OK app but issues with opening some letters, annoying that all letters need downloading, all letters named the same so can't tell what's in them apart from the date. Why does school have administrati... See more
Company replied
While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
OK app but issues with opening some letters, annoying that all letters need downloading, all letters named the same so can't tell what's in them apart from the date. Why does school have administrati... See more
Company replied
useless app if you got more then one child. you can not add a another child. parentmail should it been known that you need to open another account with a different email otherwise it will never accept... See more
1 - So much easier to stay up to date with what is going on. 2 - Far quicker to get notifications regarding my child's lunch account. 3 - Letter's was always a no show with my child (lost or hidde... See more
Terrible application. Not user friendly. Difficult to use. Impossible to search. I have over 400 unread messages, good luck with sorting this. School claims this is the best tool on the market. Very h... See more
Company replied
Please note: This page is for schools to review the ParentMail product. If you are a parent, please contact your school directly and they will be able to resolve the issue for you. ParentMail was formed in 2001 and was the first company in the UK to offer schools a new, modern way of communicating with their parents. As well as schools, we also help nurseries, playgroups, children’s clubs and colleges – over 6,000 organisations now use ParentMail to communicate to and collect payments from over 3.5 million parents.
United Kingdom
Hasn’t replied to negative reviews
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Once email was confirmed by school was so easy to use
Love parent mail. I use it for 2 schools on the one app and its fab. Never miss an important letter and love that I can top up dinner money with PayPal straight away and report an absence. So easy and convenient. Great stuff!
Fantastic app.
Get all the info I need about the school and my child
Love this app a great way to stay in touch with school about whats happening dates, times etc. So easy to use 🖒.
It's a lot easier to find out what's happening at school as my daughter would either loose letters or keep forgetting to bring them home
So much better than the old piles of paper work and better for the environment too - email notifications work well and I’ve been very impressed with the ease of use
This app is brilliant! I'm able to complete forms and return them to the school as soon as I receive the notification. I can also notify the school of child absence etc simply at the click of a button. No need to make phone calls or risk forgetting to do things before the deadline. Plus, all the information is there for me to go back to and review. It's awesome. I feel so much more efficient :-)
I love parent mail , it's easy to understand it's quick and so convenient . I prefer it than letters . I can easily keep up to date with events etc love it
Love parentmail ,don't miss any letters but best part is being able to top dinner money up and pay for school trips
Website and app make getting information from school, making payments and keeping track of dinner money balances so much easier. Great!
A brilliant way of communicating with your child's school!
Excellent.. parents are more in the loop especially with their older kids such as teenagers that don't talk to us parents but grunt, with parent mail you actually get informed.. good times!!!
Fantastic way to keep up to date with everything that goes on with your child at school. Pay for lunches, school performances, parents evenings, complete forms and loads more.
I particularly enjoy getting a weekly update from my son’s teacher and he is amazed when I tell him I know what they have been doing all week!
Really useful app allowing the school to update us on progress and changes.
A quick and easy way to find out whats goign on at school and to top up our childs dinner account.
Excellent website to receive all your mail from school so you don't miss any opportunities for you or your children
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.
Learn more about other kinds of reviews.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.