Pareto Reviews 

360
TrustScore 4 out of 5

4.1

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Review summary

Created with AI, based on recent reviews

Evaluating 43 reviews, reviewers had a great experience with this company. Many customers found the staff to be incredibly supportive and helpful, providing guidance and making the process feel straightforward and stress-free. People frequently highlighted the excellent customer service, appreciating the clear communication and professional approach from various team members. Reviewers also noted the efficiency of the recruitment process, with many securing roles quickly after their assessment days. However, some customers experienced a lack of clarity regarding roles and opportunities, along with poor communication after initial contact. There were also concerns about the assessment day feeling poorly organized, with unnecessary waiting times and activities that seemed irrelevant to the applied roles. A few other people also felt that the process was subjective and lacked objective assessment of skills.

What people talk about most

Staff

Customers consistently note positive experiences with staff, highlighting many as professional, helpful, and... See more

User experience

Reviewers highlight ambiguous aspects of user experience, with many describing it as positive and... See more

Customer service

Customers had positive experiences with customer service, highlighting the clear communication, support, and... See more

Service

Clients share ambiguous opinions on service, with some reviewers having a wonderful and efficient experience,... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Ben Wanger was really helpful in getting me booked onto and prepared for my assessment day with Perato. I appreciated his support and guidance at the start of the process.

Company replied

Rated 5 out of 5 stars

Luke Froster was amazing, always there to help, always responded fast and was always available for a chat on LinkedIn. I was successful on my assessment day against 10 other applicants on the day due... See more

Rated 5 out of 5 stars

Katherine was amazing! She gave me such great feedback throughout the process and made me feel really comfortable during the phone calls and contact we had leading up to the assesment.

Company replied

Rated 5 out of 5 stars

The whole assement day lasts from 9am to 4pm, it was a great experience and a fantastic way to boost your self confidence. Luke Forster really went out of his way to help me prepare to do my best o... See more


Company details

  1. Recruitment

Written by the company

Pareto are UK market leaders in the best sales recruitment and sales training. Graduate and Executive sales recruitment. Contact us on 0333 011 0721


Contact info

4.1

Great

TrustScore 4 out of 5

360 reviews

5-star
4-star
3-star
2-star
1-star

No recent history of asking for reviews

This company hasn't invited customers recently, so reviews may not be representative

Replied to 20% of negative reviews

Typically takes over 1 month to reply

How this company uses Trustpilot

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4.1

All reviews

(360)

44 reviews in the last 12 months

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Rated 2 out of 5 stars

Poor experience

Poor experience really. My graduate manager set up multiple calls to help "prep" and then wouldn't actually call because he was busy.

The assessment day was great - the process is long and requires some solid prep work but it was a good way to network with people and for clients to see you as a person, get to know you and see your skills first hand, not just on paper.

Only 9 out of 30 were "successful" on the day, but it doesn't seem that they are very helpful after that day. The 'success managers' are poor at communicating. I have had chase them constantly for an update, to book interviews for me and keep on top of things. They don't answer the phones, they don't respond to emails. They are completely unorganised and don't seem to want to actually help you get a job.

24 July 2024
Unprompted review
Rated 1 out of 5 stars

Another bad agency - Shocker.

Had a successful telephone call, set a date and time to go over tips for the assessment day but failed to actually call me. The whole day went by and I had to notify him that the appointment was missed. Despite asking if I can just be briefed over email, pushed for a phone call after wasting my time the first time and literally stating I was unavailable. Apologising stating that he had issues with his laptop which I didn’t mind trying to forget about.

However, when the call came made out I didn’t sound enthusiastic enough for him like I was suppose to be happy about someone who already displayed a lack of professionalism so early on and close to the assessment day when he was suppose to be providing me with the help to pass. I still replied professionally but was told I was replying with hostility because I didn’t act like the cheerleader he wanted.

Trying to point out that the assessment day may not be for me as I wasn’t enthusiastic enough on the phone to him in that moment but sounded enthusiastic enough on the telephone interview you assessed me for, that made me pass. Noticing this after, he made this mistake is not a coincidence. Which I made very clear on that call and was told I could still attend.

What’s even more of a joke is me asking for reasonable adjustments and being told that he was ‘the best of the best’ someone so unorganised and unprofessional was the best, imagine that. These recruitment agencies are a joke and they play with people’s time when they know people are actively looking for work.

Still deciding if I want to attend based on that experience and the reviews. A very unpleasant experience to say the least.

