Great, spacious, safe parking space, ideal with bigger car (e.g. van). Booked in advance. Camera recognition did not work and I got an extra ticket. Friendly staff over the intercom activated my origi... See more
Company replied
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Review summary
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Based on these reviews
Parclick worked fine for the booking but the garage used in Barcelona cannot deal with non-Spanish license plates. My license plate does, for example, not have 4 digits. As a result I had to connect w... See more
Company replied
The booking information was perfectly clear and even though we arrived much later than expected at the car park, everything was in order. There was an issue on leaving but Parclick resolved that withi... See more
Company replied
Even if the id of the rental car was added on the profile, it was not recognized at the barrier. I didn’t wanted to update the booking for not losing it by mistake. Your system should use the alternat... See more
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Company details
Written by the company
The app to reserve your parking space in your day-to-day life or when you go on vacation. - More than 3 million users - Present in 8 countries and more than 250 cities in Europe. - Parking meter payment in Barcelona and Madrid How to book? It couldn't be simpler! Search - Enter your destination and explore the different parking options Book - Pay online, we will save you a spot until you arrive Park - And forget about your car this holidays!
Contact info
Núñez de Balboa, 120 Cink CoWorking, 28006, Madrid, Spain
- info@parclick.com
- parclick.com
3.9
Great
3K reviews
Replied to 98% of negative reviews
Typically replies within 1 week
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Great website for parking reservation
Buonaparte parking using the parclick.com was an excellent choice. We stayed in Milan from 25-28 July. Our hotel was a 3 minute walk that’s why we choose this parking. €39/ day was a fair price, I guess. The staff was very accomodating, we have the unlimited pass since we went to Pavia on one of those day were in Milan. The space slot was a bit tight, your parking skill will be challenge. Overall, we recommend this. Easy and using parclick for reserving your slots will ease the stress of finding available parking in city center of Milan.
28 July 2025
Reply from Parclick
Thanks for your review! Parking spots in Europe do tend to be a little tighter than the rest of the world however we're still glad you enjoyed our service.
Would come back
Very easy to use and affordable. I too the NN parking, spacious parking places and felt safe, in an affordable price per week.
28 July 2025
Reply from Parclick
Thank you for your positive feedback! We're glad to hear that you found the parking easy to use, spacious, safe, and affordable. We look forward to serving you again in the future!
Service not provided
When I arrived to parking there no free spaces in designated parking spots. So you confirmed space, but did not provide service! Only thanks to hotel staff i was ble to park on their spot. Sonit was total failure from your side.
28 July 2025
Reply from Parclick
Hello Timur, thank you for sharing your experience. We sincerely apologize for the inconvenience caused by the lack of available parking spaces and any miscommunication regarding your reservation. We understand how frustrating this must have been, and we appreciate your patience. Your comments help us to improve.
Thanks for nothing
Thanks for nothing! There's no camera at the parking garage to scan the license plate. I didn't get a QR code. So I took a ticket and paid an additional €29. Thanks!!!
28 July 2025
Reply from Parclick
Hello,
We're sorry about your experience. It appears there was something wrong with QR code generation. Please get in touch with out customer service team at info@parclick.com so we can provide a full refund. We have informed the parking operator and our IT team to solve this issue. Thanks for bringing this to our attention.
Reply from Parclick
Your comment made our day!
Thank you for your trust in Parclick :-)
Great experience
Great experience. Very simple. Well guided with several emails and qr code to show at parking entrance and exit.
28 July 2025
Reply from Parclick
Thank you for your feedback! We're glad to hear you had a great experience and found the process simple and well-organized with the emails and QR codes. We look forward to serving you again in the future!
This is my favorite parking in…
This is my favorite parking in Barcelona. Not only because it’s in the heart of the city but also because the price is very reasonable and the staff is very friendly!
28 July 2025
Reply from Parclick
Hello John, thank you so much for your wonderful feedback! We're delighted to hear that you enjoy parking with us in the heart of Barcelona, and we're glad our prices and staff meet your expectations. We look forward to welcoming you again soon!
Everything was so smooth
Everything was so smooth: from the booking to the parking access. Awesome!
28 July 2025
Reply from Parclick
Your comment made our day!
Thank you for your trust in Parclick :-)
I recomend.
