Paragon SkillsReviews 

1,128
TrustScore 5 out of 5

4.9

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Review summary

Created with AI, based on recent reviews

Considering 363 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the staff for their exceptional support, guidance, and professional approach, often highlighting their patience and dedication. Many people found the user experience to be clear, well-structured, and easy to understand, with modules and workshops being particularly helpful and informative. The customer service is frequently described as outstanding, with staff always being reachable, responsive, and going above and beyond to ensure success. The overall service quality is highly regarded, with many reviewers appreciating the tailored approach to learning and the confidence gained through the programs. However, some people mentioned having a challenging start due to issues with previous tutors, which left them feeling behind and lacking support.

What people talk about most

Staff

Consumers find staff to be exceptionally supportive and dedicated, with many reviewers highlighting... See more

User experience

Reviewers express high satisfaction with the user experience, often describing it as positive, engaging, and... See more

Customer service

Reviewers highlight positive aspects of customer service, consistently praising the excellent support,... See more

Service

People report positive experiences with service, highlighting the genuine commitment to learner success and... See more

Quality

Users describe positive interactions with quality, consistently highlighting the high standard of tutor... See more

Reviews shaping this summary

Rated 5 out of 5 stars

I am currently working through Level 3Teaching Assistant along side Functional Skills 2 Maths and English. My Tutor Rifat Kauser has been an amazing support and mentor so far. She has made a real ef... See more

Company replied

Rated 5 out of 5 stars

The modules were clear, well-structured and easy to understand. My tutor Jolene Hornsby went above and beyond - she stayed in regular contact, made sure I never fell behind, and gave me the confidence... See more

Company replied

Rated 5 out of 5 stars

Completing my NVQ Level 3 was a dream come true and goal I always wanted to achieve. I couldn’t have done it without paragon skills and my incredible Tutor Kate Underwood. Her patience, kindness, d... See more

Company replied

Rated 5 out of 5 stars

Shireen, my tutor has been honestly incredible. Shes been so patient, approachable, and invested in my completion and success for my NVQ. I hope whoever else she works with knows how lucky they are. I... See more

Company replied


Company details

  1. Career and Education Provider
  2. Adult education centre
  3. Apprenticeship Centre
  4. Education Centre
  5. Educational institution

About Paragon Skills

Written by the company



Health & Social Care Childcare & Education Professional Services About us Get in touch

About Paragon Skills

When learners succeed, employers’ benefit. We provide apprenticeship training at a national level developing the workforce of the future. We are a highly motivated and energetic team, committed to making sure that we have the right learner on the right course and work hard to ensure quality training with high learner pass rates.

We are passionate about providing opportunities for you to achieve and succeed in the career of your choice. So if you prefer practical experiences to classroom and textbook learning, Would appreciate being able to practice, use and develop your skills in a workplace setting whilst working as part of a team. Then an choosing the Apprenticeship pathway could be for you?

Factors to consider:

Level – You want the Apprenticeship to be rewarding and challenging, but not so hard that you want to give up. Make sure you pick an Apprenticeship that teaches you new skills.

Sectors – Based on you interests and skills, narrow down your options.

Our focus on delivering quality apprenticeships that are relevant to our employer partners speaks for itself in our outstanding results and feedback...

71.4% success rates (compared to an industry average of 51.8%) 9.1 out of 10 learners would recommend us to a friend or family member 8.8 out of 10 employers would recommend us (compared to an industry average of 5.8 out of 10)

Are team are extremely passionate about apprenticeships, and there is not much we don’t know around them, so if you have any questions reach out using the contact details below.


Contact info

4.9

Excellent

TrustScore 5 out of 5

1k reviews

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4.9

All reviews

(1,128)

320 reviews in the last 12 months

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Rated 5 out of 5 stars

I would like to express my sincere…

I would like to express my sincere appreciation to my tutor Shireen for the outstanding support and guidance provided throughout my NVQ Level 3 Lead Adult Care course.

My tutor was always patient, encouraging, and professional, making learning easier and more enjoyable. She took the time to explain tasks clearly, provided constructive feedback, and supported me whenever I needed help or clarification. Your encouragement helped to build my confidence and motivated me to complete my work to a high standard.

I truly appreciate the dedication, knowledge, and understanding shown during my learning journey. The support I received has helped me develop both professionally and personally within my role in adult care.

Thank you for being such a supportive and inspiring tutor.

19 May 2026
Unprompted review
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Reply from Paragon Skills

Thanks, congratulations on completing your Level 3 Lead Adult Care apprenticeship. We’re so pleased to hear you felt supported, encouraged and guided throughout your journey. It’s wonderful to know our team helped build your confidence and supported your professional and personal development. Wishing you every success in your adult care career.

