OK app but issues with opening some letters, annoying that all letters need downloading, all letters named the same so can't tell what's in them apart from the date. Why does school have administrati... See more
Company replied
While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
OK app but issues with opening some letters, annoying that all letters need downloading, all letters named the same so can't tell what's in them apart from the date. Why does school have administrati... See more
Company replied
useless app if you got more then one child. you can not add a another child. parentmail should it been known that you need to open another account with a different email otherwise it will never accept... See more
1 - So much easier to stay up to date with what is going on. 2 - Far quicker to get notifications regarding my child's lunch account. 3 - Letter's was always a no show with my child (lost or hidde... See more
Terrible application. Not user friendly. Difficult to use. Impossible to search. I have over 400 unread messages, good luck with sorting this. School claims this is the best tool on the market. Very h... See more
Company replied
Please note: This page is for schools to review the ParentMail product. If you are a parent, please contact your school directly and they will be able to resolve the issue for you. ParentMail was formed in 2001 and was the first company in the UK to offer schools a new, modern way of communicating with their parents. As well as schools, we also help nurseries, playgroups, children’s clubs and colleges – over 6,000 organisations now use ParentMail to communicate to and collect payments from over 3.5 million parents.
United Kingdom
Hasn’t replied to negative reviews
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
easy to keep in contact with school and keep updated with events , also to pay lunches and trips is so much easier . recommended with ease .
Easy to use, great for paying for trips etc.. saves having to Rumsfeld around for change!
Great facility and avoid important papers being lost or forgotten in school bags = and at home!. Useful to be able to check back on old messages.
Love this parentmai, this will make it easier for parents instead of giving cash to the kids. And this is easy to set up.
Works really well and I like being able to go back and see previous messages easily
Amazing service, useful for all updates and makes it easy to stay in touch with whats going on inside school
Easy to use app and great way of knowing whats going on within the school.
A great connection between school and home without sending all the paper letters in bags to be forgotten and screwed up! I love being kept informed about all events. And it's so easy to pay for everything instead of cash
Excellent service love keeping up to date on my sons learning and events that take place at the school very informative
I really love this app, it s really helpfull for information between parent and school.
A fantastic platform, allowing me to make payments, check school information and reduces the need for copious amounts of paper letters to be printed and sent home.
It would be helpful to be able to text the school and also inform of absence via parent mail other than those minor issues it's very helpful to have info at your fingertips via the mobile app.
Easy to use and well set out. Only issue is the text messages also go straight to my phone, so I get double the notifications.
I really think parentmail is beneficial. Constantly in the know with events that are going off at school.
As a working mum it's a way of dealing with my daughters schooling in an easy, accessible way. Love it.
Easy access to all the information I need. With two children in different schools its invaluable for keeping all important details organised.
OK app but issues with opening some letters, annoying that all letters need downloading, all letters named the same so can't tell what's in them apart from the date. Why does school have administration rights, surely reseting passwords can be down by parents. ..... After a helpful reply added a star :)

Reply from ParentMail
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.
Learn more about other kinds of reviews.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.