16 July 2024
Unprompted review
Rated 5 out of 5 stars

Fran Bridge - Sales Development Representative

Amazing interaction and build up to job enrolling through consultant Fran Bridge. Provided excellent guidance, reassurance and advisory steps during the process of organising interviews and assessment days. Offered assistance and recommendations for preparation and was an overall delight to converse with. Fran helped make the process of finding the right company easy and flexible - would recommend Fran as a consultant for anyone interacting with/applying through Pareto.

30 April 2024
Unprompted review
Pareto logo

Reply from Pareto

Hi Caleb,

Thank you so much for a great review, we appreciate your feedback on our services.

Rated 5 out of 5 stars

Fantastic experience

Fantastic company who actually care about their candidates. Complete transparency and constant support throughout the entire process.

18 June 2024
Unprompted review
Pareto logo

Reply from Pareto

Thank you for such a positive review!

Rated 1 out of 5 stars

Why recruiters get a bad name!

A complete waste of time from start to finish.....and I was 'successful.'

After multiple calls from the recruiter (which I won't name) and completing the assessment day which is just listening to the other 30 peoples intro's

You get called the next day to say you've been successful, but instead of moving to the final stage with the client as previously mentioned, you then enter an additional 2/3 stage interview process.

The assessment day is just a long-winded event to get on their database, where you get called by multiple 'recruiters' pitching one job and not taking the time to read, take notes, or even look at your previous experience.

Poor processes followed by even worse 'recruiters', I couldn't recommend you avoid more!

5 June 2024
Unprompted review
Rated 5 out of 5 stars

Great Experience

Prince was very helpful and guided me for the job role I was seeking for. thank you

16 April 2024
Unprompted review
Pareto logo

Reply from Pareto

Thank you for such a positive review!

Rated 5 out of 5 stars

Prince Nwaiwu

Prince, from the very beginning was encouraging throughout the entire process. I was briefed and prepared well for every task. Most importantly, Prince distilled belief and reassurance that I could fulfil the tasks well. Thank you!

10 April 2024
Unprompted review
Pareto logo

Reply from Pareto

Thank you for such a positive review!

Rated 1 out of 5 stars

Shocking service and a Waste of time.

Was dealing with a recruitment consultant called Prince.
At first the exchange was extremely pleasant, he offered me an assessment day after identifying I had the skill set for a role we organised a call back yesterday in which I was extremely excited for. Yesterday he attempted to call and Due to the line not connecting at our allotted time I rang back another three times a matter of minutes later to zero answer however was sent an email saying due to my lack of contact they have cancel my assessment day.

I’ve never been treated like this throughout any recruitment process especially by a company throughout my years.

8 April 2024
Unprompted review
Pareto logo

Reply from Pareto

We're really sorry to hear about your experience. Your feedback is crucial - could you please provide more details via email to candidate@pareto.co.uk so that we can identify how things have gone awry?

Rated 5 out of 5 stars

Not a bad word to say

Not a bad word to say!
They’ve got me in a brilliant role in no time and we’re very helpful along the way.
Couldn’t recommend Pareto enough! Big shout out also to Tom Rushworth, he was brilliant! Highly Recommend to anyone.

12 March 2024
Unprompted review
Pareto logo

Reply from Pareto

Thank you for such a positive review!

Rated 5 out of 5 stars

Fantastic organisation full of…

Fantastic organisation full of fantastic people. Helpful from start to finish and made it all feel so personal even though there are thousands of applicants. It’s lead to my dream role and I will be always grateful to them, the virtual assessment day was so helpful too. Special mention to Briony and Luke, theres also one other person but I can’t quite remember her name, special thanks to them as they have followed my progress and been so so helpful. Thank you!

22 March 2024
Unprompted review
Pareto logo

Reply from Pareto

Thank you for such a positive review!

Rated 5 out of 5 stars

Assessment Day

Had a great candidate experience with Pareto.

Lottie Fielding supported and managed my process from initial contact to feedback - post assessment day.

Each individual at Pareto was incredibly informative and regardless of the outcome, you can have confidence in knowing your candidate experience will be stellar.

20 March 2024
Unprompted review
Pareto logo

Reply from Pareto

We are glad you had a positive experience with us. Thank you for your review.

Rated 5 out of 5 stars

Pareto Assessment Day

I would like to thank Prince Nwaiwu for his invaluable guidance during and prior to my assessment day. The team is young and really cares for early careers, which made the day less stressful and more exciting. I wanted to also thank lots of others for their supportive yet challenging approach to the day. I highly recommend Pareto to anyone looking for a dynamic and professional work environment.