Rated 5 out of 5 stars

I started my level 3 last year and I…

I started my level 3 last year and I can’t thank paragon skills more ♥️ Lee Heather Judy and Toni are absolutely amazing and if it wasn’t for them I wouldn’t have gotten the grade I have. Thank you so much x

15 May 2026
Unprompted review
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Reply from Paragon Skills

Thanks Laura, congratulations on completing your Level 3 apprenticeship. We’re so pleased to hear you felt supported throughout your journey and that our team helped you achieve the grade you worked so hard for. Wishing you every success for the future.

Rated 5 out of 5 stars

I had an amazing learning experience…

I had an amazing learning experience with Paragon Skills learning platform. The entire journey was very well organised, supportive and motivating. The course was easy to follow, informative and helped me build my confidence and develop my practical skills.
A very special thank you to Sam Harvey my personal tutor, for her outstanding guidance, patience , encouragement and never giving up on me.
Sam and her team provided amazing support at every stage and always went above and beyond to help when I needed .
I would highly recommend Paragon Skills to anyone looking to develop their knowledge and career skills in a very supportive learning environment.

14 May 2026
Unprompted review
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Reply from Paragon Skills

Thanks Anna, congratulations on completing your apprenticeship. We’re so pleased to hear you had such a positive, well organised and supportive learning experience with Paragon Skills. It’s wonderful to know our team helped you build confidence, develop your practical skills and feel supported at every stage. Wishing you every success as you continue to grow your career.

Rated 5 out of 5 stars

I have just Completed my NVQ 3 in lead…

I have just Completed my NVQ 3 in lead adult care and I am would like to say a big thank you to my tutors Francesca Gilbert and Kate Underwood for their support throughout the entire journey. The workshop trainers Luke, Judy and Heather were also great. I won’t also forget to mention the two amazing women that did my observation and the entire paragon skills team. I would definitely recommend paragon skills to others.

14 May 2026
Unprompted review
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Reply from Paragon Skills

Thank you, and congratulations on completing your Level 3 Lead Adult Care apprenticeship. We’re so pleased to hear you felt supported throughout your journey by our team, from tutoring and workshops through to your observations. Thank you for recommending Paragon Skills, and we wish you every success in your care career.

Rated 5 out of 5 stars

My tutor Shireen

My tutor Shireen, was essentially the reason I am where I am with the results I have. She had endless patience with me, which she definitely needed at times.

13 May 2026
Unprompted review
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Reply from Paragon Skills

Thanks Joanne, congratulations on completing your apprenticeship. We’re so pleased to hear you felt supported with patience and care throughout your journey, and that our team helped you achieve the results you worked so hard for. Wishing you every success for the future.

Rated 5 out of 5 stars

Amazing people

My tutor Sam Harvey was such a support through my qualification I wouldn’t have made it without her. Thank you

13 May 2026
Unprompted review
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Reply from Paragon Skills

Thanks Zoe, congratulations on completing your apprenticeship. We’re so pleased to hear you felt supported throughout your journey and that our team helped you reach this achievement. Wishing you every success for the future.

Rated 5 out of 5 stars

The Supportive and dedicated team at…

The Supportive and dedicated team at Paragon Skills gave me the opportunity to thrive and flourish in my role as a Peer Support Worker. I have just completed Level3 Peer Worker Apprenticeship with Paragon Skills. The Guidance, Knowledge and skills of the subject from Nick Creswick (tutor) are incomparable, unique,and well deserved recognition. I have completed my apprenticeship with ease. The apprenticeship was very informative, insightful and engaging. Utilising always real examples from the work and applying it with theories and knowledge gained from the apprenticeship. This apprenticeship is recommended for anyone working as a Peer Support Worker as it provides with skills and knowledge that you will not receive from anywhere and fills the gap in understanding the role of peer work, the history of peer work as well as other imperative topics. For me, as an apprenticeship, I was very much interested in Emotional Intelligence topic which I found very eye opener and lead me to see the service users and the colleagues in a different light. Keep up the excellent work Nicky.

13 May 2026
Unprompted review
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Reply from Paragon Skills

Thanks Elvis, congratulations on completing your Level 3 Peer Worker apprenticeship. We’re so pleased to hear you found the apprenticeship informative, engaging and valuable to your role. It’s wonderful to know the support, guidance and real work examples helped you grow your knowledge and confidence as a Peer Support Worker. Wishing you every success as you continue making a difference.

Rated 5 out of 5 stars

I would like to say a huge thank you to…

I would like to say a huge thank you to my personal tutor Jolene Hornsby for all the support and encouragement she gave me throughout my NVQ Level 3 journey. She was amazing from start to finish and always made sure I stayed motivated and confident.

