompted review
Parachute Law Solicitors logo

Reply from Parachute Law Solicitors

Hi Tracy,

Thank you so much for your kind words! We're delighted that Nel and Shai could make the process smooth and stress-free for you as first-time buyers. We really appreciate the recommendation and look forward to helping you again in the future!

Parachute Law

Rated 5 out of 5 stars

Very professional and efficient…

Very professional and efficient service. Would use again.

12 May 2025
Unprompted review
Parachute Law Solicitors logo

Reply from Parachute Law Solicitors

Hi Michelle,

Thank you for your kind feedback! We're glad you found our service professional and efficient. We look forward to assisting you again!

Parachute Law

Rated 5 out of 5 stars

Excellent service and very helpful

Excellent service and very professional. Good customer service, they are very helpful and they respond to your queries very quickly. I had no issues with the process and it was completed early than I expected.

12 May 2025
Unprompted review
Parachute Law Solicitors logo

Reply from Parachute Law Solicitors

Hi Neeti,

Thank you for your wonderful feedback! We're glad to hear you found our service professional and efficient. It's great to know we exceeded your expectations!

Parachute Law

Rated 5 out of 5 stars

Quick response time and a professional…

Quick response time and a professional service, all done remotely

7 May 2025
Unprompted review
Parachute Law Solicitors logo

Reply from Parachute Law Solicitors

Hi Rob,

Thank you for your feedback! We're glad you found our service quick and professional. Always happy to help!

Parachute Law

Rated 5 out of 5 stars

Better Than Convenient...Its cheaper too!

Consider this; try calling HM Land registry to organise a face to face appointment. They don't do this anymore. Now you have no choice but to use a solicitor. Search around for a local one and find it costs anywhere between £200 and £300 for them to verify your ID. Then find these guys for a snippet of the price and you don't need to leave your own home. That is why I highly rate them, very simple, very friendly and took 8 minutes.

6 May 2025
Unprompted review
Parachute Law Solicitors logo

Reply from Parachute Law Solicitors

Hi Ewen,

Thank you for your great feedback! We're so glad we could provide a convenient and cost-effective solution for your ID verification. Your recommendation means a lot to us!

Parachute Law

Rated 5 out of 5 stars

Faultless Service Provision

We have had previous dealings with other law firms which were poor but this was the complete opposite. Firstly, Nel provided excellent support and advice prior to our zoom appointment. She was very responsive, efficient and friendly and this meant that we were fully prepared and informed. The actual call with Lucy was just as good an experience as Lucy was punctual, again, very efficient and had a professional but friendly approach. To summarise, my experience with Parachute was exactly what I needed and I would highly recommend to anyone else. Thank you both.

28 April 2025
Unprompted review
Parachute Law Solicitors logo

Reply from Parachute Law Solicitors

Hi Paul,

Thank you so much for your thoughtful feedback! We're really pleased to hear that Nel and Lucy provided such a smooth and supportive experience for you. It's great to know we could turn things around after previous challenges with other firms. We truly appreciate the recommendation!

Parachute Law

Rated 5 out of 5 stars

I am just so overwhelmed how good these…

I am just so overwhelmed how good these Solicitors are, We had a last minute deed of consent to be issued for my two Sons.
Nel was outstanding in answering all my questions and guiding us through the process along with my sons dealing with Shai and Lucy. Such a professional team and a credit to Parachaute law. The Wet signed Documents were speedily sent to our solicitor and even Nel e mailled me on the Sunday with the tracking details .
All in all took only a few working days !!
First time using this Law Firm and I would never use anyone else in the future .
Thank you so much its been a pleasure to deal with Parachute Law.

24 April 2025
Unprompted review
Parachute Law Solicitors logo

Reply from Parachute Law Solicitors

Hi Cathy,

Thank you so much for your kind words! We're thrilled we could assist you and your sons so quickly and smoothly. Nel, Shai, and Lucy will be especially pleased to hear your feedback. It's been a pleasure supporting you, and we truly appreciate your trust in Parachute Law!

We look forward to working with you again in the future!

Parachute Law

Rated 5 out of 5 stars

Impressive service

The process of getting Anti Fraud Certificate was smooth and it was done remotely. Impressive service and recommended

11 April 2025
Unprompted review
Parachute Law Solicitors logo

Reply from Parachute Law Solicitors

Hi Keming,

Thank you for your feedback! We're delighted you found the process smooth and convenient. We appreciate your recommendation!

Parachute Law

Rated 5 out of 5 stars

On-line zoom booking (ID1/ID5 form)

On-line zoom booking (ID1/ID5 form). On-time, professional, pleasant and courteous.

23 April 2025
Unprompted review
Parachute Law Solicitors logo

Reply from Parachute Law Solicitors

Hi Anita,

Thank you for your kind words! We're glad you found the process smooth and professional. Always happy to help!

Parachute Law

Rated 5 out of 5 stars

Lucy was very helpful to my wife and I…

Lucy was very helpful to my wife and I and clarified all the risks. Her briefing was excellent, thank you Alan and Shelagh 🙏

22 April 2025
Unprompted review
Parachute Law Solicitors logo

Reply from Parachute Law Solicitors

Hi Alan and Shelagh,

Thank you for your lovely feedback! We're so pleased to hear Lucy was able to provide clear guidance. We're always here if you need us again.

