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2.5

Poor

TrustScore 2.5 out of 5

5 reviews

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Rated 1 out of 5 stars

UNAUTHORISED ENTRY...

Today around 9 AM I was talking with a friend on the ground floor of the building I live in, (I live in a 12 floor, 300 appartment buulding ) when I saw someone entering the building following a resident, throwing down a parcel, and going away, I checked the parcel and it had my name on it, it had the ''Ref.number 3981228230182'' the driver didn't even ring the door bell, the only person in the building to authorise ENTRY for this delivery was me, and I never did!... there's a big sigh on the door saying just that!... ''Visitors and deliveries should aloud to enter ONLY BY THOSE RESIDENDS that they come to see'' there's a lot of crime going on and that's why we have these rules... THAT'S NOT A DELIVERY! (I said to the driver) THAT'S AN UNAUTHORISED ENTRY!''... his answer was, ''that's how WE DO IT!... REPORT ME!...we don't care!"... so here I am reporting those THUGS for breaking our laws without a care!....
I was lucky I was there, otherwise my parcel would be stolen by some other criminal... they're not the only ones...

18 January 2024
Unprompted review
Rated 1 out of 5 stars

Read me before use

Hey, I live in Denmark, and this is a German delivery company that should deliver a package to me. I didn't receive any information from parcel.one before it was too late to pick up; it was already returned. When I write to parcel.one, they don't respond, and when I call them, they say they will call me back, but they never do. This has happened twice, and when I confront them about my lost package and compensation, they just hang up.

14 February 2023
Unprompted review
Rated 5 out of 5 stars

Transparent and fast delivery

I am thrilled. Parcel.One automatically sent me a tracking link where I could always see where my shipment was. Very transparent and fast delivery (from me / Germany to Barcelona in 3 days)

21 October 2022
Unprompted review
Rated 1 out of 5 stars

fake delivery

no tracing information, no notification, no email, no slipnote in postbox, no parcel, no delivery -- nothing, even though we were at home all the time.
only some records on the internet that the package was returned.

3 March 2021
Unprompted review
Show reviews in all languages. (5 reviews)

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