Everything was great with the parking facility. The only suggestion I have is to improve the English language skills of the operators on the help call line, as communication was a bit difficult. Other than that, everything went smoothly and I was very satisfied.
28 July 2025
Reply from Parclick
Hi, Simona, we really do appreciate you using our services and letting us know how well it went. Your reviews are essential to keep improving every day. Thank you for trusting Parclick!
Lovely car park
Lovely car park, clear instructions, we prebooked a whole day, no issues.
27 July 2025
Reply from Parclick
Thanks for your feedback!
Reply from Parclick
Thank you so much for the fantastic review! We're thrilled you enjoyed our location, had a great experience, and found good value. We appreciate your feedback and look forward to welcoming you back soon!
Works fine but not with international license plates
Parclick worked fine for the booking but the garage used in Barcelona cannot deal with non-Spanish license plates. My license plate does, for example, not have 4 digits. As a result I had to connect with customer service both on entry as well as exit which took quite some time either way. That reduced the convenience of pre-booking via Parclick
27 July 2025
Reply from Parclick
Thank you for sharing your feedback. We're glad to hear that the booking process through Parclick worked smoothly. We hope to provide you with a more seamless experience on your next visit.
Wish they would give a QR code so…
Wish they would give a QR code so wouldn’t have to ring the attendant every time I wanted in and out
27 July 2025
Reply from Parclick
Hello Isabel, thank you for your feedback. Your input is valuable to us, and we hope to make your experience even better in the future.
I reserved a spot for parking in San…
I reserved a spot for parking in San Sebastián. When I arrived, the gate did not open and I had to buy a ticket. There was no possibility to go to any desk, so I had to pay the ticket. A paid twice fore the same parking spot.
27 July 2025
Reply from Parclick
Hello. We are very sorry for the inconvenience this have may caused. We have seen that you have already gotten in touch with our customer support team. They will help you sort things out and get a refund. We will contact the parking operator and let them know this happened. Thank you for your feedback and we hope you can give Parclick another chance.
It was difficult to find a space…
It was difficult to find a space in the car park. It would be good if spaces were reserved when you book
27 July 2025
Reply from Parclick
Thank you for your feedback. We understand that finding a parking space was challenging and appreciate your suggestion to reserve spots when booking. We are considering ways to improve our reservation system to ensure a smoother experience for our customers.
Tehere was nobody in the
Tehere was nobody in the, parking offic, a had to wait to come somebody tehere, and when se has arrived, I was had to relize she can’t speak english, so in the end i was had to pay my parking twice
I will never use the app again.
26 July 2025
Reply from Parclick
Hi András,
We're sorry for the misunderstanding. Most of the parking attendants speak English or at lest don't have problems communicating. Please write to info@parclick.com so we can proceed with your refund. Some things are out of our control, but we will try our best for you to give us a second chance.
Friendliest people in Paris
Arrived mid day and there was enough space although we drive a large car
26 July 2025
Reply from Parclick
Hi, Allan, we really do appreciate you using our services and letting us know how well it went. Your reviews are essential to keep improving every day. Thank you for trusting Parclick!
I couldn’t use my reservation…
My reservation with Parclick didn’t work – the lockers in the parking garage didn’t open. I had to buy a ticket and ended up paying twice for parking. Then I contacted Parclick customer service by email. It was very easy, and I got a refund for the ticket. Perfect service. Thank you very much to the service team!
26 July 2025
Reply from Parclick
Hello Viktoria,
Thank you very much for informing us about your experience with Parclick and we are sorry for what happened.
After checking our contact log, we have reviewed your case and you have already been contacted by our Customer Service Department and a refund has been issued.
If you need further clarification, you can write to us at info@parclick.com or via chat.
Near perfect parking opportunity downtown Barcelona
Great, spacious, safe parking space, ideal with bigger car (e.g. van). Booked in advance. Camera recognition did not work and I got an extra ticket. Friendly staff over the intercom activated my original booking - the only minor problem being translation difficulties. English worked alright. Would definitely use again.
26 July 2025
Reply from Parclick
Thank you for your detailed feedback! We're glad to hear that you found our parking space spacious, safe, and suitable for larger vehicles like vans. It's great that you booked in advance and that our staff was able to assist you via intercom to activate your original booking. We look forward to welcoming you again! Thank you for choosing our service.
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