Parachute Law

Rated 5 out of 5 stars

Nel walked me through the ID1…

Nel walked me through the ID1 application that was needed for my house transfer. It was all very easy and straight forward.

15 April 2025
Unprompted review
Parachute Law Solicitors logo

Reply from Parachute Law Solicitors

Hi Matt,

Thank you for your feedback.

We are delighted that you found our service easy and straightforward. We are here to help should you need anything else in the future.

Parachute Law

Rated 5 out of 5 stars

Friendly, efficient, professional, and cost-effective.

Nel helped us navigate the typically broken and glacial processes at the Land Registry. She was highly efficient and very helpful by phone and email. It’s a great example of how efficient professional services could be if they weren’t biased towards dragging things out to maximise fees. I’d use Parachute Law again in a heartbeat and have no hesitation recommending them to anyone who wants friendly, efficient, professional, and cost-effective legal support.

11 April 2025
Unprompted review
Parachute Law Solicitors logo

Reply from Parachute Law Solicitors

Hi Geoff,

Thank you for your kind words! We’re so glad Nel was able to support you efficiently through the process. We really appreciate the recommendation and hope to assist you again in the future.

Parachute Law

Rated 5 out of 5 stars

Couldn't recommend enough

This was our second time using Parachute Law to help ascertain a Certificate of Compliance and I couldn't put into words how fluid the process has been. The first time around I've tried to phone tens of solicitors in my area who were unable to help until I stumbled across Parachute Law and within 15 minutes we've had an appointment booked and organised. The appointments themselves are also straightforward and simply with really helpful and friendly people.

31 March 2025
Unprompted review
Parachute Law Solicitors logo

Reply from Parachute Law Solicitors

Hi Richard,

Thank you for your wonderful feedback! We're so pleased to hear that our process was smooth and efficient for you both times.

We appreciate your trust in us and look forward to assisting you again in the future!

Parachute Law

Rated 5 out of 5 stars

Excellent service, got what we needed with restriction removal

We enlisted Parachute Law to help us with a Form LL Restriction removal. The process was extremely easy and smooth, and very clear. Shai was very helpful and responsive to our emails and arranging the appointment, and the solicitor was always very helpful. The wait to have the restriction removed took about 7 weeks, and Parachute also helped us expedite as we needed to re-mortgage. Would absolutely recommend Parachute for their services.

31 March 2025
Unprompted review
Parachute Law Solicitors logo

Reply from Parachute Law Solicitors

Hi Mac,

Thank you for your kind words!

We're delighted we could assist with your Form LL Restriction removal and help expedite the process for your remortgage.

We look forward to working with you again in the future.

Parachute Law

Rated 5 out of 5 stars

Removed LL restriction very quickly

Removed LL restriction very quickly. I am overseas so was thinking it would be very difficult, but they made it easy and affordable. Very efficient and effective.

28 March 2025
Unprompted review
Parachute Law Solicitors logo

Reply from Parachute Law Solicitors

Hi Greg,

Thank you for your feedback! We're glad we could make the process smooth and efficient for you, even from overseas. We appreciate your trust in our service!

We look forward to working with you again in the future!

Parachute Law

Rated 5 out of 5 stars

Great service at short notice

I had an unexpected urgent requirement to get ID verification from a solicitor. Parachute Law's online process made things so straightforward. The instructions and pricing were clearly set out online. I filled in the forms online, uploaded required documents and was directed to booking a Zoom meeting with Nel the following morning. The meeting was on time and efficiently handled. Nel emailed me the required verification documents almost immediately afterwards.Very impressed.

27 March 2025
Unprompted review
Parachute Law Solicitors logo

Reply from Parachute Law Solicitors

Hi David,

Thank you for your kind words! We're delighted to hear that our online process made things straightforward for you.

We're always happy to help you in the future.

Parachute Law

Rated 5 out of 5 stars

A thank you

I rarely write reviews but am keen to do so regarding Parachute Law. Their on-line approach is very effective and, whilst my needs were probably small in legal terms, they were not entirely straight forward. Nevertheless, they were dealt with very efficiently and in responsive and friendly manner by Nel Lane-Blake. Thank you.

25 March 2025
Unprompted review
Parachute Law Solicitors logo

Reply from Parachute Law Solicitors

Hi Martin,

Thank you for taking the time to share your experience! We're so pleased to hear that Nel was able to assist you efficiently and in a friendly manner. Your feedback means a lot to us!

We look forward to working with you again in the future!

Parachute Law

Rated 5 out of 5 stars

Helpful, Responsive, Transparency Pricing

After hitting a wall with other law firms, the Parachute team were happy to help.

Their team were responsive and happy to answer any questions at my pace.

The costing structure is transparent, and seems reasonable for the work

25 March 2025
Unprompted review
Parachute Law Solicitors logo

Reply from Parachute Law Solicitors

Hi Sam,

Thank you for your thoughtful review!

We're delighted that we could help you sort out your verification. We’re here whenever you need us!

Parachute Law

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look