20 March 2024
Unprompted review
Pareto logo

Reply from Pareto

We are glad you had a great experience using our services. Thank you for your review!

Rated 5 out of 5 stars

Transparent, Structured, Outstanding!

The transparency between myself and Pareto has been outstanding! There is a new person at every stage specialised to take you through their realm of expertise when applying for jobs. From introductory, assessment centres, interviews, and finally placement. I am recommending Pareto highly to my friends. Thank you again Lottie!

21 March 2024
Unprompted review
Pareto logo

Reply from Pareto

Thank you so much for such a positive review!

Rated 5 out of 5 stars

I had a really good experience with…

I had a really good experience with Pareto and especially Hannah R. who walked me through the process in a friendly and professional manner. The assessment day itself was very well structured and was a great opportunity to network with peers! All in all, a very good experience.

15 March 2024
Unprompted review
Pareto logo

Reply from Pareto

We are glad you had a great experience! Thank you for the positive review

Rated 2 out of 5 stars

Extremely long process

Waste of time. The interview process is extremely long and tedious. This interview process was longer than any other process that I have had to do for even real jobs. Most interviews are just 3-4 interviews of maximum an hour. With Pareto, you have a a couple of screening rounds, and then the final assessment day, which is extremely long (about 5 hours).

13 February 2024
Unprompted review
Pareto logo

Reply from Pareto

Hi,

We are sorry you have this opinion on our services. Please could you email candidate@pareto.co.uk with any feedback you may have.

Thank you

Rated 5 out of 5 stars

Life-changing

Pareto were amazing. After a long-ish career in medical research, I attended the assessment day in 2023 for a sales position which was a long and challenging day. I unfortunately didn’t get the role but afterwards I landed a fantastic position with them at a US company. Unfortunately the company closed its UK offices. I went back to Pareto and landed a role at a highly reputable company at London Bridge. Each time the recruiters really listened to what I wanted and helped me to prep for the position. Pareto literally changed my life for the better. A big thanks to Sasha Blackburn, Charlie Pettit and Ben Turner- all are superstars!

4 January 2024
Unprompted review
Pareto logo

Reply from Pareto

Thank you so much for such an amazing review!

Rated 5 out of 5 stars

PARETO ARE AMAZING!

I was invited to the Pareto assessment day by Ollie, who was very attentive and helpful throughout the process. I learnt so much during the day and was delighted to become Pareto successful. The day after, I was contacted by Briony who put me into an interview and ensured I was well prepared. She answered all my questions and made me feel very confident for my interview. Within 1 week of competing the assessment day, I was given an interview and had a job offer, which I was very happy with and therefore accepted. I am now settling in to my new sales role and can’t thank Ollie and Briony enough! Fabulous team, thanks guys!!!!!

31 January 2024
Unprompted review
Pareto logo

Reply from Pareto

Thank you for such a positive review. We are glad you had a great experience with us.

Rated 5 out of 5 stars

Would recommend

I have just started my third week in my new tech sales role thanks to Pareto.
Pareto ran a very well organised assessment day at their Farringdon office which was a fantastic experience. Post assessment day the staff were extremely helpful in supporting me while finding my new role, which took less than 2 weeks! I need to thank Oliver Secombe as my graduate manager as well as Briony Richards and Oliver Du Fou who helped me find my role post assessment day, all three of those staff members were excellent and very professional the whole way through my Pareto experience.
I have already recommened Pareto to a friend of mine and would urge anyone interested in a sales carer to get in touch with them.

7 February 2024
Unprompted review
Pareto logo

Reply from Pareto

Thank you for your review and recommendation!

Rated 5 out of 5 stars

Shout out to Arthur!

Big shout out to Arthur Brian Gailly!! He was thoroughly helpful and supportive during my interview process. Really appreciate his words of encouragement and advice. Highly recommend!

29 February 2024
Unprompted review
Pareto logo

Reply from Pareto

Thank you for such a positive review!

Rated 5 out of 5 stars

Lovely lovely staff

The company was amazing, kept me fully informed throughout the whole process, many contacts and fast responses.

I feel fully prepared to start my new job through Pareto.

Staff is just so lovely and it genuinely feels like they want you to succeed and that they care.

13 February 2024
Unprompted review
Pareto logo

Reply from Pareto

Thank you for a positive review!

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