Zero stars Absolutely pathetic delivery service. They e been giving me the run around all week. I had to contact Amazon to discover the company had truck problems and my package is considered missi... See more
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See what reviewers are saying
The delivery came on the day it said it would which is a plus but dropping and running left me with a meh feeling. (I live in an apartment complex in the city and literally said "coming down now",... See more
For those using Parcel Point for Amazon returns, please reconsider. Parcel Point does not issue receipts or scan parcels upon drop-off, leaving you without proof of delivery. If issues arise, Amazon d... See more
The standard at Parcelpoint has always been the same - very high. Timely messages that my parcel is awaiting pickup. Staff are always warm, friendly and quick to attend and always aware of the items l... See more
Company details
Written by the company
“Our vision is a world where people are more connected with each other, and their local communities. Where we work together, as neighbours, to help each other.” And so we created PARCELPOINT. A network of local delivery, pickup and return locations – convenience stores, pharmacies, service stations – all open late and on weekends – all around Australia, where you can have a parcel delivered, and pick up or drop off whenever you like. No stress. No missed deliveries. No cards in the mail. Simple. Personal. Connection.
Contact info
5/105 Kippax Street, 2010, Surry Hills, Australia
- 1300 025 639
- support@parcelpoint.com.au
- parcelpoint.com.au
2.7
Poor
2k reviews
Hasn’t replied to negative reviews
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See how their reviews and ratings are sourced, scored, and moderated.
Friendly fast and convenient
Friendly fast and convenient. Will definitely use again.
29 December 2022
Unprompted review
Always a pleasure dealing with Engadine…
Always a pleasure dealing with Engadine Central Pharmacy Parcelpoint.
29 December 2022
Unprompted review
Parcel is not delivered.
Parcel is not delivered.
How long is the waiting time for my parcel to be delivered?
I hand out my parcel on the 11/12/22, no one pick up the parcel until today 29/12/22.
11 December 2022
Unprompted review
all very fast
26 December 2022
Unprompted review
Very easy to return via parcel point.
Very easy to return via parcel point.
Received email receipt from you very quickly. Very prompt and professional
28 December 2022
Unprompted review
Very supportive and friendly
Very close to my place, staff is very supportive and friendly
27 December 2022
Unprompted review
I would like to get the refund of the…
I would like to get the refund of the items I returned as the parcel is lost by the parcel point
20 December 2022
Unprompted review
friendly staff
It is the friendly manner of the staff makes it a very pleasant experience
21 December 2022
Unprompted review
BMC-AV visit
I was well received and questions about the system and BMC-AV products were answered in full.
20 December 2022
Unprompted review
Lack of communication
I know it's as busy time of year, but I have not received an update since Dec 6.
I would at least like to know if my parcel has been collected from the Newsagency pick up point.
21 December 2022
Unprompted review
It was amazing
It was amazing . Everything was handed safely and it was so convenient for me as it is close to my house. Well done.
20 December 2022
Unprompted review
So easy to collect
So easy to collect with ID and communications were continual from the vendor for the package until it was picked up.
19 December 2022
Unprompted review
Ali at Redfern Convenience Store does a…
Ali at Redfern Convenience Store does a great job.
19 December 2022
Unprompted review
Friendly and fast.
19 December 2022
Unprompted review
It took eaxactly 3 minutes from me…
It took eaxactly 3 minutes from me entering to leaving with my package.
Staff is always pleasant & courteous.
18 December 2022
Unprompted review
If I can give zero stars I would
If I can give zero stars I would. Do not bother using parcelpoint. Always go with AusPost! I returned my item on 30/11/2022 but until today I do not have any updates from them. Called their number to no avail, emailed them but ko response!!! Terrible service! And now I can’t get my refund back
29 November 2022
Unprompted review
Local pick up
Local pick up, no need to worries if I am not at home to collect my good.
16 December 2022
Unprompted review
Excellent service as usual
Excellent service as usual. Great way to pick up parcels safely, with extended hours.
15 December 2022
Unprompted review
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