13 May 2026
Unprompted review
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Reply from Paragon Skills

Thanks Prapti, congratulations on completing your Level 3 apprenticeship. We’re so pleased to hear you felt supported, encouraged and motivated throughout your journey. It’s wonderful to know our team helped you stay confident from start to finish. Wishing you every success for the future.

Rated 5 out of 5 stars

I had a brilliant tutor

I had a brilliant tutor, Anne Whykes, and Ella brown, they pushed me to my limits and believe in me when I didn’t believe in myself, they altered the way they learnt due to my struggling with dyslexia, and I couldn’t appreciate them more, they really help and break stuff down even when it gets hard. THANKYOU so much.

11 May 2026
Unprompted review
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Reply from Paragon Skills

Thanks Summer, congratulations on completing your apprenticeship. We’re so pleased to hear you felt supported, encouraged and believed in throughout your journey.

Wishing you every success for the future.

Rated 5 out of 5 stars

What made my experience great was the consistent support, guidance and encouragement

What made my experience great was the consistent support, guidance, and encouragement I received throughout my NVQ Level 3 programme. My personal tutor, Joanne Heritage, was always approachable, patient, and motivating, which helped me stay confident and focused during my learning journey. The programme allowed me to develop valuable practical skills, increase my knowledge, and apply what I learned directly within my role. I especially appreciated the personalised support, constructive feedback, and regular communication that helped me progress successfully.
Paragon Skills is doing well in delivering high-quality apprenticeship training and learner support. The company focuses strongly on helping learners succeed through dedicated tutors, structured learning, and ongoing guidance. They
are recognised for their commitment to quality teaching, strong learner satisfaction, and creating opportunities for career progression within the care and education sectors. Their personalised approach, excellent learner support, and focus on professional development make
learners feel valued and supported throughout their qualification journey.

16 January 2026
Unprompted review
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Reply from Paragon Skills

Thanks Linda, congratulations on completing your Level 3 apprenticeship. We’re so pleased to hear you felt supported, encouraged and guided throughout your journey. It’s wonderful to know the personalised support, regular communication and feedback helped you build confidence, develop your skills and progress successfully. Wishing you every success in your care career.

Rated 5 out of 5 stars

I just want to say a heartfelt thank…

I just want to say a heartfelt thank you for all the support and guidance you’ve given me during my NVQ journey especially my tutor Sam Harvey. Your help has really made a difference, especially while I’ve been learning and developing my skills in practice.

I truly appreciate your patience, encouragement, and the way you’ve supported me through both the easy and challenging moments. You’ve helped me grow in confidence and believe in myself more.

I’m so grateful to have you as my teacher and mentor.

Wishing you a warm and peaceful Thanksgiving.

With sincere thanks

29 April 2026
Unprompted review
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Reply from Paragon Skills

Thanks Georgina, congratulations on completing your apprenticeship. We’re so pleased to hear the support and guidance you received helped you build your confidence and develop your skills in practice. Wishing you every success as you continue your care journey.

Rated 5 out of 5 stars

Joanne Heritage, a fantastic tutor with Paragon skills

Joanne Heritage is an amazing, knowledgable and excellent driven tutor who guided me with her wealth of experience to completing my Level 2 Adult Care Worker apprenticeship.

24 April 2026
Unprompted review
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Reply from Paragon Skills

Thanks Maweya, congratulations on completing your Level 2 Adult Care Worker apprenticeship. We’re so pleased to hear you felt guided and supported by our team’s knowledge and experience. Wishing you every success as you continue your care career.

Rated 5 out of 5 stars

My Tutor Joanna Heritage was amazing

My Tutor Joanna Heritage was amazing , she took her time to explain everything i didn’t understand, i was able to excel at my Level 3 program due to her expert tutoring.

24 April 2026
Unprompted review
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Reply from Paragon Skills

Thanks Ololade, congratulations on completing your Level 3 apprenticeship. We’re so pleased to hear you felt supported and that our team helped explain everything clearly, giving you the confidence to excel. Wishing you every success as you continue your care career.

Rated 5 out of 5 stars

Kirsty Welding was FAB!

The start of my NVQ was a bit rocky as I had lots of trainers leaving and on occasions I was left without any work set. I also hadn’t had any observations done at all but thanks to Kirsty Welding she got me sorted out! That’s the reason for my 5* review!! She came and completed my observations and was brilliant with giving me feedback and support. If I could recommend any trainer it would be Kirsty! Thank you for all you did! Proud to have walked away with a distinction! :)

28 April 2026
Unprompted review
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Reply from Paragon Skills

Thanks Sian, congratulations on completing your apprenticeship with a Distinction. We’re sorry to hear your journey had a rocky start, but we’re so pleased our team was able to get things back on track and provide the feedback and support you needed. Wishing you every success in your care career.

Rated 5 out of 5 stars

I have just completed my adult care…

I have just completed my adult care worker NVQ L2 qualification with Paragon skills. My tutor Kirsty Welding was amazing. She was very supportive, explained everything to me and help me prepare for my EPA. I have passed with an overall grade, distinction. Which I'm very happy with.

29 April 2026
Unprompted review
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Reply from Paragon Skills

Thanks Kirstie, congratulations on completing your Level 2 Adult Care Worker apprenticeship with an overall Distinction. What a fantastic achievement. We’re so pleased to hear you felt supported, prepared and confident throughout your journey. Wishing you every success as you continue to grow in your care career.

Rated 5 out of 5 stars

More than e learning

I have just completed a Level 3 course with Paragon Skills and couldn’t be happier with the experience. The course has significantly boosted my professional knowledge and provided me with practical skills that I can apply directly to my role.

A huge thank you to my tutor, Kirsty Welding. Her support throughout the programme was incredible; she was always there to offer guidance, keep me motivated, and ensure I stayed on track to succeed.

I also want to highlight the quality of the workshops. The tutors who led them made the sessions incredibly immersive and well-constructed. They weren’t just workshops; they were engaging environments.

If you are looking to progress your career, I highly recommend Paragon Skills!

1 April 2026
Unprompted review
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Reply from Paragon Skills

Thanks Sarah, congratulations on completing your Level 3 apprenticeship. We’re so pleased to hear your experience helped build your professional knowledge and gave you practical skills to use in your role. It’s also great to know you found the support and workshops engaging, motivating and valuable. Wishing you every success as you continue to progress in your career.

Rated 4 out of 5 stars

Bad start but Lydia is a star!!!

My first tutor with Paragon, I won’t name and shame, I felt very put down by and disheartened. Once I had Lydia Fox as my tutor, I was flying!! She is so supportive, kind and would do anything for anyone! I completed my Level 3 Lead Adult Care qualification with a Merit and Distinction, Merit overall. I could not have done it without Lydia!! She adapted things to my preferred way of working and made things so much simpler. Could not be more thankful🫶🏼

31 March 2026
Unprompted review
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Reply from Paragon Skills

Thanks Amber, and congratulations on completing your Level 3 Lead Adult Care qualification with an overall Merit. We’re sorry to hear your journey did not start as positively as it should have, but we’re really pleased our team was able to support you in a way that worked for you and helped you achieve such a brilliant result. Wishing you every success for the future.

Rated 5 out of 5 stars

10/10 would recommend !

I’ve recently completed my level 3 Lead Adult Care Worker with a double distinction. I couldn’t have done it without my amazing tutor Lydia Fox ! The amount of support I’ve received, the resources that were shared and the entire learning process has been extremely beneficial. It hasn’t been easy but with the support it’s so worth it ! ⭐️⭐️⭐️⭐️⭐️

29 April 2026
Unprompted review
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Reply from Paragon Skills

Thanks Cait, congratulations on completing your Level 3 Lead Adult Care Worker with a double distinction. What an amazing achievement. We’re so pleased to hear about our team's support, guidance and resources helped you throughout your learning journey. Wishing you every success in your care career.

Rated 5 out of 5 stars

Very nice helpful and rewarding…

Very nice helpful and rewarding experience. Support, guidance and enthusiasm from tutors was excellent and they very understanding and helpful with any problems or concerns you have. Help and support you to learn and progress all way through. Responsive and person centred throughout.

29 April 2026
Unprompted review
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Reply from Paragon Skills

Thanks Max, we’re so pleased to hear you had such a helpful and rewarding experience. It’s great to know you felt supported, guided and listened to throughout your journey. We wish you every success as you continue to progress.

Rated 5 out of 5 stars

Heather Evans is amazing

Heather Evans enabled me to believe in myself and grow my confidence.
Her workshops were always fun and enjoyable and has a vast amount of knowledge and skills to share. I could always rely on her if I needed help, she’s truly amazing.

27 April 2026
Unprompted review
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Reply from Paragon Skills

Hi Kim, Thank you for your lovely feedback. We’re so pleased to hear how much of a positive impact Heather has had on your confidence and learning experience.

It’s wonderful to know you found her workshops enjoyable and that you felt supported whenever you needed help. We’ll be sure to pass your kind words on to her.

Thank you again for sharing your experience.

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